Workflow Management System Market Size and Forecast (2021 - 2031), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component [Software (Suite-Based Workflow Systems, Web-Based Workflow Systems, Production Workflow Systems, and Messaging-Based Workflow Systems) and Services (Integration and Implementation, Consulting, and Training and Development)], Deployment Mode (Cloud and On-Premises), End User (BFSI, Healthcare and Life Sciences, IT and Telecom, Transportation and Logistics, Retail, Food and Beverages, Cosmetic Industry, and Others), and Geography
The workflow management system market size is expected to reach US$ 60.02 billion by 2031 from 10.23 billion in 2023, at an estimated CAGR of 24.7% from 2023 to 2031.
By Geography the workflow management system market is segmented into North America, Europe, Asia Pacific, Middle East and Africa, and South and Central America. In 2023, the Europe regions is growing with a significant growth rate. In Europe, the adoption of workflow management systems within the healthcare sector is primarily ascribed to a constant need to modernize processes, optimize operational efficiencies, and establish a cohesive framework for efficient workflows. The management process encompasses the coordination of healthcare procedures from initial patient interaction to discharge, ensuring a seamless patient experience and facilitating interdisciplinary communications among healthcare professionals to bolster collaborative efforts. Agfa HealthCare, a prominent provider of IT-driven clinical workflow and diagnostic imaging solutions, provides tailored workflow management solutions that align with the specific requirements of healthcare institutions in Europe. Its workflow management solutions concentrate on managing clinical processes with the goal of streamlining workflows, enhancing care coordination, and maximizing the utilization of healthcare resources, ultimately contributing to improved patient outcomes and operational efficacy within healthcare establishments throughout Europe.
In April 2024, after three years of committed research and collaborative endeavors, the eFlows4HPC project successfully unveiled a comprehensive workflow management platform along with a range of services that facilitate the seamless integration of high-performance computing (HPC) simulation and modeling, integrated with Big Data analytics and machine learning capabilities. The project has achieved significant progress in defining complex workflows, leading to improved workflow efficiency and enhanced development and deployment outcomes. This innovative technology by eFlows4HPC is expected to benefit a variety of scientific and industrial domains, including geosciences, climate science, and manufacturing, along with other initiatives within the European HPC and scientific applications ecosystem.
The Workflow Management System market analysis has been carried out by considering the following segments: component, deployment mode, and end user.
On the basis of deployment mode, the workflow management system market is segmented into cloud and on-premises. Enterprises employ a number of enterprise management solutions such as suite-based workflow systems, leading to increased demand for cloud solutions and SaaS offerings. Cloud deployment offers easy integration scaling, agility, and cost efficiency. Solutions for managing cloud workflows assist enterprises in minimizing error rates. Since updates are synchronized and available to all teams with access, multiple records are also eliminated. Data is kept on a local drive in on-premise systems, restricting the accessibility. On the other side, cloud BPM makes information accessible from anywhere at any time by storing it in a centralized database. Stakeholders may also use any device to access the application. All these features of cloud-based workflow management systems drive the segment.
Moreover, factor such as growing number of digital transformation initiatives propel the workflow management system market growth. Also, automation-as-a-service is expected to bring new workflow management system market trends in the coming years.
On the basis of end user, the workflow management system market is segmented into BFSI, healthcare and life science, IT and telecom, transport and logistics, retail, food and beverages, cosmetic industry, and others. Workflow management systems are beneficial for the banking sector, which provides a broad range of services with different front and backend operations. KYC, loan processing, credit card processing, fraud detection, account closure, and a number of other tasks can be automated using workflow management systems. Workflow management software may extract pertinent data from supplied papers, confirm their authenticity, and combine it with other documents to create a due diligence report by utilizing automation and machine learning. Customer dissatisfaction often results from credit card application processing taking a long time. Banks can accelerate the credit card processing procedure by implementing hyper-automation. In a few hours, workflow management software can gather and validate data, perform background checks, and determine a customer's eligibility. The wide scope of application in the BFSI sector drives the segment growth in the workflow management system market.
Appian Corp; Bizagi; Newgen Software Technologies Ltd.; Nintex UK Ltd; Oracle Corp; Kissflow Inc; Zapier Inc.; S4BT Srl; Analysis s.r.l.; Bizzmine; MasterControl Inc.; Honeywell International Inc.; International Business Machines Corp; Pegasystems Inc.; Software AG; Dot Compliance Ltd.; Integrify, Inc.; Xerox Corporation; and Veeva Systems Inc. are among the key players profiled in the workflow management system market report.
The workflow management system market forecast is estimated on the basis of various secondary and primary research findings such as key company publications, association data, and databases. Exhaustive secondary research has been conducted using internal and external sources to obtain qualitative and quantitative information related to the Workflow Management System market growth. The process also helps obtain an overview and forecast of the market with respect to all the market segments. Also, multiple primary interviews have been conducted with industry participants to validate the data and gain analytical insights. This process includes industry experts such as VPs, business development managers, market intelligence managers, and national sales managers, along with external consultants such as valuation experts, research analysts, and key opinion leaders, specializing in the workflow management system market.
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