IT Spending Market Research Reports & Industry Analysis
IT Spending Industry Research & Market Reports
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From Perception to Practice: Revenue Life-Cycle Management, Aligning IT and LOB Priorities, and the Potential Future of RLM
... IDC's 2023 SaaSPath Survey. In the dynamic world of digital commerce, revenue life-cycle management (RLM) stands out as essential for efficient operations and revenue optimization. Yet there's a notable difference in how it's viewed by ... Read More
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GenAI Implementation Market Outlook: Worldwide Core IT Spending for GenAI Forecast, 2023–2027
... impact on their own businesses. This document provides IDC's initial consolidated worldwide GenAI implementation forecast, providing insights on how, where, and when organizations will allocate their spending on core IT technology products/services to implement GenAI ... Read More
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Reverse Experiences for Customer-Led Retail: Key Insights from the IDC European Retail Xchange 2023
... During the event, executives from top retail, consumer packaged goods (CPG), and technology companies shared actionable insights on how to develop customer-centric strategies through the concept of Reverse Experience, how artificial intelligence (AI) is transforming ... Read More
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EMEA CISO Spending on Services and Skills, 2022-2027
... the Middle East, and Africa region. The report presents data from IDC's Security Spending Guide, which covers investments made by organizations of all size segments and across all vertical sectors. This is cross-referenced against the ... Read More
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IDC PlanScape: Operationalization of Circular Principles in Manufacturing
... how to achieve regulatory compliance, increase raw material resiliency levels, gain customer trust, and reach profitable growth targets through the operationalization of the circular economy."Circularity requires investments in digital tools capable of handling manufacturing processes ... Read More
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Pricing Excellence Buyer Case Study: Spire Healthcare Significantly Improves the Customer and Salesperson Experience While Improving Company Efficiency and Performance with PROS
... with transforming the way the company organizes, manages price, and sells its catalog of over 2,500 offerings across its 39 hospitals. Core to its transformation, Spire Healthcare is implementing PROS pricing solutions, including PROS Smart ... Read More
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IDC PlanScape: Vulnerability Management
... is relatively easy, doing so to ensure full coverage of the entire IT landscape - and following up to resolve identified vulnerabilities and their root causes - is more difficult, requiring extensive cooperation between business ... Read More
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IDC Perspective: The Proliferating Use Cases for Generative AI in the Capital Markets
... speed, and augmented decision making, the capital markets have discovered a powerful tool in GenAI. As summarized within this report, GenAI is expected to be a persistent, transformative force across a wide variety of use ... Read More
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Working with Services Providers to Apply Generative AI Within Existing Business Workflows
... document draws upon IDC's thought leadership and buyer survey research around GenAI adoption and provides examples of organizations that are currently working on GenAI-enabled solutions to achieve business goals."Interest and investment in GenAI are rising ... Read More
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IDC PlanScape: Developing an EDA Strategy for the Future of Industry Ecosystems
... well as their ability to meet event standards. In addition, additional connectivity tools such as application programming interface (API) management and integration platform as a service (iPaaS) are important complementary technologies. According to Shari Lava, ... Read More
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10 Key Announcements from Dreamforce 2023
... Copilot Studio. It also includes major announcements with partners such as Google, Genesys, Databricks, and AWS."Salesforce is one of the largest and most influential companies in the world when it comes to front-end applications like ... Read More
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IDC PeerScape: Lessons Learned in Measuring Customer Experience
... measurement best practices.There are three key best practices that an organization must learn and adopt if they are to deliver superior customer-centric digital products and services:Shifting to a customer-centric culture where the customer experience and ... Read More
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Generative AI for Healthcare Providers: Unlocking the Benefits While Setting the Guardrails
... and actionable recommendations for technology buyers. GenAI is a transformative catalyst in reshaping healthcare paradigms, promising remarkable potential to revolutionize clinical and operational workflows. GenAI synergizes with healthcare professionals to amplify human capabilities, from streamlining ... Read More
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Strategies for Navigating Optimized Benefits
... people at the right time. For employees, modeling capabilities also help them sift through the myriad of options presented to them so they can assess their relative risk levels and make the right decisions based ... Read More
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Generative AI in Banking: Start by Solving for Simple
... the industry is in its early days for its use, many banks are already piloting GenAI in proofs of concept (POCs) centered on relatively simple use cases to solve simple problems. GenAI has become the ... Read More
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The Deep Automation Imperative: Architect Your Enterprise as an Automated, Self-Optimizing Organism
... involves taking enterprise automation to the next level through a holistic, adaptive, and evolutive approach. It points out that while current intelligent automation efforts have accelerated operations, deep automation adds a vertical dimension by combining ... Read More
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The Top 9 Infrastructure and Operations Priorities for CIOs and CTOs, with Recommendations for Strategic 2024 Planning
... infrastructure and operations (I&O) leaders. Although some of these were priorities in early 2023, other themes have quickly elevated themselves because of business and economic pressures. Strategic themes, such as infrastructure platform engineering, automation, cloud ... Read More
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How More Automation in IT Service Management Makes User Experience More Important than Ever
... Tech support leaders report that automation and AI features in their ITSM tools can often successfully solve routine issues for end users without requiring human assistance, as intended. However, they also find that the more ... Read More
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Monopolies: Antitrust Laws Are Now Looking After the Employees
... CFOs should be aware of monopolies; how they are determined by the U.S. government, laws, and regulations; notable cases; and the current regulatory aspects tied to help current and future employees."Monopolies should be a concern ... Read More
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Future of Digital Infrastructure: GenAI Growth and the Case for XaaS Adoption
... in 2023 with recommendations for how XaaS can help alleviate some of the risks of integrating GenAI into your enterprise."XaaS models can help organizations embrace this new growth era by providing customers access to capacity, ... Read More
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IDC PlanScape: Managed Connectivity Services as an Enabler of Enterprise Connectedness
... map to becoming agile and connected. It looks at some of the business characteristics and trigger points that will help organizations decide if a managed services approach to connectivity will provide faster and more profitable ... Read More
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Spend Orchestration Market Grows to Meet Buyers' Needs
... to centralize purchase requests and foster collaboration across the necessary stakeholders required to approve such requests, providing a cross-functional and streamlined approach that drives enhanced visibility and is designed to speed the approval process. Providers ... Read More
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The Gig Economy: Tomorrow's Workforce
... gig work enables workers to a work-life balance and freedom for talent, it poses new managerial challenges. Effectively utilizing freelance labor requires adapting performance management, building culture remotely, leveraging gig platforms, and providing training. Organizations ... Read More
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Attributes of a Dying Procurement Organization
... and relevant by assessing their current state and considering the benefits of procurement applications that leverage features that include predictive analytics, enhanced collaboration, artificial intelligence, and workflow customization."Procurement organizations can climb the maturity ladder through ... Read More
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Orchestrating the EU Data Spaces Vision in Spain
... data officers are playing a strategic role to turn European guidelines and frameworks into practical artifacts, blueprints, and standards that can accelerate the collaboration across stakeholders, said Massimiliano Claps, research director, IDC Government Insights. Please ... Read More
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