IT Spending Market Research Reports & Industry Analysis
IT Spending Industry Research & Market Reports
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Remote Service Without Losing Customer Engagement and the Human Experience
... also highlights how digital transformation initiatives can help organizations prioritize when a physical presence is needed and when remote service can achieve resolution or quality outcomes."Over the past two years contactless and remote experiences have ... Read More
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Controlling Data in the Future of Operations
... decisions in a digital-first world."As IT and operations technology converge, companies will focus on using digital capabilities to build a resilient organization through instrumentation, infrastructure, integration, and insight," said Stewart Bond, research director, Data Integration ... Read More
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Content Services Core to the Future of Work
... framework. It examines how content services are shifting to the cloud to support hybrid work models and provides investment priorities as well as advice to the technology buyer."Content is at the heart of any business ... Read More
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Trust Events as GRC Implementation Instigators
... the type of solution implemented will have varying impacts on the organization's ability to maintain trust.According to Amy Cravens, research manager, IDC's Governance, Risk, and Compliance, "All companies are subject to risk and compliance concerns. ... Read More
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How Are Model Life-Cycle Aspects of Enterprise Intelligence Operationalized Through MLOps to Deliver Insights at Scale?
... pillars of enterprise intelligence. Given the similarity between the life cycles of both ML and non-ML models, this IDC Perspective provides best practices leveraging MLOps capabilities to operationalize model life-cycle management for both ML and ... Read More
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Leveraging Digital Engineering Services to Accelerate Future of Operations Efficiency Programs for Organizations
... providers if they intend to modernize and accelerate their operations transformation."As proof and validation of digital engineering services partnership benefits become known, organizations looking to accelerate their operations transformation will increase collaboration for various digital ... Read More
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Why Automation Leveraging Shared Expertise and Operations Is the Future of Industry Ecosystems
... It highlights how to avoid rework by using automation beyond the company itself to the broader industry ecosystem of supply chain partners and platform providers. With skills for automation technologies, including robotic process automation (RPA) ... Read More
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From Rigid to Resilient: The Rise of Hybrid Work
... includes but spans well beyond the COVID-19 pandemic. Organizations are realizing that technology alone is insufficient for implementing hybrid work models; that technical work enhancements that enable hybrid work are innately connected to organizational policies ... Read More
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IDC's U.S. State and Local Government Industry Taxonomy, 2022: Release V1, 2022
... Spending Guide. This structure provides the foundation for research and U.S. state and local government technology products and services spending forecasts.According to Karen Massey, research manager, IDC's Customer Insights and Analysis, "IDC's U.S. state and ... Read More
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From Stale to Fresh Data: How Real-Time Streaming Data Enables Enterprise Intelligence Through Insights at Scale
... innovative business is the intelligent business, one that makes data culture a priority to weave real-time data into the data fabric for low-latency business decisions. Data culture that insists on insights at scale — and ... Read More
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IDC's U.S. Federal Government Industry Taxonomy, 2022: Release V1, 2022
... the foundation for research and U.S. federal government technology products and services spending forecasts.According to Karen Massey, research manager, IDC's Data and Analytics Group, "IDC's U.S. federal government industry taxonomy presents a comprehensive organization of ... Read More
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The Why and the How of Shared Data in Industry Ecosystems
... industry ecosystem, can provide many benefits including better decision making, better cross-enterprise collaboration, and reduced costs. The opportunity is real, but there are different roads (and technologies) that can be deployed toward industry ecosystem advantages. ... Read More
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Growing Data Demands Are Driving VAST Data's Continued Hypergrowth
... rapid growth not only in the unstructured data storage market where the vendor plays but for all storage markets in the history of the industry. With enterprises deploying more workloads that require multi-petabyte scalability, IT ... Read More
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MLOps — Where ML Meets DevOps
... machine learning models. To leverage the tremendous opportunities that this provides, IDC recommends leveraging MLOps methodologies, building upon DevOps processes to improve collaboration between data scientists and operational engineers, automate, and accelerate model velocity."Top challenges ... Read More
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Too Few Procurement Application Providers Are Addressing ESG
... world looks to coalesce around reporting standards and frameworks, organizations are challenged to assemble and validate the data needed to effectively report on their progress toward their respective ESG objectives. Procurement application providers have a ... Read More
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The Flight to First-Party Data and the Journey to Empathy@Scale, Part 2 — Personalization
... are struggling with the challenges of personalization," said Gerry Murray, research director of IDC's Marketing Technology Automation service. "One of the key challenges is the definition of personalization itself in terms of how much to ... Read More
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IDC MaturityScape Benchmark: Digital Supply Chain Resiliency Worldwide, 2022
... Digital Supply Chain Resiliency 1.0 (IDC #US48402418, December 2021). Together, they provide a comprehensive overview of IDC's digital supply chain resiliency maturity model."To meet their business goals, companies must be able to quickly adapt to ... Read More
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Network Life-Cycle Services Enable Enterprises to Accelerate Time to Value in the Future of Connectedness
... strategic alignment of the network infrastructure with business objectives; modernization of network architectural design; expert, risk-mitigating integration; and new operational best practices. In addition, this study provides essential guidance for selection criteria of a professional ... Read More
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Attack Surface Management: Impact on Trustworthiness
... posture. Attack surface management, with its external view of the organization, can surface vulnerabilities in systems the organization did not know existed. Remediating the issues before the organization is attacked improves its perception of trustworthiness ... Read More
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The Future of Connectedness: How Telecom Operators Need to Transform to Remain Relevant
... particular their business users. The document covers different areas in which telecom operators are transforming themselves, examples of what these transformations look like, and the role vendors can play in telecom transformation."Business are going through ... Read More
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IDC MaturityScape: Enterprise Asset Management 1.0
... processes, and capabilities. It provides a framework for enterprise asset managers to identify the stages, critical measures, outcomes, and actions required for organizations to evolve their digital strategy for asset-related operations. In addition, organizations will ... Read More
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CX Investment Predictions for 2022
... as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasingly difficult as the world accelerates towards digital channels. For the first time in over ... Read More
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Digital Infrastructure Cost Transparency: Managing Supply and Demand Is Essential for Successful Autonomous Operations
... operations. Day 2 operations is a critical success factor of most transformation projects. Organizations that provide modern automation and analytics tools and training to IT operations will see better resiliency and improved customer experience while ... Read More
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Infrastructure Requirements for Enterprise Intelligence
... insights at scale are continuously generated on performance-intensive compute, organizations need to prioritize infrastructure performance, scalability, parallelization capability, and integration with data repositories, as well as security, the AI software stack, and vendor support. For ... Read More
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IDC PlanScape: Building a Software Innovation Factory
... there are many that are just beginning to recognize that delivering software is critical to their success," said Nancy Gohring, research director for IDC's Future of Digital Innovation — Agenda program. "Building the capacity to ... Read More
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