Asia-Pacific Debt Collection Software Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Software and Service), Deployment Mode (On-Premise and Cloud), Organization Size (SMEs and Large Enterprises), and Industry Vertical (IT

Asia-Pacific Debt Collection Software Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Software and Service), Deployment Mode (On-Premise and Cloud), Organization Size (SMEs and Large Enterprises), and Industry Vertical (IT & Telecom, BFSI, Retail, Manufacturing, and Others)

The Asia-Pacific debt collection software market is expected to grow from US$ 797.31 million in 2022 to US$ 1,531.02 million by 2028. It is estimated to grow at a CAGR of 11.5% from 2022 to 2028.

Emerging Trend of Digital Multi-channel Communications & Customer Centric Approach in Asia-Pacific Debt Collection Software Market

Businesses communicate with their customers through multiple digital channels such as SMS, email, IVR, and WhatsApp. Financial institutions must understand this and develop a communication strategy for each channel. Customers should experience the same high level of service regardless of the communication channel. This multi-channel approach greatly extends to collection spaces where customers prefer to be contacted by SMS or email rather than by phone or letter. The debt collection process should include a multi-channel approach to reach customers according to their channel preferences. Furthermore, Customers are accustomed to personalizing services and offers when accessing products and services. A one-size-fits-all approach is no longer optimal and can alienate potential customers. Additionally, it is important to offer customers self-service options. Customer self-service options and empathy are paramount when designing a customer-centric process for collection. Defaulting borrowers can use their channel of choice to settle their debt problems. Thus, the emerging trend of digital multi-channel communications & a customer-centric approach will drive the debt collection software demand in the market during the forecast period.

Asia-Pacific Debt Collection Software Market Overview

China, India, South Korea, Japan, New Zealand, and Australia are the key economies in APAC. Factors such as rising omnichannel collection models, increasing need to minimize bad debt and improve cash flow, and growing adoption of automation in the accounts receivable process are driving the debt collection software market in the region. In April 2021, the Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) implemented commonwealth consumer protection laws, including laws relevant to debt collection. The ACCC and ASIC have jointly produced this guideline which aims to assist creditors, collectors, and debtors in understanding their rights and obligations and ensure that debt collection activity is undertaken in a consistent manner while complying with consumer protection laws. Moreover, debt collection software providers are investing significantly to set up their infrastructure and focusing on banks, FinTech, Micro Finance Companies (MFCs), and digital lending firms—providing digital-first and analytics-based approaches for debt collections. Businesses in Asia Pacific are more open to various debt collection methods than other regions, as massive export trading is conducted, and dealers are concerned about the complexity of payment procedures and debt collections. Therefore, companies are willing to buy debt collection software to recover their amount.

Asia-Pacific Debt Collection Software market Revenue and Forecast to 2028 (US$ Million)

Asia-Pacific Debt Collection Software market Segmentation

The Asia-Pacific debt collection software market is segmented on the basis of component, deployment type, organization size, industry vertical, and country. Based on component, the debt collection software market is segmented into software and service. The software segment registered a larger market share in 2022.

Based on deployment type, the Asia-Pacific debt collection software market is bifurcated into on-premise and cloud. The cloud segment registered a larger market share in 2022.

Based on organization size the Asia-Pacific debt collection software market is segmented into small and medium enterprises (SMEs) and large enterprises. The large enterprises segment registered a larger market share in 2022.

Based on verticals, the Asia-Pacific debt collection software market is segmented into IT & Telecom, BFSI, manufacturing, retail, and others. The BFSI segment registered the largest market share in 2022.

Based on country, the Asia-Pacific debt collection software market is segmented into Australia, China, India, Japan, South Korea, and the Rest of Asia-Pacific. China dominated the market share in 2022.

CGI INC.; Chetu, Inc.; Experian Information Solutions, Inc.; Exus; FICO; FIS; Loxon Solutions; and Pegasystems Inc. are the leading companies operating in the Asia-Pacific debt collection software market.

Reasons to Buy

Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Asia-Pacific debt collection software market.
Highlights key business priorities in order to assist companies to realign their business strategies
The key findings and recommendations highlight crucial progressive industry trends in the Asia-Pacific debt collection software market, thereby allowing players across the value chain to develop effective long-term strategies
Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
Scrutinize in-depth Asia-Pacific market trends and outlook coupled with the factors driving the debt collection software market, as well as those hindering it
Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution


1. Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Asia-Pacific Debt Collection Software Market Landscape
4.1 Market Overview
4.2 Asia-Pacific PEST Analysis
4.3 Ecosystem Analysis
4.4 Expert Opinions
5. Asia-pacific Debt Collection Software Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Rising Automation in the Debt Collection Process
5.1.2 Growing Adoption of Self-Service Payment Models
5.2 Market Restraints
5.2.1 Varying Debt Collection Regulation
5.3 Market Opportunities
5.3.1 Increase in Need for Automation in the Accounts Receivable Process
5.4 Future Trends
5.4.1 Emerging Trend of Digital Multi-channel Communications & Customer Centric Approach
5.5 Impact Analysis of Drivers and Restraints
6. Debt Collection Software Market – Asia-Pacific Market Analysis
6.1 Asia-Pacific Debt Collection Software Market Overview
6.2 Asia-Pacific Debt Collection Software Market Revenue Forecast and Analysis
7. Asia-Pacific Debt Collection Software Market Analysis – By Component
7.1 Overview
7.2 Asia-Pacific Debt Collection Software Market, by Component (2021 & 2028)
7.3 Software
7.3.1 Overview
7.3.2 Software: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
7.4 Service
7.4.1 Overview
7.4.2 Service: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
8. Asia-Pacific Debt Collection Software Market Analysis – By Deployment Mode
8.1 Overview
8.2 Asia-Pacific Debt Collection Software Market, by Deployment Mode (2021 & 2028)
8.3 On-Premise
8.3.1 Overview
8.3.2 On-Premise: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
8.4 Cloud
8.4.1 Overview
8.4.2 Cloud: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
9. Asia-Pacific Debt Collection Software Market Analysis – By Organization Size
9.1 Overview
9.2 Asia-Pacific Debt Collection Software Market, by Organization Size (2021 & 2028)
9.3 SMEs
9.3.1 Overview
9.3.2 SMEs: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
9.4 Large Enterprises
9.4.1 Overview
9.4.2 Large Enterprises: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10. Asia-Pacific Debt Collection Software Market Analysis – By Industry Vertical
10.1 Overview
10.2 Asia-Pacific Debt Collection Software Market, by Industry Vertical (2021 & 2028)
10.3 IT & Telecom
10.3.1 Overview
10.3.2 IT & Telecom: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10.4 BFSI
10.4.1 Overview
10.4.2 BFSI: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10.5 Retail
10.5.1 Overview
10.5.2 Retail: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10.6 Manufacturing
10.6.1 Overview
10.6.2 Manufacturing: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10.7 Others
10.7.1 Overview
10.7.2 Others: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11. Asia-Pacific Debt Collection Software Market – Country Analysis
11.1 Overview
11.1.1 Asia Pacific: Debt Collection Software Market, by Key Country
11.1.1.1 Australia: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.1.1 Australia: Debt Collection Software Market, by Component
11.1.1.1.2 Australia: Debt Collection Software Market, by Deployment Mode
11.1.1.1.3 Australia: Debt Collection Software Market, by Organization Size
11.1.1.1.4 Australia: Debt Collection Software Market, by Industry Vertical
11.1.1.2 China: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.2.1 China: Debt Collection Software Market, by Component
11.1.1.2.2 China: Debt Collection Software Market, by Deployment Mode
11.1.1.2.3 China: Debt Collection Software Market, by Organization Size
11.1.1.2.4 China: Debt Collection Software Market, by Industry Vertical
11.1.1.3 India: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.3.1 India: Debt Collection Software Market, by Component
11.1.1.3.2 India: Debt Collection Software Market, by Deployment Mode
11.1.1.3.3 India: Debt Collection Software Market, by Organization Size
11.1.1.3.4 India: Debt Collection Software Market, by Industry Vertical
11.1.1.4 Japan: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.4.1 Japan: Debt Collection Software Market, by Component
11.1.1.4.2 Japan: Debt Collection Software Market, by Deployment Mode
11.1.1.4.3 Japan: Debt Collection Software Market, by Organization Size
11.1.1.4.4 Japan: Debt Collection Software Market, by Industry Vertical
11.1.1.5 South Korea: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.5.1 South Korea: Debt Collection Software Market, by Component
11.1.1.5.2 South Korea: Debt Collection Software Market, by Deployment Mode
11.1.1.5.3 South Korea: Debt Collection Software Market, by Organization Size
11.1.1.5.4 South Korea: Debt Collection Software Market, by Industry Vertical
11.1.1.6 Rest of Asia Pacific: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.6.1 Rest of Asia Pacific: Debt Collection Software Market, by Component
11.1.1.6.2 Rest of Asia Pacific: Debt Collection Software Market, by Deployment Mode
11.1.1.6.3 Rest of Asia Pacific: Debt Collection Software Market, by Organization Size
11.1.1.6.4 Rest of Asia Pacific: Debt Collection Software Market, by Industry Vertical
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 Merger and Acquisition
12.4 New Product Launch
13. Company Profiles
13.1 FICO
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Experian Information Solutions, Inc.
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Exus
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Loxon Solutions
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 FIS
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 Pegasystems Inc.
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 CGI INC.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 Chetu, Inc.
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
14. Appendix
14.1 About The Insight Partners
14.2 Word Index
LIST OF TABLES
Table 1. Asia-Pacific Debt Collection Software Market Revenue and Forecast to 2028 (US$ Million)
Table 2. Asia Pacific: Debt Collection Software Market, by Country – Revenue and Forecast to 2028 (US$ Million)
Table 3. Australia: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 4. Australia: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 5. Australia: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 6. Australia: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 7. China: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 8. China: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 9. China: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 10. China: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 11. India: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 12. India: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 13. India: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 14. India: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 15. Japan: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 16. Japan: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 17. Japan: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 18. Japan: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 19. South Korea: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 20. South Korea: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 21. South Korea: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 22. South Korea: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 23. Rest of Asia Pacific: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 24. Rest of Asia Pacific: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 25. Rest of Asia Pacific: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 26. Rest of Asia Pacific: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 27. List of Abbreviation
LIST OF FIGURES
Figure 1. Asia-Pacific Debt Collection Software Market Segmentation
Figure 2. Asia-Pacific Debt Collection Software Market Segmentation – By Country
Figure 3. Asia-Pacific Debt Collection Software Market Overview
Figure 4. Asia-Pacific Debt Collection Software Market, by Component
Figure 5. Asia-Pacific Debt Collection Software Market, by Country
Figure 6. APAC – PEST Analysis
Figure 7. Debt Collection Software Market – Ecosystem Analysis
Figure 8. Asia-Pacific Debt Collection Software Market: Impact Analysis of Drivers and Restraints
Figure 9. Asia-Pacific Debt Collection Software Market Revenue Forecast and Analysis (US$ Million)
Figure 10. Asia-Pacific Debt Collection Software Market Revenue Share, by Component (2021 & 2028)
Figure 11. Software: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 12. Service: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 13. Asia-Pacific Debt Collection Software Market Revenue Share, by Deployment Mode (2021 & 2028)
Figure 14. On-Premise: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 15. Cloud: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 16. Asia-Pacific Debt Collection Software Market Revenue Share, by Organization Size (2021 & 2028)
Figure 17. SMEs: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 18. Large Enterprises: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 19. Asia-Pacific Debt Collection Software Market Revenue Share, by Industry Vertical (2021 & 2028)
Figure 20. IT & Telecom: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 21. BFSI: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 22. Retail: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 23. Manufacturing: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 24. Others: Asia-Pacific Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 25. Asia-Pacific Debt Collection Software Market, by Key Country – Revenue (2021) (US$ Million)
Figure 26. Asia Pacific: Debt Collection Software Market Revenue Share, by Key Country (2021 & 2028)
Figure 27. Australia: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 28. China: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 29. India: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 30. Japan: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 31. South Korea: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 32. Rest of Asia Pacific: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)

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