IT Spending Market Research Reports & Industry Analysis
IT Spending Industry Research & Market Reports
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Trends in Collaboration, Communities, Conferencing, and Events
... the enterprise needs to consider when moving forward. Specifically, this document brings together these seemingly distinct product types because they comprise an emerging pattern of social business that, despite economic headwinds, are increasingly required to ... Read More
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Meeting Emerging Government Agency Imperatives with APIs
... development capabilities. It is designed to help government CIOs and agency program line-of-business technology executives understand different types of APIs, how they can be used to increase social impact, and what key components are needed ... Read More
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Global IT Spending in Retail Market Research Report 2022 - Market Size, Current Insights and Development Trends
... and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19. Technological innovation and advancement will further optimize the performance of the product, enabling ... Read More
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IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical
... both the customer and the employee experiences. It provides the key use cases, processes, and success factors of deploying and implementing an overall branch modernization strategy to jump-start institutions wondering where to begin and to ... Read More
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Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers?
... as shopping assistants in ecommerce, but the prospects for the future are quite tantalizing. GPT-3 and ChatGPT could represent powerful tools for enhancing personalized product, search, and shopping experiences. By analyzing customer data such as ... Read More
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Canadian ICT Forecast, 2022–2026
... (IDC #CA47050121, November 2021)."The Canadian ICT market grew 3.5% in 2021, despite the COVID-19 pandemic. The growth was more than predicted in our previous forecast, led by strong spending on software services by Canadian companies ... Read More
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IDC PeerScape: Practices to Successfully Implement Mobility as a Service
... in a convenient way, when it suits them, and at a reasonable cost. At the same time, MaaS is enabling transport operators and planners to optimize usage of capital-intensive asset capacity, launch new revenue-generating services. ... Read More
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How to Create a Three-Year AI/Automation Technology Road Map
... improving operational compliance, and improving management insight, including providing insights into consumer behavior and trends. There is, however, a gap in organizational preparedness to be successful. Savvy IT leaders can orchestrate the highest value AI/automation ... Read More
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Buyer Investments Continue for Customer Engagement Applications and Enterprise Applications, 2023
... December 2022. Spending is still occurring, but understanding the budgets, company size, region, and size of company is the quickest way to revenue. In addition, EX, CX, and endurance will all be tested, so finding ... Read More
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IDC PeerScape: Practices for Value Stream Management
... business improvement programs with the following best practice themes:Discover, define, and differentiate value streams with maximum business value.Realign the enterprise around end-to-end value stream products and services.Build IT products and services to continuously deliver value ... Read More
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A Review of Select Fintechs from the Temenos Community Forum 2022
... At the time of the Temenos Community Forum 2022, they were all members of the Temenos Exchange, also called the Temenos Impact Partner Program. "The fintech companies interviewed possess a wide array of solutions, which ... Read More
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The Impact of Macroeconomic Conditions on European Enterprise Customer Experience Technology Decision Making
... Cost is obviously an important consideration given the macroeconomic environment, and switching vendors or renegotiating financial terms and conditions shows management reacting to corporate directives. This is a natural reaction to vendors passing on their ... Read More
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Understanding Partner Challenges: Highlights from IDC's 4Q22 Partner Advisory Board Session
... behind creating the PAB, which meets on a quarterly basis, was to develop a community of senior executives from EMEA partners to share best practices. The PAB brings together a community of senior executives to ... Read More
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Rethinking Connectivity for a Connected, Smart, and Sustainable Campus to Improve Operational Agility and Student Experience
... A connected campus has become a priority as students, faculty, and other staff increasingly look for digital resiliency, where digital experiences are supported by ubiquitous, reliable, and robust connectivity."Creating a connected campus experience and sense ... Read More
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Global IT Spending in Public Sector Market Research Report 2022 - Market Size, Current Insights and Development Trends
... type, application, and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19. Technological innovation and advancement will further optimize the performance of the ... Read More
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IDC Buyer Case Study: The Role of IT in Doctolib's Success as a Digital-Native Business
... Doctolib's journey to growth, and how its IT strategy has evolved over that journey. It looks at the role of IT, the usage of IT by the business units, IT roles and responsibilities, and the ... Read More
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Top Procurement Application Provider Priorities for 2023
... most prominently with both communities, and in the marketplace."Procurement application buyers have multiple, quality options to address their spend management needs. Providers continue to improve the utility of their offerings, and new providers continue to ... Read More
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Top Procurement Organization Priorities for 2023
... applications and instituting core operating principles will drive increased spend visibility, reduce risk, and make procurement a more valued and trusted business partner."Procurement organizations can affect meaningful change to drive tangible progress toward their digital ... Read More
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Remote Operations First in Latin America
... are aware that digitalization initiatives linked to operations need to be aligned with business objectives. Investments must be justified by outcomes, whereas in technology or any other assets and services needed to achieve the ultimate ... Read More
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Headless Commerce: Simplified Headless Commerce
... need to differentiate between platforms that are colloquially headless and those that are truly API first, cloud native, and microservice based. Overall, when considering headless commerce software, it is important to carefully assess your organization's ... Read More
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Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era
... services providers, as well as additional IDC primary research and information presented in the public domain."After a challenging 2020, Canadian businesses had the discretionary budgets to make capital investment in IT products and services in ... Read More
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The Future of Intelligence: Feedback from IDC's Global CIO Advisory Board — October 2022 Edition
... driven by IDC's future enterprise research and the discussion focused on the future of intelligence. "Organizations should approach their enterprise intelligence through IDC's four pillars: information synthesis, insights delivery, collective learning, and data culture. Even ... Read More
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Connected Worker Platforms Augment Workers by Leveraging Data
... improving production and reducing downtime."The tribal knowledge that is being lost from retiring skilled workers can be offset via connected worker platforms," said Carlos M. González, research manager for IDC's Operational Technology research program. "Being ... Read More
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Service Providers' Guide to Success in EX-Led Work Transformation
... transformation focuses on deploying and integrating employee listening in management strategy changes to guide the organization to align better with employee work priorities and needs. While feedback and sentiment understanding builds much needed context into ... Read More
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Workflow Optimization Improves Engagement and Productivity
... of workflow optimization on business process engagement and employee-led outcomes while examining the benefits of separating organizational technology mandates from how employees engage enterprise software across their individual flows of work.IDC has found (see IDC's ... Read More
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