IT Spending Market Research Reports & Industry Analysis
IT Spending Industry Research & Market Reports
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IDC PlanScape: Omni-Channel Payment Platforms
... data to help and support the retailer's strategy and development."Considering the general desire and challenges for retailers to reach the most advanced levels of omni-channel capabilities, providing customers with omni-channel payment solutions has become essential," ... Read More
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IDC PlanScape: Application Architecture to Support Innovation and Agility
... be the best starting point as IT leaders and organizations define and work toward strategic architecture," says Niel Nickolaisen, adjunct research advisor with IDC's IT Executive Programs (IEP). Please Note: Extended description available upon request. Read More
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How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security
... most common pain points faced by many SMBs and, more importantly, achieve outcome-based security. The pursuit of business outcomes from the security investment is never exclusive to large enterprises. In conversations with SMB organizations, whether ... Read More
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Mini-Bids and Market Indexing: Strategies for Contracting Logistics Services
... the face of disruption. "As contracting cycles return to more typical timelines and the mad scramble to capacity subsides, the opportunity to take a fresh approach exists to alleviate contract pain points. A collaborative, data-based ... Read More
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Building a Learner-Centric, Responsive Education Institution
... and human capacity to enable faculty/staff to provide high-quality educational and wraparound support that proactively meets the individual needs of all learners in all situations. Enhancing student success efforts and addressing the mental health and ... Read More
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IDC PeerScape: Best Practices for Developing a Successful Data Privacy Strategy
... differentiator," explains David Weldon, adjunct research advisor with IDC's IT Executive Programs (IEP). "Those organizations foster cultures that value data privacy as an asset. While technology practices and policies are the enabler of a strong ... Read More
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Future of Connectedness Checklist: Top Actions to Consider for 2023
... sustainable future in the coming year. As enterprises and consumers enter 2023, they all face a unique set of mixed market and economic signals. Yet the desire to engage, transform, and succeed efficiently and cost ... Read More
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European IT Spending Forecast, 2022–2026: Key Digital Trends Across European Industries
... technology investments by industry. This forecast is segmented by IDC's 20 standard vertical markets: banking, insurance, securities and investment services, discrete manufacturing, process manufacturing, retail, wholesale, professional services, personal and consumer services, healthcare provider, transportation, ... Read More
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Trends in Collaboration, Communities, Conferencing, and Events
... the enterprise needs to consider when moving forward. Specifically, this document brings together these seemingly distinct product types because they comprise an emerging pattern of social business that, despite economic headwinds, are increasingly required to ... Read More
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Meeting Emerging Government Agency Imperatives with APIs
... development capabilities. It is designed to help government CIOs and agency program line-of-business technology executives understand different types of APIs, how they can be used to increase social impact, and what key components are needed ... Read More
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IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical
... both the customer and the employee experiences. It provides the key use cases, processes, and success factors of deploying and implementing an overall branch modernization strategy to jump-start institutions wondering where to begin and to ... Read More
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Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers?
... as shopping assistants in ecommerce, but the prospects for the future are quite tantalizing. GPT-3 and ChatGPT could represent powerful tools for enhancing personalized product, search, and shopping experiences. By analyzing customer data such as ... Read More
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Canadian ICT Forecast, 2022–2026
... (IDC #CA47050121, November 2021)."The Canadian ICT market grew 3.5% in 2021, despite the COVID-19 pandemic. The growth was more than predicted in our previous forecast, led by strong spending on software services by Canadian companies ... Read More
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IDC PeerScape: Practices to Successfully Implement Mobility as a Service
... in a convenient way, when it suits them, and at a reasonable cost. At the same time, MaaS is enabling transport operators and planners to optimize usage of capital-intensive asset capacity, launch new revenue-generating services. ... Read More
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How to Create a Three-Year AI/Automation Technology Road Map
... improving operational compliance, and improving management insight, including providing insights into consumer behavior and trends. There is, however, a gap in organizational preparedness to be successful. Savvy IT leaders can orchestrate the highest value AI/automation ... Read More
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Buyer Investments Continue for Customer Engagement Applications and Enterprise Applications, 2023
... December 2022. Spending is still occurring, but understanding the budgets, company size, region, and size of company is the quickest way to revenue. In addition, EX, CX, and endurance will all be tested, so finding ... Read More
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IDC PeerScape: Practices for Value Stream Management
... business improvement programs with the following best practice themes:Discover, define, and differentiate value streams with maximum business value.Realign the enterprise around end-to-end value stream products and services.Build IT products and services to continuously deliver value ... Read More
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A Review of Select Fintechs from the Temenos Community Forum 2022
... At the time of the Temenos Community Forum 2022, they were all members of the Temenos Exchange, also called the Temenos Impact Partner Program. "The fintech companies interviewed possess a wide array of solutions, which ... Read More
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The Impact of Macroeconomic Conditions on European Enterprise Customer Experience Technology Decision Making
... Cost is obviously an important consideration given the macroeconomic environment, and switching vendors or renegotiating financial terms and conditions shows management reacting to corporate directives. This is a natural reaction to vendors passing on their ... Read More
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Understanding Partner Challenges: Highlights from IDC's 4Q22 Partner Advisory Board Session
... behind creating the PAB, which meets on a quarterly basis, was to develop a community of senior executives from EMEA partners to share best practices. The PAB brings together a community of senior executives to ... Read More
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Rethinking Connectivity for a Connected, Smart, and Sustainable Campus to Improve Operational Agility and Student Experience
... A connected campus has become a priority as students, faculty, and other staff increasingly look for digital resiliency, where digital experiences are supported by ubiquitous, reliable, and robust connectivity."Creating a connected campus experience and sense ... Read More
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IDC Buyer Case Study: The Role of IT in Doctolib's Success as a Digital-Native Business
... Doctolib's journey to growth, and how its IT strategy has evolved over that journey. It looks at the role of IT, the usage of IT by the business units, IT roles and responsibilities, and the ... Read More
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Top Procurement Application Provider Priorities for 2023
... most prominently with both communities, and in the marketplace."Procurement application buyers have multiple, quality options to address their spend management needs. Providers continue to improve the utility of their offerings, and new providers continue to ... Read More
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Top Procurement Organization Priorities for 2023
... applications and instituting core operating principles will drive increased spend visibility, reduce risk, and make procurement a more valued and trusted business partner."Procurement organizations can affect meaningful change to drive tangible progress toward their digital ... Read More
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Remote Operations First in Latin America
... are aware that digitalization initiatives linked to operations need to be aligned with business objectives. Investments must be justified by outcomes, whereas in technology or any other assets and services needed to achieve the ultimate ... Read More
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