Smart Parcel Locker Market Forecasts to 2030 – Global Analysis By Component (Software and Hardware), Deployment (Outdoor and Indoor), Type, Application and By Geography
According to Stratistics MRC, the Global Smart Parcel Locker Market is accounted for $903 million in 2023 and is expected to reach $2372.9 million by 2030 growing at a CAGR of 14.8% during the forecast period. A Smart Parcel Locker is a secure, automated system designed to streamline the delivery and pickup process of packages. These lockers are typically installed in residential complexes, office buildings, universities, and retail centers, offering a convenient solution for individuals to send, receive, and return packages at any time of day. Users are notified via email or text message when their package arrives and provided with a unique code or access card to retrieve it from the locker. These systems reduce the risk of theft or damage to packages while providing efficient parcel management for both senders and recipients.
According to a recent report by Freight Waves, the United States shipped, received, and returned more than 21.2 billion parcels in 2022, which is 1.1 billion shipments that pre-pandemic forecasts had projected. And the annual US parcel volume is projected to reach 28 billion by 2028. According to the World Bank estimates, more than 36% of India’s population will reside in urban areas in 2022, and the country’s urban share of the population is projected to be 50% by 2050.
Market Dynamics:Driver:Security and theft prevention
The security and theft prevention driver in the smart parcel locker market addresses the critical need for secure storage and delivery solutions in the face of rising package theft incidents. These lockers employ advanced authentication mechanisms such as biometric scanning, QR code verification, or PIN entry to ensure that only authorized individuals can access parcels. Additionally, they often feature robust construction and tamper-proof designs to deter theft attempts. Enhanced monitoring through CCTV cameras and real-time tracking further bolsters security measures. By offering peace of mind to both senders and recipients, these security features drive the adoption of smart parcel lockers in various settings, including residential complexes, office buildings, and retail spaces.
Restraint:Limited space and accessibility
The smart parcel locker market faces challenges related to limited space and accessibility constraints. In urban environments where space is at a premium, finding suitable locations for installing lockers can be difficult. Additionally, ensuring that these lockers are easily accessible to users, especially those with mobility issues or disabilities, presents a significant challenge. Balancing the need for convenient placement with the requirement for ample space and accessibility features is crucial for the successful deployment and adoption of smart parcel lockers in various settings, from residential buildings to commercial spaces and public areas.
Opportunity:Rise of E-commerce
As consumers increasingly shop online, the demand for convenient and secure delivery solutions has grown. Smart parcel lockers offer a solution by providing a secure location for package delivery, eliminating the need for recipients to be present at home for deliveries. This convenience benefits both consumers and retailers, reducing missed deliveries and improving overall customer satisfaction. Furthermore, the integration of technology allows for efficient tracking and management of packages, enhancing the overall delivery experience. As e-commerce continues to expand, the smart parcel locker market is poised for continued growth and innovation to meet the evolving needs of consumers and businesses alike.
Threat:Competition from traditional delivery services
The threat of competition from traditional delivery services in the smart parcel locker market arises from their established infrastructure, brand recognition, and customer trust. These traditional services may integrate smart locker solutions into their existing operations, leveraging their widespread network for efficient delivery. Additionally, they possess the resources to invest in technology and scale their offerings rapidly. This competition could pressure standalone smart locker providers to differentiate themselves through innovations in convenience, security, and user experience to maintain market share and appeal to consumers seeking alternatives to conventional delivery methods.
Covid-19 Impact:
The COVID-19 pandemic significantly impacted the smart parcel locker market. With lockdowns and social distancing measures in place, there was a surge in e-commerce, leading to increased demand for contactless delivery solutions like Smart Parcel Lockers. These lockers became essential for safe and convenient package pickup, especially in residential areas where direct deliveries posed health risks. However, disruptions in supply chains and manufacturing slowed down the deployment of new lockers and affected maintenance schedules, causing temporary setbacks in market growth.
The software segment is expected to be the largest during the forecast period
The software segment in the smart parcel locker market has experienced significant growth due to advancements in software technology, allowing for the development of sophisticated tracking, authentication, and management systems within parcel lockers, enhancing their efficiency and security. The rise of e-commerce has driven demand for seamless parcel delivery solutions, prompting businesses to invest in software that streamlines the entire delivery process. Integration with mobile applications and IoT devices has expanded the functionality of smart parcel lockers, further boosting the demand for innovative software solutions.
The logistics and transportation segment is expected to have the highest CAGR during the forecast period
The growth of the logistics and transportation segment in the smart parcel locker market is fueled by the rise of e-commerce, increasing the demand for efficient last-mile delivery solutions. Urbanization has led to a surge in package deliveries to densely populated areas where space constraints make traditional delivery methods challenging. Smart parcel lockers offer a convenient solution for both delivery providers and recipients in such environments. Moreover, the increasing focus on sustainability and reducing carbon emissions in the transportation sector has led to a shift towards more efficient delivery methods, with smart parcel lockers playing a significant role.
Region with largest share:The smart parcel locker market in North America has experienced robust growth driven by the rising e-commerce sector and increased demand for efficient last-mile delivery solutions, prompting businesses to adopt smart parcel lockers to streamline package management. Additionally, advancements in technology, such as IoT integration and cloud-based tracking systems, have enhanced the functionality and appeal of smart parcel lockers, further driving their adoption. The growing focus on sustainability has led to a shift towards more eco-friendly delivery methods, with smart lockers being recognized as a greener alternative to traditional delivery services. Furthermore, partnerships between parcel locker providers and major retailers or delivery companies have facilitated market penetration and expansion.
Region with highest CAGR:The Asia-Pacific region has witnessed significant growth due to rapid urbanization, coupled with the rise in e-commerce activities. Countries like China, Japan, and South Korea have embraced smart locker technology to address the challenges of package delivery in dense urban areas. Moreover, the increasing adoption of online shopping and the convenience offered by smart lockers for secure and convenient package pickup have contributed to market expansion. Additionally, advancements in technology, such as IoT integration and mobile app compatibility, have enhanced the functionality and appeal of smart parcel lockers, further driving their adoption across the region.
Key players in the marketSome of the key players in Smart Parcel Locker market include ALPHA Corporation, Amazon, ByBox Holdings, Cleveron AS, DeBourgh, DHL, Elocker, Florence Corporations , InPost S.A., KEBA Group AG, Parcel Pending Inc., Patterson Pope, Quadient SA, Shenzhen Zhilai Sci and Tech Co. Ltd, TZ Limited and Vlocker.
Key Developments:In March 2024, Quadient announced that Stonegate Group – the UK’s largest pub company has joined the Parcel Pending by Quadient Open Locker Network as a host partner. Quadient has already started rolling out its carrier-agnostic parcel lockers, with an initial target of installing 400 locker units across Stonegate’s 1,200 managed properties.
In October 2023, Neuromeka signed a memorandum of understanding (MOU) with KEBA. Through this agreement, the two companies will collaborate in the industrial robotics field, jointly promoting the development of industrial robotic systems, the exploration of automation processes in industrial settings, and the pursuit of new business ventures.
Components Covered:
• Software
• Hardware
Deployments Covered:
• Outdoor
• Indoor
Types Covered:
• Cooling Lockers for Fresh Food
• Modular Parcel Lockers
• Laundry Lockers
• Postal Lockers
• Wall-Mounted Lockers
• Freestanding Lockers
• Other Types
Applications Covered:
• Condos and Apartments
• Commercial Buildings
• Retail Buy Online, Pick Up in Store (BOPIS)
• Universities and Colleges
• Logistics and Transportation
• Healthcare
• Other Applications
Regions Covered:
• North America
US
Canada
Mexico
• Europe
Germany
UK
Italy
France
Spain
Rest of Europe
• Asia Pacific
Japan
China
India
Australia
New Zealand
South Korea
Rest of Asia Pacific
• South America
Argentina
Brazil
Chile
Rest of South America
• Middle East & Africa
Saudi Arabia
UAE
Qatar
South Africa
Rest of Middle East & Africa
What our report offers:- Market share assessments for the regional and country-level segments
- Strategic recommendations for the new entrants
- Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements
Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances