Web Real-Time Communication (WebRTC) Market Forecasts to 2030 – Global Analysis By Product Type (Solution, Service and Other Product Types), Enabled Devices (Mobile, Desktop, Tablet and Other Enabled Devices), Deployment Type, Enterprise Size, End User an

Web Real-Time Communication (WebRTC) Market Forecasts to 2030 – Global Analysis By Product Type (Solution, Service and Other Product Types), Enabled Devices (Mobile, Desktop, Tablet and Other Enabled Devices), Deployment Type, Enterprise Size, End User and by Geography


According to Stratistics MRC, the Global Web Real-Time Communication (WebRTC) Market is accounted for $8.60 billion in 2023 and is expected to reach $101.09 billion by 2030 growing at a CAGR of 42.2% during the forecast period. A potent open-source project called Web Real-Time Communication (WebRTC) makes it possible to communicate in real time right within web browsers. Without the need to install extra software or plug-in, users can participate in peer-to-peer data sharing and video and audio calls. WebRTC facilitates the creation of smooth and dynamic web applications by developers, leading to improved communication and teamwork. Because of its adaptability to a wide range of platforms, including desktop and mobile, it is the preferred option for developing cutting-edge, browser-based communication tools.

According to the International WebRTC Forum, the adoption of WebRTC has significantly accelerated in recent years, empowering businesses to deliver innovative communication solutions that leverage the power of real-time data transmission, thereby enhancing customer engagement and driving operational efficiency across diverse industries.

Market Dynamics:

Driver:

Growing interest in working remotely

The need for remote collaboration is growing due to long-term changes in work culture that favor flexibility and decentralization, in addition to current world events. WebRTC enables smooth communication between remote teams and fosters productive collaboration across geographic boundaries by supporting high-quality video conferencing, screen sharing, and real-time document collaboration. Its integration with project management software and collaboration platforms streamlines communication processes and allows for real-time decision-making and feedback, which further boosts productivity.

Restraint:

Privacy and security issues

Although WebRTC comes with built-in security features like data encryption and peer connection authentication, there are still issues with communication session security and privacy. Vulnerabilities present in WebRTC implementations or browser extensions may allow malevolent actors to intercept or modify confidential data transmitted during communication sessions. Additionally, issues like tracking, fingerprinting, and IP address leaks may jeopardize user privacy and anonymity, which presents challenges for compliance with regulations and laws, especially in highly regulated sectors like government, finance, and healthcare.

Opportunity:

Growth in remote healthcare and telemedicine

With its ability to facilitate telemedicine services, virtual healthcare delivery models, and remote consultations, WebRTC has enormous potential to revolutionize the healthcare sector. Healthcare providers can use WebRTC to provide secure, HIPAA-compliant video conferencing for follow-up appointments, specialist referrals, and remote patient consultations. WebRTC-enabled telemedicine platforms can also help with medication management, adherence tracking, and remote monitoring of patients with chronic conditions, all of which can improve patient outcomes and lower healthcare costs. Moreover, WebRTC's integration with wearable sensors, medical devices, and electronic health record (EHR) systems improves data exchange, interoperability, and care coordination throughout the healthcare ecosystem.

Threat:

Issues with Quality of Service (QoS)

In WebRTC applications, providing a satisfactory user experience requires maintaining a consistent quality of service (QoS). The clarity, synchronicity, and responsiveness of communication sessions can be negatively impacted by factors like network congestion, latency, packet loss, and jitter, which decrease audio and video quality. Additional QoS metrics like throughput, latency, and frame rate may be impacted by variations in bandwidth, device performance, and network conditions. This could result in problems like audio/video artifacts, freezing, or dropped frames. Furthermore, congestion control algorithms, error correction techniques, and adaptive bitrate streaming must be put into place in order to address QoS concerns and minimize performance degradation.

Covid-19 Impact:

The WebRTC market has been greatly impacted by the COVID-19 pandemic, which has accelerated the adoption and use of WebRTC-enabled solutions across industries. The increasing trend of working remotely has made WebRTC-powered virtual collaboration tools indispensable for preserving business continuity and enabling smooth team communication. In a similar vein, WebRTC-based telemedicine platforms have grown in number due to the growing demand for telehealth services. These platforms allow for remote consultations and patient monitoring with minimal in-person interaction. Moreover, the pandemic has brought to light the value of real-time communication in addressing social isolation, facilitating remote learning, and providing necessary services from a distance. This has encouraged additional innovation and investment in WebRTC technologies.

The Mobile segment is expected to be the largest during the forecast period

The mobile segment has the largest share, as smartphones and tablets account for a large amount of internet traffic, demonstrating how commonplace mobile devices have become. The rising demand for on-the-go communication solutions, the increasing acceptance of mobile applications, and the smooth incorporation of WebRTC functionality into mobile browsers and applications are the main drivers of the mobile segment's dominance. Furthermore, mobile devices are an essential platform for WebRTC-enabled services like voice chats, video calls, and live streaming because they allow users to communicate in real-time, wherever they are and at any time.

The Healthcare segment is expected to have the highest CAGR during the forecast period

In the market, the healthcare sector has the highest CAGR. With an emphasis on boosting operational effectiveness, facilitating remote access to healthcare services, and improving patient care, the healthcare sector has been adopting digital transformation at an increasing rate. WebRTC is essential to this shift because it allows for real-time communication between patients and healthcare providers and makes virtual consultations, remote monitoring, and telemedicine services possible. Additionally, WebRTC improves data interchange, interoperability, and care coordination throughout healthcare ecosystems when it is integrated with medical devices, telehealth platforms, and Electronic Health Record (EHR) systems.

Region with largest share:

Europe region holds the largest market share in the market. Europe is a leader in the WebRTC market because of its robust regulatory environment, highly developed digital infrastructure, and broad use of communication technologies. Initiatives that support digital innovation and connectivity benefit EU member states, creating an environment that is favorable to the development of WebRTC solutions. Furthermore, Europe is home to a large number of cutting-edge startups, research centers, and corporations that specialize in real-time communication technologies, all of which promote market innovation and competitiveness. WebRTC-enabled applications have been adopted by the region's varied industries—healthcare, finance, retail, and education—to improve customer engagement, expedite corporate processes, and provide cutting-edge services.

Region with highest CAGR:

The Asia-Pacific region has the highest CAGR, owing to the numerous factors, such as the region's rapid urbanization, rising internet penetration, and rising use of mobile devices, are driving this growth. Significant investments in digital infrastructure and communication technologies are being made in countries like China, India, Japan, and South Korea. This is encouraging the adoption of WebRTC-enabled solutions in a variety of industries, including telecommunications, e-commerce, healthcare, and education. Moreover, the need for WebRTC in Asia Pacific is also fueled by the growth of digitally native companies, the development of startup ecosystems, and government programs that support digital innovation.

Key players in the market

Some of the key players in Web Real-Time Communication (WebRTC) market include Plantronics, Inc, Dialogic Corporation, Oracle Corporation, Plivo, Inc, Quobis, Apidaze, TokBox, Inc, Ribbon Communications Operating Company, Inc, Polycom Inc, Cafex Communications Inc, Genband Inc, Cisco Systems Inc, Avaya, Inc., AT&T Ltd and Twilio Inc.

Key Developments:

In March 2024, AT&T agrees to purchase carbon credits from Occidental's 1PointFive. AT&T, opens new tab has agreed to purchase carbon dioxide removal credits as part of its goal to reduce emissions and become carbon neutral in its global operations by 2035. 1PointFive is the carbon capture, utilization and sequestration unit of oil and gas firm Occidental Petroleum (OXY.N), opens new tab. AT&T will buy the credits from 1PointFive's Stratos, a direct air capture facility that is currently under construction in Texas.

In June 2018, Ribbon Communications Inc., a global leader in secure and intelligent cloud communications, today announced that it has signed an agreement to acquire Edgewater Networks, a market leader in Network Edge Orchestration for the small and medium enterprise (SME) and Unified Communications (UC) market. The acquisition is projected to result in Ribbon becoming the market share leader for enterprise Session Border Controllers (SBCs) and Network Edge Orchestration.

In January 2018, Polycom, Inc. announced the signing of a merger agreement to acquire Obihai Technology, Inc., a San Jose-based innovator in VoIP audio solutions. Obihai Technology develops software and hardware for VoIP endpoints. The strategic addition of their best-in-class software and talented development team allows Polycom to compete more effectively in the global voice market and broadens Polycom’s portfolio to include complementary technologies for the service providers and customers of all sizes.

Product Types Covered:
• Solution
• Service
• Other Product Types

Enabled Devices Covered:
• Mobile
• Desktop
• Tablet
• Other Enabled Devices

Deployment Types Covered:
• Cloud
• On-premise
• Other Deployment Types

Enterprise Sizes Covered:
• Large Enterprise
• SMEs

End Users Covered:
• IT & Telecom
• Media & Entertainment
• BFSI
• Retail & Consumer Goods
• Public Sector & Education
• Healthcare
• Transportation & Logistics
• Other End Users

Regions Covered:
• North America
US
Canada
Mexico
• Europe
Germany
UK
Italy
France
Spain
Rest of Europe
• Asia Pacific
Japan
China
India
Australia
New Zealand
South Korea
Rest of Asia Pacific
• South America
Argentina
Brazil
Chile
Rest of South America
• Middle East & Africa
Saudi Arabia
UAE
Qatar
South Africa
Rest of Middle East & Africa

What our report offers:
- Market share assessments for the regional and country-level segments
- Strategic recommendations for the new entrants
- Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements

Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances


1 Executive Summary
2 Preface
2.1 Abstract
2.2 Stake Holders
2.3 Research Scope
2.4 Research Methodology
2.4.1 Data Mining
2.4.2 Data Analysis
2.4.3 Data Validation
2.4.4 Research Approach
2.5 Research Sources
2.5.1 Primary Research Sources
2.5.2 Secondary Research Sources
2.5.3 Assumptions
3 Market Trend Analysis
3.1 Introduction
3.2 Drivers
3.3 Restraints
3.4 Opportunities
3.5 Threats
3.6 Product Analysis
3.7 End User Analysis
3.8 Emerging Markets
3.9 Impact of Covid-19
4 Porters Five Force Analysis
4.1 Bargaining power of suppliers
4.2 Bargaining power of buyers
4.3 Threat of substitutes
4.4 Threat of new entrants
4.5 Competitive rivalry
5 Global Web Real-Time Communication (WebRTC) Market, By Product Type
5.1 Introduction
5.2 Solution
5.2.1 Video Calling & Conference
5.2.2 Voice Calling & Conference
5.2.3 Messaging & File Sharing
5.2.4 Other Solutions
5.3 Service
5.3.1 Consulting Services
5.3.2 Implementation and Integration Services
5.3.3 Other Services
5.4 Other Product Types
6 Global Web Real-Time Communication (WebRTC) Market, By Enabled Devices
6.1 Introduction
6.2 Mobile
6.3 Desktop
6.4 Tablet
6.5 Other Enabled Devices
7 Global Web Real-Time Communication (WebRTC) Market, By Deployment Type
7.1 Introduction
7.2 Cloud
7.3 On-premise
7.4 Other Deployment Types
8 Global Web Real-Time Communication (WebRTC) Market, By Enterprise Size
8.1 Introduction
8.2 Large Enterprise
8.3 SMEs
9 Global Web Real-Time Communication (WebRTC) Market, By End User
9.1 Introduction
9.2 IT & Telecom
9.3 Media & Entertainment
9.4 BFSI
9.5 Retail & Consumer Goods
9.6 Public Sector & Education
9.7 Healthcare
9.8 Transportation & Logistics
9.9 Other End Users
10 Global Web Real-Time Communication (WebRTC) Market, By Geography
10.1 Introduction
10.2 North America
10.2.1 US
10.2.2 Canada
10.2.3 Mexico
10.3 Europe
10.3.1 Germany
10.3.2 UK
10.3.3 Italy
10.3.4 France
10.3.5 Spain
10.3.6 Rest of Europe
10.4 Asia Pacific
10.4.1 Japan
10.4.2 China
10.4.3 India
10.4.4 Australia
10.4.5 New Zealand
10.4.6 South Korea
10.4.7 Rest of Asia Pacific
10.5 South America
10.5.1 Argentina
10.5.2 Brazil
10.5.3 Chile
10.5.4 Rest of South America
10.6 Middle East & Africa
10.6.1 Saudi Arabia
10.6.2 UAE
10.6.3 Qatar
10.6.4 South Africa
10.6.5 Rest of Middle East & Africa
11 Key Developments
11.1 Agreements, Partnerships, Collaborations and Joint Ventures
11.2 Acquisitions & Mergers
11.3 New Product Launch
11.4 Expansions
11.5 Other Key Strategies
12 Company Profiling
12.1 Plantronics, Inc
12.2 Dialogic Corporation
12.3 Oracle Corporation
12.4 Plivo, Inc
12.5 Quobis
12.6 Apidaze
12.7 TokBox, Inc
12.8 Ribbon Communications Operating Company, Inc
12.9 Polycom Inc
12.10 Cafex Communications Inc
12.11 Genband Inc
12.12 Cisco Systems Inc
12.13 Avaya, Inc.
12.14 Twilio Inc
12.15 AT&T Ltd
List of Tables
Table 1 Global Web Real-Time Communication (WebRTC) Market Outlook, By Region (2021-2030) ($MN)
Table 2 Global Web Real-Time Communication (WebRTC) Market Outlook, By Product Type (2021-2030) ($MN)
Table 3 Global Web Real-Time Communication (WebRTC) Market Outlook, By Solution (2021-2030) ($MN)
Table 4 Global Web Real-Time Communication (WebRTC) Market Outlook, By Video Calling & Conference (2021-2030) ($MN)
Table 5 Global Web Real-Time Communication (WebRTC) Market Outlook, By Voice Calling & Conference (2021-2030) ($MN)
Table 6 Global Web Real-Time Communication (WebRTC) Market Outlook, By Messaging & File Sharing (2021-2030) ($MN)
Table 7 Global Web Real-Time Communication (WebRTC) Market Outlook, By Other Solutions (2021-2030) ($MN)
Table 8 Global Web Real-Time Communication (WebRTC) Market Outlook, By Service (2021-2030) ($MN)
Table 9 Global Web Real-Time Communication (WebRTC) Market Outlook, By Consulting Services (2021-2030) ($MN)
Table 10 Global Web Real-Time Communication (WebRTC) Market Outlook, By Implementation and Integration Services (2021-2030) ($MN)
Table 11 Global Web Real-Time Communication (WebRTC) Market Outlook, By Other Services (2021-2030) ($MN)
Table 12 Global Web Real-Time Communication (WebRTC) Market Outlook, By Other Product Types (2021-2030) ($MN)
Table 13 Global Web Real-Time Communication (WebRTC) Market Outlook, By Enabled Devices (2021-2030) ($MN)
Table 14 Global Web Real-Time Communication (WebRTC) Market Outlook, By Mobile (2021-2030) ($MN)
Table 15 Global Web Real-Time Communication (WebRTC) Market Outlook, By Desktop (2021-2030) ($MN)
Table 16 Global Web Real-Time Communication (WebRTC) Market Outlook, By Tablet (2021-2030) ($MN)
Table 17 Global Web Real-Time Communication (WebRTC) Market Outlook, By Other Enabled Devices (2021-2030) ($MN)
Table 18 Global Web Real-Time Communication (WebRTC) Market Outlook, By Deployment Type (2021-2030) ($MN)
Table 19 Global Web Real-Time Communication (WebRTC) Market Outlook, By Cloud (2021-2030) ($MN)
Table 20 Global Web Real-Time Communication (WebRTC) Market Outlook, By On-premise (2021-2030) ($MN)
Table 21 Global Web Real-Time Communication (WebRTC) Market Outlook, By Other Deployment Types (2021-2030) ($MN)
Table 22 Global Web Real-Time Communication (WebRTC) Market Outlook, By Enterprise Size (2021-2030) ($MN)
Table 23 Global Web Real-Time Communication (WebRTC) Market Outlook, By Large Enterprise (2021-2030) ($MN)
Table 24 Global Web Real-Time Communication (WebRTC) Market Outlook, By SMEs (2021-2030) ($MN)
Table 25 Global Web Real-Time Communication (WebRTC) Market Outlook, By End User (2021-2030) ($MN)
Table 26 Global Web Real-Time Communication (WebRTC) Market Outlook, By IT & Telecom (2021-2030) ($MN)
Table 27 Global Web Real-Time Communication (WebRTC) Market Outlook, By Media & Entertainment (2021-2030) ($MN)
Table 28 Global Web Real-Time Communication (WebRTC) Market Outlook, By BFSI (2021-2030) ($MN)
Table 29 Global Web Real-Time Communication (WebRTC) Market Outlook, By Retail & Consumer Goods (2021-2030) ($MN)
Table 30 Global Web Real-Time Communication (WebRTC) Market Outlook, By Public Sector & Education (2021-2030) ($MN)
Table 31 Global Web Real-Time Communication (WebRTC) Market Outlook, By Healthcare (2021-2030) ($MN)
Table 32 Global Web Real-Time Communication (WebRTC) Market Outlook, By Transportation & Logistics (2021-2030) ($MN)
Table 33 Global Web Real-Time Communication (WebRTC) Market Outlook, By Other End Users (2021-2030) ($MN)
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.

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