Global Interactive Kisok Market Size, Trends and Growth Opportunity, By Component (Hardware,Software And Service), By End-User (Retail, BFSI, Food & Beverages, Healthcare, Government, Travel &Tourism and Others) By Type (Automated Teller Machine, Retail S

Global Interactive Kisok Market Size, Trends and Growth Opportunity, By Component (Hardware,

Software And Service), By End-User (Retail, BFSI, Food & Beverages, Healthcare, Government, Travel &

Tourism and Others) By Type (Automated Teller Machine, Retail Self-Checkout Kiosks, Self-Service

Kiosks, Vending Kiosks) By Region and Forecast Till 2027.

Global Interactive Kiosk Market

The Global Interactive Kiosk market was valued at US$ 19.6 billion in 2021 and it is expected to reach

at US$ 32.3 billion in 2027 at a CAGR of 9.2% during forecast period 2022-2027.

A self-service kiosk or computer terminal known as an interactive kiosk is used in the public sector to

enable users to interact with digital information and data through user-friendly interfaces. Retail

sales, payment services, navigational, information sharing, and tourism all employ interactive kiosks.

Since they make it simple for users to provide personal information, these kiosks are utilized in a

wide range of contexts, including the healthcare and travel industries.

Market Drivers

By minimizing operating costs and equipment requirements, interactive kiosks benefit service

providers in a variety of ways and optimise corporate costs overall. Customers can obtain a service

independently and without the intervention of direct service personnel due to self-service

technologies. By giving customers power over their purchase decisions, this elevates their level of

satisfaction. These major factors have led customers in urban areas to adopt self-service interactive

kiosks on a wide scale.

Market Restraint

If maintained or rules are not followed, interactive kiosks are vulnerable to theft and security issues.

To use the kiosk payments, a validated identity proof of the user is needed because there is a chance

that a third party could misuse the data. Due to the rise in cybercrimes, many people are reluctant

to use the kiosks for financial transactions or to provide their bank account credentials which act as a

restraining factor in this segment.

COVID-19 Impact on Interactive Kiosk Market

As a result of the outbreak, interactive kiosk vendors have had the opportunity to extend them

businesses and diversify their product lines, with a primary aim of minimizing client interaction while

yet providing for their needs and improving serviceability. By assisting customers without requiring

them to speak with coordinators or salespeople, self-service kiosks limit contact and maintain social

distance rules. The market won& be as negatively impacted by COVID-19 as other industries. A

moderate effect will be felt by the market.

Market Segmentation

The global interactive kiosk market segmented on the basis of component, end-user, and type. On

the basis of component it segmented into hardware, software and service. On the basis of type, it

segmented into automated teller machine, retail self-checkout kiosks, self-service kiosks, vending

kiosks. On the basis of end use retail, BFSI, food & beverages, healthcare, government, travel &

tourism and others.

Regional Analysis

The global interactive kiosk market segmented into five regions North America, Europe, Latin

America, Asia Pacific, Middle East and Africa. North America is one of the regions that are likely to

continue this trend in the years to come. Positive indications for firms include the growing market

demand. The industry participants are now focusing on bringing ideas into action to meet the

expectations of the tech-savvy clients. The market expansion in the Asia Pacific region is being

fuelled by the increasing popularity of kiosk offerings, a sizeable client base, and technological

advancements emerging in nations like China and India which witnessing a significant growth of this

region.

Key Players

Various key players are listed in this report such as KIOSK Information Systems, Olea Kiosks Inc.,

Frank Mayer and Associates, Inc., Source Technologies, NCR Corporation, Glory Limited, Diebold

Nixdorf, Embross, Meridian Kiosk, RedYREF Interactive Kiosks.

Market Taxonomy

By Component

• Hardware
• Software
• Service

• Retail
• BFSI
• Food & Beverages
• Healthcare
• Government
• Travel & Tourism
• Others

• Automated teller machine
• Retail self-checkout kiosks
• Self-service kiosks
• Vending kiosks

• North America
• Latin America
• Europe
• Asia Pacific
• Middle East & Africa