IT Spending Market Research Reports & Industry Analysis
IT Spending Industry Research & Market Reports
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IDC PlanScape: Scaling Agile for Greater Business Benefit
... needs to know prior to proposing enterprisewide adoption.According to Cora Carmody, adjunct research advisor with IDC's IT Executive Programs (IEP), "CIOs who have endorsed agile approaches at the project level and seen the successful results ... Read More
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Perspectives on App Development and Delivery Skills in Europe: Driving a Rethink in Dev and Ops Training and Reskilling Strategies
... development and delivery professionals across Europe. Topics include views on some of the main challenges organizations face as part of their efforts to scale their in-house app/delivery programs, the evolution of the skills deficit curve, ... Read More
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The Five CFO Decision Drivers for Software Investments
... is changing minute by minute, and CFOs are saying no more often on spend or only investing if they have a quick ROI. Therefore, we outline five key areas to develop that can make or ... Read More
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Future of Trust: Data Processing and the Consent Problem
... aware of the dangers of processing without consent. Consent is an area of enforcement focus, and this Perspective discusses considerations and emerging technologies around consent management."Consent management is not necessarily a specific technology but instead ... Read More
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Highlights from NRF 2023: Retail's Big Show
... attracted over 35,000 attendees across the industry, double the number seen last year at NRF 2022 in the midst of the global COVID-19 pandemic. Technology innovations focused on seven key areas: customer experience, intelligent operations, ... Read More
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The SMB Recession Toolkit
... macroeconomic challenges at SMBs in North America and Western Europe.According to Katie Evans, research director, IDC's Worldwide Small and Medium Businesses, "Macroeconomic challenges, regardless of if one chooses to label them as a recession or ... Read More
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From Industry.O to Green.O: Intersection of Digital and Sustainable Transformation in Manufacturing — Part 1
... industry. This part summarizes the challenging market environment that manufacturers must navigate while addressing the bigger climate change threat looming over them. It also covers strategic business priorities, how green has become a part of ... Read More
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The Convergence of Media and Retail Use Cases
... years without resolution. The reasons are many but primarily resulting from the lack of a "feasible" centralized user interface that combines all of these applications and use cases. The problem always stemmed from vertical industry ... Read More
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IDC PlanScape: Future of Customer Experience — Implementing Customer Experience Suites Using a CX Services Partner
... and execute a business project that involves implementation of customer experience (CX) software. It describes the types of vendors operating in the CX services space, and it describes the key capabilities and characteristics to look ... Read More
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IDC PlanScape: Omni-Channel Payment Platforms
... data to help and support the retailer's strategy and development."Considering the general desire and challenges for retailers to reach the most advanced levels of omni-channel capabilities, providing customers with omni-channel payment solutions has become essential," ... Read More
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IDC PlanScape: Application Architecture to Support Innovation and Agility
... be the best starting point as IT leaders and organizations define and work toward strategic architecture," says Niel Nickolaisen, adjunct research advisor with IDC's IT Executive Programs (IEP). Please Note: Extended description available upon request. Read More
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How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security
... most common pain points faced by many SMBs and, more importantly, achieve outcome-based security. The pursuit of business outcomes from the security investment is never exclusive to large enterprises. In conversations with SMB organizations, whether ... Read More
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Mini-Bids and Market Indexing: Strategies for Contracting Logistics Services
... the face of disruption. "As contracting cycles return to more typical timelines and the mad scramble to capacity subsides, the opportunity to take a fresh approach exists to alleviate contract pain points. A collaborative, data-based ... Read More
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Building a Learner-Centric, Responsive Education Institution
... and human capacity to enable faculty/staff to provide high-quality educational and wraparound support that proactively meets the individual needs of all learners in all situations. Enhancing student success efforts and addressing the mental health and ... Read More
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IDC PeerScape: Best Practices for Developing a Successful Data Privacy Strategy
... differentiator," explains David Weldon, adjunct research advisor with IDC's IT Executive Programs (IEP). "Those organizations foster cultures that value data privacy as an asset. While technology practices and policies are the enabler of a strong ... Read More
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Future of Connectedness Checklist: Top Actions to Consider for 2023
... sustainable future in the coming year. As enterprises and consumers enter 2023, they all face a unique set of mixed market and economic signals. Yet the desire to engage, transform, and succeed efficiently and cost ... Read More
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European IT Spending Forecast, 2022–2026: Key Digital Trends Across European Industries
... technology investments by industry. This forecast is segmented by IDC's 20 standard vertical markets: banking, insurance, securities and investment services, discrete manufacturing, process manufacturing, retail, wholesale, professional services, personal and consumer services, healthcare provider, transportation, ... Read More
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Trends in Collaboration, Communities, Conferencing, and Events
... the enterprise needs to consider when moving forward. Specifically, this document brings together these seemingly distinct product types because they comprise an emerging pattern of social business that, despite economic headwinds, are increasingly required to ... Read More
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Meeting Emerging Government Agency Imperatives with APIs
... development capabilities. It is designed to help government CIOs and agency program line-of-business technology executives understand different types of APIs, how they can be used to increase social impact, and what key components are needed ... Read More
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IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical
... both the customer and the employee experiences. It provides the key use cases, processes, and success factors of deploying and implementing an overall branch modernization strategy to jump-start institutions wondering where to begin and to ... Read More
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Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers?
... as shopping assistants in ecommerce, but the prospects for the future are quite tantalizing. GPT-3 and ChatGPT could represent powerful tools for enhancing personalized product, search, and shopping experiences. By analyzing customer data such as ... Read More
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Canadian ICT Forecast, 2022–2026
... (IDC #CA47050121, November 2021)."The Canadian ICT market grew 3.5% in 2021, despite the COVID-19 pandemic. The growth was more than predicted in our previous forecast, led by strong spending on software services by Canadian companies ... Read More
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IDC PeerScape: Practices to Successfully Implement Mobility as a Service
... in a convenient way, when it suits them, and at a reasonable cost. At the same time, MaaS is enabling transport operators and planners to optimize usage of capital-intensive asset capacity, launch new revenue-generating services. ... Read More
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How to Create a Three-Year AI/Automation Technology Road Map
... improving operational compliance, and improving management insight, including providing insights into consumer behavior and trends. There is, however, a gap in organizational preparedness to be successful. Savvy IT leaders can orchestrate the highest value AI/automation ... Read More
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Buyer Investments Continue for Customer Engagement Applications and Enterprise Applications, 2023
... December 2022. Spending is still occurring, but understanding the budgets, company size, region, and size of company is the quickest way to revenue. In addition, EX, CX, and endurance will all be tested, so finding ... Read More