BPO Business Analytics Market: Global Market Size, Forecast, Insights, and Competitive Landscape
The global BPO business analytics market is expected to grow at a CAGR of around 14.2% during 2025-2034. This report on global BPO business analytics market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the global BPO business analytics market by segmenting the market based on offering, deployment type, application, vertical, and region. Also, detailed profiles of companies operating in BPO business analytics market are provided in this report. We believe that this report will aid the professionals and industry stakeholders in making informed decision.
Market Drivers
• Burgeoning Adoption of Business Analytics
• Escalating Number of Business Start-ups
• Growing Traction of Cloud-based BPO Services
Market Challenges
• Rising Threat from Open-source Software
• Technological Challenges
Historical & Forecast Period
Base Year: 2024
Historical Period: 2020-2024
Forecast Period: 2025-2034
Market by Offering
• Software
• Services
Market by Deployment Type
• Cloud-based
• On-Premises
Market by Application
• Finance & Accounting
• Human Resources
• Knowledge Process Outsourcing
• Procurement & Supply Chain
• Customer Services
• Others
Market by Vertical
• Finance & Accounting
• Human Resources
• Knowledge Process Outsourcing
• Procurement & Supply Chain
• Customer Services
• Others
Market by Region
• Europe
Germany
United Kingdom
France
Italy
Spain
Russia
Netherlands
Rest of Europe
• North America
United States
Canada
• Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Rest of Asia Pacific
• Latin America
Mexico
Brazil
Argentina
Rest of Latin America
• Middle East & Africa
Saudi Arabia
Turkey
Iran
Rest of Middle East & Africa
- 1. Preface
- 1.1 Objective
- 1.2 Target Audience & Key Offerings
- 1.3 Report’s Scope
- 1.4 Research Methodology
- 1.4.1 Phase I
- 1.4.2 Phase II
- 1.4.3 Phase III
- 1.5 Assumptions
- 2. Key Insights
- 3. Global BPO Business Analytics Market
- 3.1. Introduction
- 3.2. Market Drivers
- 3.3. Market Challenges
- 4. Global BPO Business Analytics Market Analysis
- 4.1. Market Portraiture
- 4.2. Market Size
- 4.3. Market Forecast
- 4.4. Impact of COVID-19
- 5. Global BPO Business Analytics Market by Offering
- 5.1. Introduction
- 5.2. Software
- 5.3. Services
- 6. Global BPO Business Analytics Market by Deployment Type
- 6.1. Introduction
- 6.2. Cloud-based
- 6.3. On-Premises
- 7. Global BPO Business Analytics Market by Application
- 7.1. Introduction
- 7.2. Finance and Accounting
- 7.3. Human Resources
- 7.4. Knowledge Process Outsourcing
- 7.5. Procurement and Supply Chain
- 7.6. Customer Services
- 7.7. Others
- 8. Global BPO Business Analytics Market by Vertical
- 8.1. Introduction
- 8.2. BFSI
- 8.3. IT and Telecommunication
- 8.4. Healthcare
- 8.5. Manufacturing
- 8.6. Retail
- 8.7. Transportation and Logistics
- 8.8. Others
- 9. Global BPO Business Analytics Market by Region
- 9.1 Introduction
- 9.2 Europe
- 9.2.1 Germany
- 9.2.2 United Kingdom
- 9.2.3 France
- 9.2.4 Italy
- 9.2.5 Spain
- 9.2.6 Russia
- 9.2.7 Netherlands
- 9.2.8 Rest of the Europe
- 9.3 North America
- 9.3.1 United States
- 9.3.2 Canada
- 9.4 Asia Pacific
- 9.4.1 China
- 9.4.2 Japan
- 9.4.3 India
- 9.4.4 South Korea
- 9.4.5 Australia
- 9.4.6 Indonesia
- 9.4.7 Rest of the Asia Pacific
- 9.5 Latin America
- 9.5.1 Mexico
- 9.5.2 Brazil
- 9.5.3 Argentina
- 9.5.4 Rest of Latin America
- 9.6 Middle East & Africa
- 9.6.1 Saudi Arabia
- 9.6.2 Turkey
- 9.6.3 Iran
- 9.6.4 Rest of Middle East & Africa
- 10. SWOT Analysis
- 11. Porter’s Five Forces
- 12. Market Value Chain Analysis
- 13. Competitive Landscape
- 13.1 Competitive Scenario
- 13.2 Company Profiles
- 13.2.1 Accenture PLC
- 13.2.2 Capgemini SE
- 13.2.3 Cognizant Technology Solutions
- 13.2.4 Exlservice Holdings Inc.
- 13.2.5 Genpact Limited
- 13.2.6 International Business Machines Corporation
- 13.2.7 Infosys Limited
- 13.2.8 Mu Sigma Inc.
- 13.2.9 NTT DATA Corporation (Nippon Telegraph and Telephone)
- 13.2.10 TATA Consultancy Services Limited (Tata Sons Private Limited)
- 13.2.11 Tech Mahindra Limited (Mahindra Group)
- 13.2.12 Wipro Limited
- 13.2.13 WNS Global Services
- List of Figures
- Figure 1: Global BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 2: Global BPO Business Analytics Market by Offering, 2024
- Figure 3: Global BPO Business Analytics Market by Deployment Type, 2024
- Figure 4: Global BPO Business Analytics Market by Application, 2024
- Figure 5: Global BPO Business Analytics Market by Vertical, 2024
- Figure 6: Global BPO Business Analytics Market by Region, 2024
- Figure 7: Global BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 8: Global BPO Business Analytics Market by Offering (in %), 2024 & 2034
- Figure 9: Global Software BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 10: Global Software BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 11: Global Services BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 12: Global Services BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 13: Global BPO Business Analytics Market by Deployment Type (in %), 2024 & 2034
- Figure 14: Global Cloud-Based BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 15: Global Cloud-Based BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 16: Global On-Premises BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 17: Global On-Premises BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 18: Global BPO Business Analytics Market by Application (in %), 2024 & 2034
- Figure 19: Global Finance & Accounting BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 20: Global Finance & Accounting BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 21: Global Human Resources BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 22: Global Human Resources BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 23: Global Knowledge Process Outsourcing BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 24: Global Knowledge Process Outsourcing BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 25: Global Procurement & Supply Chain BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 26: Global Procurement & Supply Chain BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 27: Global Customer Services BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 28: Global Customer Services BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 29: Global Others BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 30: Global Others BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 31: Global BPO Business Analytics Market by Vertical (in %), 2024 & 2034
- Figure 32: Global BFSI BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 33: Global BFSI BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 34: Global IT and Telecommunication BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 35: Global IT and Telecommunication BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 36: Global Healthcare BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 37: Global Healthcare BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 38: Global Manufacturing BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 39: Global Manufacturing BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 40: Global Retail BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 41: Global Retail BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 42: Global Transportation and Logistics BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 43: Global Transportation and Logistics BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 44: Global Others BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 45: Global Others BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 46: Global BPO Business Analytics Market by Region (in %), 2024 & 2034
- Figure 47: Europe BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 48: Europe BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 49: Europe BPO Business Analytics Market by Country (in %), 2024 & 2034
- Figure 50: Germany BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 51: United Kingdom BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 52: France BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 53: Italy BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 54: Spain BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 55: Russia BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 56: Netherlands BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 57: North America BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 58: North America BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 59: North America BPO Business Analytics Market by Country (in %), 2024 & 2034
- Figure 60: United States BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 61: Canada BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 62: Asia Pacific BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 63: Asia Pacific BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 64: Asia Pacific BPO Business Analytics Market by Country (in %), 2024 & 2034
- Figure 65: China BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 66: Japan BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 67: India BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 68: South Korea BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 69: Australia BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 70: Indonesia BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 71: Latin America BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 72: Latin America BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 73: Latin America BPO Business Analytics Market by Country (in %), 2024 & 2034
- Figure 74: Mexico BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 75: Brazil BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 76: Argentina BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 77: Middle East & Africa BPO Business Analytics Market (in US$ Million), 2020-2024
- Figure 78: Middle East & Africa BPO Business Analytics Market (in US$ Million), 2025-2034
- Figure 79: Middle East & Africa BPO Business Analytics Market by Country (in %), 2024 & 2034
- Figure 80: Saudi Arabia BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 81: Turkey BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 82: Iran BPO Business Analytics Market (in US$ Million), 2020-2034
- Figure 83: Market Value Chain
- List of Tables
- Table 1: Global BPO Business Analytics Market Portraiture
- Table 2: Global BPO Business Analytics Market by Offering (in US$ Million), 2024 & 2034
- Table 3: Global BPO Business Analytics Market by Deployment Type (in US$ Million), 2024 & 2034
- Table 4: Global BPO Business Analytics Market by Application (in US$ Million), 2024 & 2034
- Table 5: Global BPO Business Analytics Market by Vertical (in US$ Million), 2024 & 2034
- Table 6: Global BPO Business Analytics Market by Region (in US$ Million), 2024 & 2034
- Table 7: Europe BPO Business Analytics Market by Country (in US$ Million), 2024 & 2034
- Table 8: North America BPO Business Analytics Market by Country (in US$ Million), 2024 & 2034
- Table 9: Asia Pacific BPO Business Analytics Market by Country (in US$ Million), 2024 & 2034
- Table 10: Latin America BPO Business Analytics Market by Country (in US$ Million), 2024 & 2034
- Table 11: Middle East & Africa BPO Business Analytics Market by Country (in US$ Million), 2024 & 2034
- Table 12: List of Key Players
Research Assistance
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