BPO Business Analytics Market: Global Market Size, Forecast, Insights, and Competitive Landscape

BPO Business Analytics Market: Global Market Size, Forecast, Insights, and Competitive Landscape


The global BPO business analytics market is expected to grow at a CAGR of around 15.0% during 2024-2033. This report on global BPO business analytics market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the global BPO business analytics market by segmenting the market based on offering, deployment type, application, vertical, and region. Also, detailed profiles of companies operating in BPO business analytics market are provided in this report. We believe that this report will aid the professionals and industry stakeholders in making informed decision.

Market Drivers

• Burgeoning Adoption of Business Analytics
• Escalating Number of Business Start-ups
• Growing Traction of Cloud-based BPO Services

Market Challenges

• Rising Threat from Open-source Software
• Technological Challenges

Historical & Forecast Period

Base Year: 2023
Historical Period: 2019-2023
Forecast Period: 2024-2033

Market by Offering

• Software
• Services

Market by Deployment Type

• Cloud-based
• On-Premises

Market by Application

• Finance & Accounting
• Human Resources
• Knowledge Process Outsourcing
• Procurement & Supply Chain
• Customer Services
• Others

Market by Vertical

• Finance & Accounting
• Human Resources
• Knowledge Process Outsourcing
• Procurement & Supply Chain
• Customer Services
• Others

Market by Region

• Europe
Germany
United Kingdom
France
Italy
Spain
Russia
Netherlands
Rest of Europe
• North America
United States
Canada
• Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Rest of Asia Pacific
• Latin America
Mexico
Brazil
Argentina
Rest of Latin America
• Middle East & Africa
Saudi Arabia
Turkey
Iran
Rest of Middle East & Africa


1. Preface
1.1 Objective
1.2 Target Audience & Key Offerings
1.3 Report’s Scope
1.4 Research Methodology
1.4.1 Phase I
1.4.2 Phase II
1.4.3 Phase III
1.5 Assumptions
2. Key Insights
3. Global BPO Business Analytics Market
3.1. Introduction
3.2. Market Drivers
3.3. Market Challenges
4. Global BPO Business Analytics Market Analysis
4.1. Market Portraiture
4.2. Market Size
4.3. Market Forecast
4.4. Impact of COVID-19
5. Global BPO Business Analytics Market by Offering
5.1. Introduction
5.2. Software
5.3. Services
6. Global BPO Business Analytics Market by Deployment Type
6.1. Introduction
6.2. Cloud-based
6.3. On-Premises
7. Global BPO Business Analytics Market by Application
7.1. Introduction
7.2. Finance and Accounting
7.3. Human Resources
7.4. Knowledge Process Outsourcing
7.5. Procurement and Supply Chain
7.6. Customer Services
7.7. Others
8. Global BPO Business Analytics Market by Vertical
8.1. Introduction
8.2. BFSI
8.3. IT and Telecommunication
8.4. Healthcare
8.5. Manufacturing
8.6. Retail
8.7. Transportation and Logistics
8.8. Others
9. Global BPO Business Analytics Market by Region
9.1 Introduction
9.2 Europe
9.2.1 Germany
9.2.2 United Kingdom
9.2.3 France
9.2.4 Italy
9.2.5 Spain
9.2.6 Russia
9.2.7 Netherlands
9.2.8 Rest of the Europe
9.3 North America
9.3.1 United States
9.3.2 Canada
9.4 Asia Pacific
9.4.1 China
9.4.2 Japan
9.4.3 India
9.4.4 South Korea
9.4.5 Australia
9.4.6 Indonesia
9.4.7 Rest of the Asia Pacific
9.5 Latin America
9.5.1 Mexico
9.5.2 Brazil
9.5.3 Argentina
9.5.4 Rest of Latin America
9.6 Middle East & Africa
9.6.1 Saudi Arabia
9.6.2 Turkey
9.6.3 Iran
9.6.4 Rest of Middle East & Africa
10. SWOT Analysis
11. Porter’s Five Forces
12. Market Value Chain Analysis
13. Competitive Landscape
13.1 Competitive Scenario
13.2 Company Profiles
13.2.1 Accenture PLC
13.2.2 Capgemini SE
13.2.3 Cognizant Technology Solutions
13.2.4 Exlservice Holdings Inc.
13.2.5 Genpact Limited
13.2.6 International Business Machines Corporation
13.2.7 Infosys Limited
13.2.8 Mu Sigma Inc.
13.2.9 NTT DATA Corporation (Nippon Telegraph and Telephone)
13.2.10 TATA Consultancy Services Limited (Tata Sons Private Limited)
13.2.11 Tech Mahindra Limited (Mahindra Group)
13.2.12 Wipro Limited
13.2.13 WNS Global Services
List of Figures
Figure 1: Global BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 2: Global BPO Business Analytics Market by Offering, 2023
Figure 3: Global BPO Business Analytics Market by Deployment Type, 2023
Figure 4: Global BPO Business Analytics Market by Application, 2023
Figure 5: Global BPO Business Analytics Market by Vertical, 2023
Figure 6: Global BPO Business Analytics Market by Region, 2023
Figure 7: Global BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 8: Global BPO Business Analytics Market by Offering (in %), 2023 & 2033
Figure 9: Global Software BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 10: Global Software BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 11: Global Services BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 12: Global Services BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 13: Global BPO Business Analytics Market by Deployment Type (in %), 2023 & 2033
Figure 14: Global Cloud-Based BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 15: Global Cloud-Based BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 16: Global On-Premises BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 17: Global On-Premises BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 18: Global BPO Business Analytics Market by Application (in %), 2023 & 2033
Figure 19: Global Finance & Accounting BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 20: Global Finance & Accounting BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 21: Global Human Resources BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 22: Global Human Resources BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 23: Global Knowledge Process Outsourcing BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 24: Global Knowledge Process Outsourcing BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 25: Global Procurement & Supply Chain BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 26: Global Procurement & Supply Chain BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 27: Global Customer Services BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 28: Global Customer Services BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 29: Global Others BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 30: Global Others BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 31: Global BPO Business Analytics Market by Vertical (in %), 2023 & 2033
Figure 32: Global BFSI BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 33: Global BFSI BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 34: Global IT and Telecommunication BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 35: Global IT and Telecommunication BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 36: Global Healthcare BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 37: Global Healthcare BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 38: Global Manufacturing BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 39: Global Manufacturing BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 40: Global Retail BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 41: Global Retail BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 42: Global Transportation and Logistics BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 43: Global Transportation and Logistics BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 44: Global Others BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 45: Global Others BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 46: Global BPO Business Analytics Market by Region (in %), 2023 & 2033
Figure 47: Europe BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 48: Europe BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 49: Europe BPO Business Analytics Market by Country (in %), 2023 & 2033
Figure 50: Germany BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 51: United Kingdom BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 52: France BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 53: Italy BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 54: Spain BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 55: Russia BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 56: Netherlands BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 57: North America BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 58: North America BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 59: North America BPO Business Analytics Market by Country (in %), 2023 & 2033
Figure 60: United States BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 61: Canada BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 62: Asia Pacific BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 63: Asia Pacific BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 64: Asia Pacific BPO Business Analytics Market by Country (in %), 2023 & 2033
Figure 65: China BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 66: Japan BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 67: India BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 68: South Korea BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 69: Australia BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 70: Indonesia BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 71: Latin America BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 72: Latin America BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 73: Latin America BPO Business Analytics Market by Country (in %), 2023 & 2033
Figure 74: Mexico BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 75: Brazil BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 76: Argentina BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 77: Middle East & Africa BPO Business Analytics Market (in US$ Million), 2019-2023
Figure 78: Middle East & Africa BPO Business Analytics Market (in US$ Million), 2024-2033
Figure 79: Middle East & Africa BPO Business Analytics Market by Country (in %), 2023 & 2033
Figure 80: Saudi Arabia BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 81: Turkey BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 82: Iran BPO Business Analytics Market (in US$ Million), 2019-2033
Figure 83: Market Value Chain
List of Tables
Table 1: Global BPO Business Analytics Market Portraiture
Table 2: Global BPO Business Analytics Market by Offering (in US$ Million), 2023 & 2033
Table 3: Global BPO Business Analytics Market by Deployment Type (in US$ Million), 2023 & 2033
Table 4: Global BPO Business Analytics Market by Application (in US$ Million), 2023 & 2033
Table 5: Global BPO Business Analytics Market by Vertical (in US$ Million), 2023 & 2033
Table 6: Global BPO Business Analytics Market by Region (in US$ Million), 2023 & 2033
Table 7: Europe BPO Business Analytics Market by Country (in US$ Million), 2023 & 2033
Table 8: North America BPO Business Analytics Market by Country (in US$ Million), 2023 & 2033
Table 9: Asia Pacific BPO Business Analytics Market by Country (in US$ Million), 2023 & 2033
Table 10: Latin America BPO Business Analytics Market by Country (in US$ Million), 2023 & 2033
Table 11: Middle East & Africa BPO Business Analytics Market by Country (in US$ Million), 2023 & 2033
Table 12: List of Key Players

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