IT Spending Market Research Reports & Industry Analysis
IT Spending Industry Research & Market Reports
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Connected Worker Platforms Augment Workers by Leveraging Data
... improving production and reducing downtime."The tribal knowledge that is being lost from retiring skilled workers can be offset via connected worker platforms," said Carlos M. González, research manager for IDC's Operational Technology research program. "Being ... Read More
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Service Providers' Guide to Success in EX-Led Work Transformation
... transformation focuses on deploying and integrating employee listening in management strategy changes to guide the organization to align better with employee work priorities and needs. While feedback and sentiment understanding builds much needed context into ... Read More
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Workflow Optimization Improves Engagement and Productivity
... of workflow optimization on business process engagement and employee-led outcomes while examining the benefits of separating organizational technology mandates from how employees engage enterprise software across their individual flows of work.IDC has found (see IDC's ... Read More
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The State of Embedded Retail Brokerage Services
... report reviews the manifestations of embedded brokerage and explores a recent, prominent real-world example of the potential of embedded investments to achieve scale (assets under management) at speed. IDC provides its perspective on the evolving ... Read More
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IDC PeerScape: Point-of-Sale Practices to Address Evolving Shopper Expectations
... expectations for a customized, yet frictionless omni-channel experience no matter how or where they are doing their shopping. They have heightened expectations for checkout across all channels, seeking functionalities such as new contactless payment options, ... Read More
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IDC MaturityScape Benchmark: Future CIO Worldwide, 2023
... uncertainty, changes, and risk, a data-driven and structured approach is critical on the journey as executives strive to improve leadership roles in their organizations. This IDC study aims to help CIOs prepare for the future ... Read More
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Argentina IT Market 2023-2027
... Our report on the IT Market in Argentina provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date ... Read More
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United States IT Spending Market Report and Forecast 2023-2028
... Aided by the growing adoption of cloud computing, the market is projected to further grow at a CAGR of 3.83% between 2023 and 2028. IT services are the applications and data services that businesses use ... Read More
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Future of Intelligence Framework
... and reap benefits such as productivity gains, improvements in customer satisfaction, and innovation. We show that the future of intelligence is not only about processing huge amounts of data and subscribing to latest AI services ... Read More
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Diversity as a Pivotal Point in Organizational Change
... results shared came from IDC's 2022 HR Decision-Makers Survey."IDC believes that 2023 will be the year of diversity with much disruption of HCM and EX technology in support of identifying, isolating, and remediating inequity. In ... Read More
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IDC PlanScape: Future of Digital Innovation — Creating a Distribution Function for Software-Based Digital Innovation
... services is much more complex than simply deciding between a direct or an indirect approach," says Erin Hichman, research manager, Digital Transformation Professional Services at IDC. "Determining the distribution method should not be the final ... Read More
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Leading Industry Ecosystem Use Cases for Shared Data, Applications, and Operations
... we asked in IDC's 2022 Future of Industry Ecosystems Survey is, what are the top use cases that organizations prioritize with their partners. This document analyzes those priorities across the fundamental industry ecosystem programs of ... Read More
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Building an Insurmountable Lead – How Technology is Separating Leading Retailers from Competitors
... consumers. This has only continued in growth as we look at 2023. Although consumers have come back to stores, the digital increase is here to stay. Retailers must get these transactions profitable. Add to this ... Read More
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Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience
... cloud technologies bring ecommerce-style analytics capabilities to the brick-and-mortar environment, retailers are eager to gain a layered, contextual understanding of the in-store experiences of their customers. The modern, intelligent store is a data-rich brand hub ... Read More
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Payer Payment Integrity Becoming More Predictive, Integrated
... single pass with precise audit trails and embedded business intelligence to facilitate better relationships with providers, reduce waste, and improve financial performance."Payment integrity suites that provide a single solution for both pricing and editing, handling ... Read More
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IDC's European Government Executive Summit, 2022: Snapshot
... a race for survival. We have the perfect storm for change in the public sector: a system shock driven by the pandemic, a burning platform with climate change, and a large injection of investment. The ... Read More
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IDC PeerScape: UC&C Practices to Enable Hybrid Work
... it has rather moved to the center as a core technology that determines and supports business success. Businesses must carefully consider all their requirements before deciding on the right solution," said Oru Mohiuddin, senior research ... Read More
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Key Takeaways From Sibos 2022
... industry, involving most major ICT providers and many significant financial institutions. Major topics were discussed, illustrating several points of view and covering most areas of banking, from customer onboarding to cross-border payments clearing and settlement. ... Read More
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Transforming the Store: Results of the 2022 Global Retail Operating Model Survey
... how retailers are digitally transforming their business to improve performance. The global COVID-19 pandemic has forced a permanent shift in the way consumers shop and the ways they engage with retailers. For retailers to thrive ... Read More
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How European Governments Can Use Data for a Purpose
... for a Purpose This IDC Perspective discusses the strategic role of data for European governments that want to improve people's well-being, create livable places, and improve societal outcomes. Please Note: Extended description available upon request. Read More
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IDC MaturityScape Benchmark: Future of Connectedness in the United States, 2022
... IDC MaturityScape: Future of Connectedness 1.0 (IDC #US48895522, March 2022). Together, they provide a comprehensive overview of IDC's future of connectedness maturity model."As United States–based organizations have been forced to adapt to the new normal, ... Read More
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Leveraging Ecosystems to Enhance IT Investments and Provide Sustainable Shareholder Value
... conditions and future uncertainty, however, have made the task even more challenging. The document advocates a practical approach to maximize the use of both non-IT internal and external resources."Digital transformation decisions have a direct impact ... Read More
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Augmented Personalization First in Latin America
... trust of their customers. Latin American retailers that implement the new technologies are achieving positive results in terms of profitability, improved collaboration, and increased customer and employee satisfaction. Additionally, AR and VR become staples of ... Read More
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Future CIO: Finding the Right Role for Your Business
... how to find the role and build the team necessary to fulfill it. As traditional businesses evolve and transform into digital businesses, the role of the CIO necessarily changes, becoming more complex and varied. Because ... Read More
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Defining the Future of Industry Ecosystems
... competitive, address disruption, and grow their business. Industries are expanding the capability, capacity, insight, and expertise of their teams through ecosystems, within and outside their industry. "Why are industry ecosystems critical for success in the ... Read More
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