Business Process as a Service Market – Global Size, Share, Trends, Opportunity, and Forecast. 2017-2027
Global business process as a service market is anticipated to grow at a steady pace in the forecast period, 2022-2027. Sales of business process services is made possible by cloud-based platform services that make up the business process as a service (BPaaS) market. The business processing companies are reducing the company cost by 50% by including HR in addition to finance for the service delivery organization. These might be any form of business process solutions that are delivered via web-based or cloud hosting services and help a company achieve its goals and improve operations. By increasing automation, BPaaS lowers the operational expenses for the firm. It incorporates business process management (BPM) with one or more cloud deployment components, such as SaaS, PaaS, and IaaS. Businesses in the BPaaS sector offer services on various platforms, including banking, marketing, advertising, operations and services for the industry, accounting and finance, and assistance for customer care, among others.
Market Dynamics & Major Driving Factors of BPaaS Market
Business process as a service (BPaaS) has primarily become a cost-effective option for companies, essentially optimizing their services and concentrating on their core competencies while outsourcing other functions, such as finance and accounting, supply chain management, and other commodity services. For instance, Paypal employs BPaaS for its business services for loans and accounts and its online payment system. Additionally, BpaaS is the connection platform that Microsoft Skype VoIP utilizes while placing calls.
BPaaS Upcoming Latest Market Trends
Businesses worldwide are rapidly embracing business process-as-a-service (BPaaS), which offers clients executable business processes over the internet. The potential of BPaas to shift enterprises from capital expenditure (CAPEX) to operating expenditure (OPEX), which enables organizations to grow in a dynamic environment, is one of the main factors driving its adoption. Compared to traditional techniques, it allows businesses to replace the considerable expenditure with more flexible operational charges, dramatically lowering total operating costs. Around 82% of IT (Information Technology) key players have adopted the hybrid cloud and around 47% are adopting public IaaS (infrastructure as a service) clouds in their business processes.
It is anticipated that the rapidly expanding business process management sector and the ongoing IT infrastructure improvements businesses are expected to positively influence the growth of the business process as a service market. The financial services industry is required to undergo continuous innovation due to the numerous regulations like the General Data Protection Regulation and Second Payment Services Directive. To change and digitize their operations and increase productivity and efficiency, several industry players have already shifted to SaaS and BPaaS solutions.
Global Business Process as a Service Market is segmented based on Application, Deployment Mode, Enterprise Size, Industry Vertical, and Region. Based on the application, the market is divided into Finance and Accounting Service, HR Services, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, Others. Based on the deployment mode, market is divided into Public Cloud, Private Cloud, Hybrid. Based on Enterprise Size, market is segmented into Large Enterprises, Small & Medium Enterprises. Based on industry vertical, market is segmented into BFSI, IT and Telecom, Manufacturing, Retail and E Commerce, Healthcare, Government, Others.
Market Players
Accenture, Inc, Capgemini, Cognizant, Fujitsu Limited, Genpact, IBM Corporation, Oracle Corporation, SAP SE, Tech Mahindra Limited, Wipro Limited are the leading players operating in the global business process as a service market.
Report Scope:
In this report, Business Process as a Service Market has been segmented into following categories, in addition to the industry trends which have also been detailed below:
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook