IT Spending Market Research Reports & Industry Analysis
IT Spending Industry Research & Market Reports
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IDC Perspective: Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites
... are leading the business transformation as digital dream teams. Lines-of-business (LOB) leaders are learning to work as a cohesive leadership team with the ambition of fostering a culture of innovation to transform into digital enterprises ... Read More
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Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank
... (CX) transformation journey and how Infosys, a global IT and outsourcing service provider, helped the bank reinvent its CX functions. This document contains the key highlights of the bank's CX efforts and guidance for organizations ... Read More
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What Is Strategy for IT Sourcing and Procurement?
... a strategic requirement in the digital era. A collaborative working relationship between the IT organization and sourcing and procurement is critical to achieving digital maturity. Furthermore, Agile sourcing and procurement practices support collaboration and a ... Read More
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Asia/Pacific DNB Tech Spending Opportunity Forecast, 2022–2026: Growing at a CAGR of 20.8% to Hit US$129 Billion in 2026
... the first forecast to be done by IDC for this market. It details the forecast for Asia/Pacific IT spending for the DNB market segment, by country, and by cloud/noncloud. "DNBs are born digital with technology ... Read More
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Buyer Case Study: Sharp Plays Critical Role in Building Smart Learning Environment, Nurturing Pool of Future IT Resources
... engagement for Sharp due to its close portfolio alignment with the needs of the education sector, the ability to leverage its IT services capabilities to provide ongoing support and guidance, and success in forging a ... Read More
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"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?
... on customer feedback and sentiment as it is used to improve products, services, and customer journeys and experiences. Brands can, and need to, listen to their customers more than ever. There is more data than ... Read More
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IDC Perspective: Urgent Need for Comms SPs to Relook at their Operations and Monetization System Investments
... AI, Internet of Things (IoT), and network slicing. However, to fully realize the potential of 5G, telcos must update and modernize their outdated and inflexible legacy operational support system/business support system (OSS/BSS) infrastructures, which cannot ... Read More
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The Matrix of Earthbound and Extraterrestrial Entities
... of Earthbound and Extraterrestrial Entities (ME3)."The time has come to discover the space between and beyond the lines of sensors, connectivity, and cloud. Now is the perfect moment for innovators to become inquisitive about what ... Read More
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IDC PeerScape: Practices for Implementing Intelligent Knowledge Networks
... synthesize and reuse critical business knowledge."As organizations consider investing in innovative new technologies to enhance their enterprise intelligence and support new ways of doing business, there is an opportunity to think about organizational knowledge in ... Read More
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The Future of Work on Workplace Automation Services
... to save time, money, and anxiety, it will be automated eventually. The most advantageous aspect of workplace automation is creating better outcomes for the workforce. As technologies increase their ability to operate more intelligently, they ... Read More
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IDC PlanScape: Enterprise Medical Imaging
... out of three (31.1%) U.S. hospitals invested in enterprise medical imaging over the last year. While IDC Health Insights has long emphasized the importance of enterprise medical imaging, multiple IDC studies have revealed it as ... Read More
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Time To Tighten the Belt?
... technology spend. Spend management has risen in importance and organizations are taking a new look at what is important to them across their resource base, be it people, processes, or technology. The tightening of the ... Read More
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Customer Data Platforms: Foundation for the Future of Customer Experience
... Resiliency and Spending (FERS) Survey and other IDC research. Technology buyers can use this research to benchmark their CDP adoption and learn about new developments in the market. Technology vendors can use this research to ... Read More
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Advertising on Connected TV
... addition, buyers estimate spending less on traditional cable and broadcast ad channels, with the IAB projecting a decrease of 6.3% for linear TV. As traditional TV ads and retransmission fees hit flat or negative growth ... Read More
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The "Inverted Perspective" Approach in the Retail Value Chain
... is a relevant priority and challenge for retailers, this document provides an overview of alternative visions and solutions to overcome internal disruptions and implement a real purpose-led model for efficiency. "Retailers have generally identified customer ... Read More
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Future-Readying Operations — How IT and Engineering Services Partners Can Help Accelerate Your Journey
... need for organizations to analyze and understand their current maturity state related to their operations infrastructure and recommends that they adopt a strategic data-led and services provider collaborative program approach to modernize their operations."Modernizing operations ... Read More
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Learning from Ukraine: Building a Framework to Safeguard Governments' Critical Data
... citizen-centric services. While sensitive data (particularly top-secret or military intelligence) are generally well identified with a clear management processes, there are datasets that are critical to operations that are not classified. Building a framework to ... Read More
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PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants
... a three-year period. Projects are categorized and ranked to identify key priorities being pursued by manufacturers within discrete and process industries. Recommendations are provided for both manufacturers and technology providers."Project information from systems integrators and ... Read More
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Radical Reskilling: Maximizing Hybrid Team Success for the Future of Work
... workplace, reskilling programs help organizations meet their strategic business goals by ensuring that employees across teams, geographies, and time zones have the technological, business, and human skills they need to get the job done. Reskilling ... Read More
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Driving Healthcare Consumer Experience and Engagement Through Technology
... the humanization of healthcare. Healthcare organizations, facing a myriad of challenges including labor shortages, inflation, burnout, and regulatory changes, must now acknowledge and embrace the evolving customer sentiment regarding what constitutes a great healthcare experience. ... Read More
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The Convergence of Networking and Security in Europe
... for security solutions. In addition to the potential efficiencies of converging networking and security, there is also the potential to significantly reduce capital investment and operational costs."Just as European networking users are leading the way ... Read More
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Five Key Unified Communications and Collaboration Trends for 2023
... 2023 and beyond."Although expectations are that organizations will face economic headwinds in 2023, areas such as mobile UC, AI, and ML technology developed for UC and contact center solutions and the utilization of software development ... Read More
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Event Stream Processing Comes of Age in Europe
... cases has expanded immeasurably. Once used predominantly in financial services, it's now common in a wide range of industries. This report looks at what is driving that trend and the implications for technology buyers. It ... Read More
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Compliance: Why It Can Be a Challenge!
... new technology. There are a few things companies and technology companies can do to get prepared for discussions. Compliance will require some homework and documentation, but it's not impossible."Compliance can affect not only the investors, ... Read More
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The Pressure to Deliver Results from Digital Innovation: Bridging Software to Business Outcomes
... research highlights that CEOs and CIOs understand the importance of digital strategy but face difficulties in implementing their digital innovation and software development plans, while at the same time, being under pressure to deliver results. ... Read More