Consumer Marketing & Advertising 2024

Consumer Marketing & Advertising 2024


Consumer Marketing & Advertising 2024 assesses leading approaches for marketing to consumers – from media advertising to social media marketing, from direct mail to email, and from customer service to experiential marketing. Consumer marketing tactics are categorized into 60 topics, each presented in a separate chapter. Current market research and statistics, an analysis of effectiveness, surveys of marketers and consumers, and discussions of trends are presented for each. The handbook also examines overall marketing strategies including analytics for ROI, budget distribution, and prioritization. Over 1,200 embedded website links will direct you to raw data, additional market research, and other resources.


PART I: OVERVIEW
1 MARKET ASSESSMENT
1.1 Overview
1.2 Winterberry Group
1.3 Media Advertising Spending
2 MARKET RESEARCH
2.1 Competitor Intelligence
2.2 Consumer Surveys
2.3 Customer Satisfaction Surveys
2.4 Focus Groups
2.5 Geodemographic Segmentation
2.6 Market Research Companies
2.7 Market Research Reports
2.8 Media Consumption Research
2.9 Mystery Shopping
2.10 Neuroscience Research
2.11 Online Activities
2.12 Public Opinion Polls
2.13 Retail Foot Traffic
2.14 Retail Sales Reporting
2.15 Market Resources
3 B2C MARKETING BENCHMARKS
3.1 Overview
3.2 B2B CMO Survey
3.3 Market Resources
PART II: AGENCIES
4 TOP ADVERTISING AGENCIES
4.1 Largest Agencies
4.2 Creativity Awards
4.3 Small Agency Awards
4.4 Market Resources
5 MARKETING AGENCIES
5.1 Top 200 Marketing Agencies
5.2 Market Resources
PART III: ADVERTISING
6 MAGAZINE ADVERTISING
6.1 Readership
6.2 Circulation
6.3 Advertising Spending
6.4 Ad Spending By Sector
6.5 Top Advertisers
6.6 Interactive Media
6.7 Market Resources
7 NEWSPAPER ADVERTISING
7.1 Readership
7.2 Circulation
7.3 Advertising Spending
7.4 Ad Spending By Sector
7.5 Top Advertisers
7.6 Alternative Weeklies
7.7 Market Resources
8 OUT-OF-HOME ADVERTISING
8.1 Market Assessment
8.2 OAA Formats
8.3 Market Leaders
8.4 Ad Spending By Sector
8.5 Top Advertisers
8.6 High Mileage Drivers
8.7 Market Resources
9 RADIO ADVERTISING
9.1 Audience
9.2 Market Assessment
9.3 Ad Spending by Sector
9.4 Top Radio Advertisers
9.5 Digital Radio Advertising
9.6 Market Resources
10 TELEVISION ADVERTISING
10.1 Audience
10.2 Market Assessment
10.3 Upfront
10.4 Ad Spending By Sector
10.5 Top Advertisers
10.6 Market Resources
11 TOP ADVERTISERS
11.1 Overview
11.2 Top Spending Advertisers
PART IV: DIGITAL MARKETING
12 DIGITAL ADVERTISING
12.1 Internet Advertising Revenue
12.2 Market Leaders
12.3 Digital Agencies
12.4 Top Advertisers
12.5 Real-Time Bidding On Ad Exchanges
12.6 Market Resources
13 EMAIL MARKETING
13.1 Market Assessment
13.2 Marketer Use Of Email
13.3 Email Analytics
13.4 Day- and Time-Of-Delivery Effectiveness
13.5 Strategies, Tactics, And Trends
13.6 Email Marketing Services
14 MOBILE GAME ADVERTISING
14.1 Overview
14.2 Market Assessment
14.3 Mobile Game Networks
15 MOBILE MARKETING
15.1 Market Penetration
15.2 Market Assessment
15.3 Mobile Formats
15.4 Mobile Marketing Agencies
15.5 Mobile Marketing Tactics
15.6 Mobile Banner Ads
15.7 QR Codes
15.8 Mobile Shopping Apps
15.9 Market Resources
16 PODCAST ADVERTISING
16.1 Podcast Listeners
16.2 Market Assessment
16.3 Market Leaders
16.4 Top Advertisers
16.5 Market Resources
17 SEARCH
17.1 Organic Vs. Paid Search
17.2 Market Assessment
17.3 Market Leaders
17.4 Search Agencies
17.5 Top Advertisers
17.6 Market Resources
18 SOCIAL MEDIA MARKETING
18.1 Use Of Social Networking Sites
18.2 Social Media Ad Spending
18.3 Social Media Marketing Tactics
18.4 Social Media Posts
18.5 Challenges In Social Media Marketing
19 DIGITAL VIDEO ADVERTISING
19.1 Market Assessment
19.2 Native Video Ads
19.3 In-App And Social Media Video Ads
19.4 Video Ad Engagement
19.5 Video Ad Completion Rates
19.6 Assessing Effectiveness
19.7 Market Resources
20 DIGITAL PLACE-BASED VIDEO ADVERTISING
20.1 Market Assessment
20.2 Video Ads In Public Venues
20.3 DPB Video Ad Networks
20.4 Market Resources
21 RETAIL MEDIA NETWORKS
21.1 Overview
21.2 Market Assessment
21.3 Market Leaders
21.4 Characteristics Of Retail Media Networks
22 WEBSITES
22.1 Overview
22.2 Professional-Looking Sites
22.3 Engaging New Visitors
22.4 Domain Names
22.5 Landing Page Optimization
22.6 Product Detail Pages
22.7 Site Search
22.8 Confirmation Page
22.9 Market Resources
PART V: ANALYSES
23 ARTIFICIAL INTELLIGENCE IN MARKETING
23.1 Applications In Marketing
23.2 AI-Powered Chatbots
23.3 AI Use By Ad Agencies
24 AFFILIATE MARKETING
24.1 Market Assessment
24.2 Advantages Of Affiliate Marketing
24.3 Marketing Tools
24.4 Market Resources
25 BRANDING
25.1 Overview
25.2 Brand Names
25.3 Logo
25.4 Brand Purpose
25.5 Brand Reputation
25.6 Favorite Brands
25.7 Market Resources
26 BUY AMERICAN INITIATIVES
26.1 Preference For U.S.-Made Products
26.2 Buy American Initiatives
26.3 Maker’s Row
26.4 Market Resources
27 BUY LOCAL INITIATIVES
27.1 Buying Local
27.2 Select Initiatives
27.3 Impact Of Initiatives
27.4 Market Resources
28 CAUSE MARKETING
28.1 Overview
28.2 Effectiveness
28.3 Cause Marketing Halo Awards
28.4 Compassionate Consumerism
28.5 Market Resources
29 CELEBRITY ENDORSEMENTS
29.1 Effectiveness of Celebrity Endorsements
29.2 Best Celebrity Ads
29.3 Influence By Age Demographic
29.4 Top Celebrity Endorsement Deals
29.5 Celebrity-Branded Merchandise
30 CONTENT MARKETING
30.1 Overview
30.2 Content Spending
30.3 Content Marketing Trends
30.4 Blogs
30.5 Market Resources
31 COUPONS
31.1 Use Of Coupons
31.2 Redemption
32 CUSTOMER ANALYTICS
32.1 Overview
32.2 Customer Databases
32.3 Sharing Customer Data
32.4 Data Brokers
32.5 Consumer Valuation Scores
32.6 Product Use Insight
32.7 Data Integration
32.8 Regulatory Oversight
32.9 Key Players
33 CUSTOMER COMMUNICATIONS
33.1 Preferred Communications By Sector
33.2 Promotions
33.3 Customer Service
33.4 Text Message Communications
33.5 Social Media Communications
34 CUSTOMER RELATIONSHIP MANAGEMENT
34.1 Overview
34.2 Benefits Of CRM
34.3 The State Of CRM
34.4 CRM Technology Products
34.5 Market Resources
35 CUSTOMER RETENTION
35.1 The Importance of Customer Retention
35.2 Retention Strategies
35.3 Retention Of Online Customers
37.4 Benefits Of Customer Retention Programs
36 CUSTOMER SERVICE
36.1 Overview
36.2 State Of Customer Service
36.3 Perspectives On Customer Service
36.4 Customer Service Channels
36.5 Impact By Segment
37 DATA-DRIVEN MARKETING
37.1 Overview
37.2 Market Assessment
37.3 Customer Data Platforms
37.4 Metrics For Data Driven Marketing
37.5 Measuring ROI
37.6 Challenges In Data-Driven Marketing
37.7 Market Resources
38 DIRECT MARKETING
38.1 Market Assessment
38.2 Direct Mail
38.3 Effectiveness
38.4 Direct Marketing Agencies
38.5 Direct Marketing List Providers
38.6 Market Resources
39 DIRECT SELLING
39.1 Overview
39.2 Market Assessment
39.3 Market Leaders
39.4 Market Resources
40 EVENT & EXPERIENTIAL MARKETING
40.1 Overview
40.2 Market Assessment
40.3 Event Specialists
40.4 Effectiveness
40.5 Music Festivals
40.6 Market Resources
41 GREEN MARKETING
41.1 Impact On Consumer Spending
41.2 Green Initiatives
41.3 Credibility Of Green Marketing Claims
41.4 Green Ad Agencies
41.5 Market Resources
42 HISPANIC MARKETING
42.1 Overview
42.2 Spending
42.3 Multicultural Agencies
42.4 Hispanic Media Ad Spending
42.5 Market Resources
43 INCLUSIVE MARKETING
43.1 Overview
43.2 Impact Of Inclusive Marketing
43.3 Diversity In Advertising Campaigns
43.4 Market Resources
44 INFLUENCER MARKETING
44.1 Overview
44.2 Market Assessment
44.3 Implementation
44.4 Response To Influencer-Sponsored Posts
44.5 Market Resources
45 LOCAL MARKETING
45.1 Market Assessment
45.2 Sources Of Local Search Information
45.3 Top Local Search Categories
45.4 Local Marketing By National Brands
45.5 Market Resources
46 LOCATION-BASED MARKETING
46.1 Overview
46.2 Market Assessment
46.3 Use Of Location-Based Apps
46.4 Beacons
46.5 Smartphone Tracking
46.6 Location Data Brokers
46.7 Barriers To Implementation
47 LOYALTY PROGRAMS
47.1 Participation
47.2 Member Demographics
47.3 Customer Incentives
47.4 Member Satisfaction
47.5 Top Loyalty Programs
48 MARKETING TECHNOLOGY
48.1 Overview
48.2 Market Assessment
48.3 Goals For Implementing MarTech
49 NAMING RIGHTS
49.1 Overview
49.2 Professional Sports Stadiums And Arenas
49.3 College Stadiums
49.4 Performing Arts Centers
50 NATIVE ADVERTISING
50.1 Overview
50.2 Market Assessment
50.3 Online Media Branded Content
50.4 Print Media
50.5 Television
51 ONLINE TRACKING
51.1 Behavioral Targeting
51.2 Tracking Cookies
51.3 First Party Data
51.4 ‘Do Not Track’ Options
52 PACKAGING
52.1 Overview
52.2 Smart Packaging
52.3 Market Resources
53 PERSONALIZATION
53.1 Personalized Marketing
53.2 Personalization Tactics
53.3 Implementation
53.4 Customer Response To Personalization
53.5 Top Brands In Personalization
54 POLITICAL ADVERTISING
54.1 Market Assessment
54.2 Spending Distribution By Media
54.2 Presidential Election Spending
55 PRICING
55.1 Overview
55.2 In-Store Vs. Online Pricing
55.3 Dynamic Pricing
55.4 Pricing Market Research
55.5 Pricing Research Centers
55.6 Market Resources
56 PRIVACY REGULATIONS
56.1 Overview
56.2 Privacy Concerns
56.3 Impact On Consumer Marketing
56.4 California Consumer Privacy Act
56.5 General Data Protection Regulation
56.6 Market Resources
57 PRODUCT PLACEMENT
57.1 Market Assessment
57.2 Product Placement Agencies
57.3 Product Placement In Streaming Shows
57.4 Market Resources
58 PROGRAMMATIC ADVERTISING
58.1 Overview
58.2 Market Assessment
58.3 Benefits Of Programmatic Advertising
58.4 Challenges For Advertisers
58.5 Conversion Rates And Offline Sales
58.6 Programmatic Ad Pricing
59 PROMOTIONS
59.1 Market Assessment
59.2 Types of Promotions
59.3 Methods of Promotions
59.4 Rewards-Based Promotions
59.6 Giveaways
59.7 Promotions Agencies
59.8 Market Resources
60 SHOPPER [IN-STORE] MARKETING
60.1 Overview
60.2 In-Store Decision-Making
60.3 In-Store Promotions
60.4 Sampling
60.5 In-Store TV
60.6 Market Resources
61 SOCIAL RESPONSIBILITY
61.1 Overview
61.2 Survey On Social Responsibility
61.3 Prioritizing Brand Values
61.4 Market Resources
62 SMALL- AND MEDIUM-SIZED BUSINESS ADVERTISING & MARKETING . . 232
62.1 Overview
62.2 Market Assessment
62.3 SMB Marketing Tactics
62.4 Most Effective SMB Marketing
62.5 Social Media Marketing
63 SPONSORSHIPS
63.1 Market Assessment
63.2 Top Sponsors
63.3 Sports Sponsorships
63.4 Market Resources
APPENDIX A - ACADEMIC CENTERS
APPENDIX B - ANALYSTS
APPENDIX C - ASSOCIATIONS
APPENDIX D - MARKETING BLOGS
APPENDIX E - MARKETING TECHNOLOGY VENDORS
APPENDIX F - ONLINE RESOURCES
APPENDIX G - PERIODICALS
REFERENCES

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