Global A2P Messaging Market Size, Trends, By Component (Platform, A2P Service), By Application: (Authentication Services, Customer Relationship Management (CRM) Services, Interactive Messaging Services, Promotional Campaigns, Pushed Content Services, Others), By Deployment Mode (On-Premise, Cloud), By Region (North America, Latin America, Europe, Asia Pacific, and Middle East & Africa): Growth Opportunity Analysis and Industry Forecast, 2023-2030.
Global A2P Messaging Market
The Global A2P Messaging Market was valued at USD 65.2 billion in 2022 and is expected to expand to USD 80.2 billion by 2030, at a CAGR of 1.82% during the forecast period 2023-2030.
A2P (Application-to-Person) messaging, also known as undertaking or business SMS, is a type of SMS messaging method where a text is sent from a software application that is run by an enterprise to a customer's device. A2P is a process of sending mobile messages from a business application to another mobile user, via mechanical process, for marketing & service reasons. These messages are often sent from a short code to take advantage of the efficiency & accendibility that it provides.
Market Drivers
The increase in the usage of short messaging services among enterprises as A2P messaging is low-cost and universal reach. This factor drives the global A2P messaging market. Additionally, a high emphasis on customer acquisition rate and engagement rate is anticipated to propel the growth of the market.
Furthermore, the growing adoption of A2P messaging in many branches of industry such as healthcare, BFSI, retail & e-commerce, is also contributing positively to the growth of the industry. A2P messaging has enabled the delivery of time-sensitive alerts, communication with customers, and authentication of active users & mechanisms.
Market Restraints
There is difficulty in maximizing the monetization of A2P messaging which restrains the growth of the global A2P messaging market.
Impact of COVID-19
The COVID-19 pandemic had severely impacted the supply chain and customer behavior & preference. The pandemic had affected service industries such as media & entertainment, BFSI, and hospitality. A slow shift from conventional business practices to online platform services resulted in the establishment of efficient telecom services and solutions for better customer engagement. Therefore, the telecom sector played an important role in supporting digital infrastructure. A2P services played an essential role in government communication applications during the pandemic
Market Segmentation
The global A2P messaging market is segmented into a component (platform, A2P service), application: (authentication services, customer relationship management (CRM) services, interactive messaging services, promotional campaigns, pushed content services, others), and deployment mode (on-premise, cloud.
Regional Analysis
The global A2P messaging market is segmented into five regions such as North America, Latin America, Europe, Asia Pacific, and Middle East & Africa.
The Asia Pacific region dominated the A2P messaging market in the year 2022, with the highest market share. The growth is attributable to the growing penetration of smartphones, the rising proliferation of Internet services, and the number of Internet subscribers in the region.
India & China have an extensive and distributed consumer base driving the demand and creating new opportunities for the A2P industry in the region.
Key Players
Various key players are discussed in the global A2P messaging market report including; TWILIO INC., Dialogue Communications, Infobip Ltd., Sinch, Proximus, Tata Communications, AT&T, China Mobile Limited, Orange, Genesys, and Others.
Market Taxonomy
By Component
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