Field Activity Management Market Forecasts to 2028 – Global Analysis By Deployment Mode (Cloud, On-Premises), Component (Services, Solutions), Organization Size (Large Enterprises, Small and Medium Enterprises (SMEs)), End User (Energy and Utilities, Manu

Field Activity Management Market Forecasts to 2028 – Global Analysis By Deployment Mode (Cloud, On-Premises), Component (Services, Solutions), Organization Size (Large Enterprises, Small and Medium Enterprises (SMEs)), End User (Energy and Utilities, Manufacturing, Government, IT & Telecom, Agriculture), and By GeographyAccording to Stratistics MRC, the Global Field Activity Management Market is accounted for $1.19 billion in 2022 and is expected to reach $3.28 billion by 2028 growing at a CAGR of 18.5% during the forecast period. Field activity management refers to the use of software, procedures, and communication solutions to manage field activities, including physical assets, associated people, and equipment. It is the art of managing and responding to all of the moving parts of a business that are operating outside of a central office. This software unifies and gathers data from mapping and scheduling, location data, and time and expense monitoring into a single platform, allowing for more efficient asset usage, visualization, tracking, and administration.

The Identity Theft Research Center (ITRC) reported 17 percent greater recorded data breaches in 2021 than in 2020. However, ground workers' reluctance to adopt automated solutions impedes market growth during the forecast period. According to the Aberdeen Group, 65% of incoming service requests require a dispatch or field visit. Around 26% of these dispatches require additional or secondary follow-up visits, thereby making the effective management of field resources and the overall field service organization extremely vital in the pursuit of service excellence. Moreover, according to FieldEZ, the service management application helps to achieve 34% cost saving on travel, 10% improved field load factor, and 46% improved task assignment efficiency.

Market Dynamics:

Driver:

Rising deployment of cloud-based field activity management

Organizations are migrating from on-premises field activity management systems to cloud-based field activity management solutions in order to reap the benefits of this technology. These management suppliers are increasingly focusing on offering SaaS-based solutions that aid cut costs and attain superior return on investment. Additionally, field activities firms are recognizing the need to ensure that all resources are being used properly for business purposes and that field workers/technicians are doing their assigned jobs professionally. Furthermore, the transition towards the cloud helps the companies to easily trail the development and ensures timely completion of allotted assignments. Therefore, these aspects are anticipated to open novel growth avenues for the overall field activity management market during the forecasting period.

Restraint:

Organizational security concerns around data confidentiality

The majority of field activity data is stored on corporate servers behind firewalls and security measures. Devices that access this data, conversely, are not protected in this way. Technicians' mobile devices are susceptible to attacks, especially if they are linked to insecure Wi-Fi networks on the job. As the world becomes more digital, the numeral of cyberattacks has augmented in tandem. consequently, data security has become a big concern for businesses. Companies have low knowledge of the necessity for cyber-specific procedures to protect their data. With the transfer of data from the field to the cloud, there is a significant increase in cybersecurity issues, as malevolent parties can attack servers, networks, and communication channels.

Opportunity:

Growing need to make informed decision among enterprises

In the last 4–5 years, almost every business has transformed digitally. The fabulous growth in technologies leads to the generation of a large quantity of data, and this increases the need for storing data and the pace of processing it. The growth of field activity management solutions has evolved almost hand-in-hand with technical progress. Enterprises are utilizing the data generated from diverse field activity management solutions, such as leave and absence management, time and attendance, and workforce scheduling to make decisive decisions. At first, data analysis decisions were based on traditional practices, such as intuition, hunches, or opinions; though, with the use of field activity management solution, enterprises have realized that managing the workforce increases output, improve profitability, and can be used to make superior tactical decisions.

Threat:

Tracking the labour force in real-time

Consumers anticipate timely delivery of products and services they pay for, and the companies rely on their workers to meet these expectations. Therefore, it is significant that field workers uphold their assigned schedules, even as away from the office, and it is always obliging to recognize technicians’ real-time location, their recital, and their adherence with assigned jobs and hours. Tracking the labor force as they are in the field also means that users can assign work orders faster and manage task distribution daily. A field activity management application that lets workers coordinate with the back office using a service desk can solve this problem. The user can see their workers’ location, schedule and dispatch jobs, track hours, and monitor incoming customer requests with ease. According to research, using a field activity management solution for a mobile workforce can lead to a 47% increase in the rate of jobs completed each day and a 77% reduction in overtime.

Covid-19 Impact

The sudden outbreak of the COVID-19 crisis has increased several barriers and threats for the field activity industry. The sudden imposition of lockdown has affected strictly to the on-site business operations. Hence, the global COVID-19 somewhat has slowed down the field activity management market growth during the year 2020. Though, advanced technology-based field services helped in addressing the challenges and risks of COVID-19 efficiently. The solutions powered by automation, the internet of things, artificial intelligence, smart devices, and more offered new opportunities for market growth amid pandemic. Using mobile-based solutions, workers were able to complete their field tasks by maintaining their safety and health during the pandemic time. Considering the potential growth, various vendors are investing in innovative solutions.

The services segment is expected to be the largest during the forecast period

The services segment is anticipated to have a lucrative growth, as these services are crucial in meeting the clients' unique requirements. These services assist in the cost-effective implementation of field activity management solutions in order to effectively complete business processes within the timeline and budget. Services play a vital role in the deployment and integration of field activity management solutions. Services are considered an important part as they are instrumental in fulfilling the custom requirements of the clients.

The small and medium enterprises (SMEs) segment is expected to have the highest CAGR during the forecast period

The small and medium enterprises (SMEs) segment is anticipated to witness the fastest CAGR growth during the forecast period, as SMEs are majorly focusing on utilizing field activity management solutions to go global and manage workers in various locations as well as analyze and act toward better workforce satisfaction. Field activity helps SMEs by providing them with a personalized approach, centralized portal, advanced analytics, and broad suites that help drive employee engagement and tailor all aspects of the employees’ workflow in a better way.

Region with highest share:

North America is projected to have the largest market share during the forecast period, due to the growing number of data breaches with the increase in the usage of field activities and BYOD preferences. This region has been very quick to implement the most recent technical innovations, such as cloud computing, field activities, and IoT, into businesses. Over the last few years, businesses have been implementing the field activity management solution on a big scale. Moreover, the United States is a significant contributor across North America, as constant innovation and new technologies drive the U.S. market's growth.

Region with highest CAGR:

Asia Pacific is projected to have the highest CAGR over the forecast period, owing to the rising the youthful labour force, continuous economic growth, and the usage of tablets and smartphones for commercial purposes will lead toward the version of enterprise mobility solutions to meet the growing demand for securing and protecting critical data. Moreover, the primary regional drivers are the rise in digital people, the rising infusion of automated processes at the workplace, and social programs to promote technology adoption.

Key players in the market

Some of the key players profiled in the Field Activity Management Market include Salesforce.Com, Inc, ProntoForms Corporation, Esri, Inc., SafetyCulture Pty Ltd., Repsly, Inc., Bentley Systems, Inc., GoCanvas, SAP SE, FieldWireLabs, Inc., Fulcrum, Field Safe Solutions, Inc., OnSource, Spatial Networks, Inc., MobileLogix, Logistrics Services, Thundermaps, Microsoft, and Oracle Corporation.

Key Developments:

In December 2021, ESRI and Microsoft partnered to deliver data related to imagery analysis captured by satellites in space. ArcGIS image technology offered by ESRI processes and analyzes image data hosted on Microsoft’s Azure Orbital.

In November 2021, Bentley Systems acquired Power Line Systems, which is a global leader in software for power transmission engineering. It was founded in 1984 and is headquartered in Madison. Its concentrated focus from the outset has been ever-improving engineering tools for overhead power line structures, earning the supportive confidence of transmission engineers.

In April 2021, SAP extended its partnership with Siemens Digital Industries Software, an American computer software company specializing in 3D & 2D Product Lifecycle Management software. The partnership aimed to help both entities to provide innovative solutions for the Service and Asset Lifecycle. Moreover, Siemens would offer SAP Asset Intelligence Network, SAP Asset Strategy and Performance Management, and SAP Enterprise Portfolio and Project Management, with an initial focus on discrete manufacturing.

In January 2021, Fulcrum announced the collaboration of its no-code mobile platform with Esri, the industry leader in location intelligence software. As an outcome, Fulcrum’s rich location-based data could be used in products, including Esri ArcGIS, to boost productivity for safety inspectors, quality assurance team members, asset management investigators, and others; to enhance data integration and location intelligence inside cross-functional teams; that can more appropriately manage ground teams.

In October 2019, ProntoForms entered into a partnership with ServicePower, a leading field service management (FSM) Software Company focused on transforming service experiences. Under this partnership, ProntoForms would help ServicePower to expand its FSM solution with agile app creation and next-generation mobile tools for field teams. Moreover, ProntoForms enhances ServicePower's capabilities in critical verticals such as HVAC, appliances, security, and electronics.

Deployment Modes Covered:
• Cloud
• On-Premises

Components Covered:
• Services
• Solutions

Organization Sizes Covered:
• Large Enterprises
• Small and Medium Enterprises (SMEs)

End Users Covered:
• Energy and Utilities
• Manufacturing
• Government
• IT & Telecom
• Agriculture
• Construction and Real- Estate
• Healthcare & Life Sciences
• Banking, Financial Services and Insurance (BFSI)
• Transportation & Logistics

Regions Covered:
• North America
US
Canada
Mexico
• Europe
Germany
UK
Italy
France
Spain
Rest of Europe
• Asia Pacific
Japan
China
India
Australia
New Zealand
South Korea
Rest of Asia Pacific
• South America
Argentina
Brazil
Chile
Rest of South America
• Middle East & Africa
Saudi Arabia
UAE
Qatar
South Africa
Rest of Middle East & Africa

What our report offers:
- Market share assessments for the regional and country-level segments
- Strategic recommendations for the new entrants
- Covers Market data for the years 2020, 2021, 2022, 2025, and 2028
- Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Competitive landscaping mapping the key common trends
- Company profiling with detailed strategies, financials, and recent developments
- Supply chain trends mapping the latest technological advancements

Free Customization Offerings:
All the customers of this report will be entitled to receive one of the following free customization options:
• Company Profiling
Comprehensive profiling of additional market players (up to 3)
SWOT Analysis of key players (up to 3)
• Regional Segmentation
Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances