Asia Pacific BPO Services Market: Market Size, Forecast, Insights, Segmentation, and Competitive Landscape with Impact of COVID-19 & Russia-Ukraine War
The Asia Pacific BPO services market is expected to grow at a CAGR of around 9.0% during 2025-2034. This report on Asia Pacific BPO services market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the Asia Pacific BPO services market by segmenting the market based on service type, deployment, organization size, end-use industry and country. Also, detailed profiles of companies operating in the BPO services market are provided in this report. We believe that this report will aid the professionals and industry stakeholders in making informed decision.
Market Drivers
• Technological Advancement
• Increasing Need for Business Agility
Market Challenges
• Data Privacy and Integrity
• Stringent Government Regulations
Historical & Forecast Period
Base Year: 2024
Historical Period: 2020-2024
Forecast Period: 2025-2034
Market by Service Type
• Finance & Accounting
• Human Resource
• KPO
• Procurement & Supply Chain
• Customer Services
• Others
Market by Deployment
• Cloud
• On-Premises
Market by Organization Size
• Small and Medium Enterprise
• Large Enterprise
Market by End-Use Industry
• BFSI
• Healthcare
• Manufacturing
• IT & Telecommunication
• Retail
• Others
Market by Country
• China
• Japan
• India
• South Korea
• Australia
• Indonesia
• Vietnam
• Philippines
• Rest of Asia Pacific
- 1. Preface
- 1.1 Objective
- 1.2 Target Audience & Key Offerings
- 1.3 Report’s Scope
- 1.4 Research Methodology
- 1.4.1 Phase I
- 1.4.2 Phase II
- 1.4.3 Phase III
- 1.5 Assumptions
- 2. Key Insights
- 3. Asia Pacific BPO Services Market
- 3.1. Introduction
- 3.2. Market Drivers
- 3.3. Market Challenges
- 4. Asia Pacific BPO Services Market Analysis
- 4.1. Market Portraiture
- 4.2. Market Size
- 4.3. Market Forecast
- 4.4. Impact of COVID-19
- 4.5. Impact of Russia-Ukraine War
- 5. Asia Pacific BPO Services Market by Service Type
- 5.1. Introduction
- 5.2. Finance & Accounting
- 5.3. Human Resource
- 5.4. KPO
- 5.5. Procurement & Supply Chain
- 5.6. Customer Services
- 5.7. Others
- 6. Asia Pacific BPO Services Market by Deployment
- 6.1 Introduction
- 6.2 Cloud
- 6.3 On-Premises
- 7. Asia Pacific BPO Services Market by Organization Size
- 7.1 Introduction
- 7.2 Small and Medium Enterprise
- 7.3 Large Enterprise
- 8. Asia Pacific BPO Services Market by End-Use Industry
- 8.1 Introduction
- 8.2 BFSI
- 8.3 Healthcare
- 8.4 Manufacturing
- 8.5 IT & Telecommunication
- 8.6 Retail
- 8.7 Others
- 9. Asia Pacific BPO Services Market by Country
- 9.1 Introduction
- 9.2 China
- 9.3 Japan
- 9.4 India
- 9.5 South Korea
- 9.7 Australia
- 9.7 Indonesia
- 9.8 Vietnam
- 9.9 Philippines
- 9.10 Rest of the Asia Pacific
- 10. SWOT Analysis
- 11. Porter’s Five Forces
- 12. Market Value Chain Analysis
- 13. Competitive Landscape
- 13.1. Competitive Scenario
- 13.2. Company Profiles
- 13.2.1. Accenture
- 13.2.2. Aegis Limited
- 13.2.3. Capgemini
- 13.2.4. CBRE Group, Inc.
- 13.2.5. Genpact
- 13.2.6. HCL Technologies Limited
- 13.2.7. IBM Corporation
- 13.2.8. Infosys Limited
- 13.2.9. Tata Consultancy Services Limited
- 13.2.10. Wipro Limited
- List of Figures
- Figure 1: Asia Pacific BPO Services Market (in US$ Million), 2020-2024
- Figure 2: Asia Pacific BPO Services Market by Service Type, 2024
- Figure 3: Asia Pacific BPO Services Market by Deployment, 2024
- Figure 4: Asia Pacific BPO Services Market by Organization Size, 2024
- Figure 5: Asia Pacific BPO Services Market by End-Use Industry, 2024
- Figure 6: Asia Pacific BPO Services Market by Country, 2024
- Figure 7: Asia Pacific BPO Services Market (in US$ Million), 2025-2034
- Figure 8: Asia Pacific BPO Services Market by Service Type (in %), 2024 & 2034
- Figure 9: Asia Pacific Finance & Accounting BPO Services Market (in US$ Million), 2020-2024
- Figure 10: Asia Pacific Finance & Accounting BPO Services Market (in US$ Million), 2025-2034
- Figure 11: Asia Pacific Human Resource BPO Services Market (in US$ Million), 2020-2024
- Figure 12: Asia Pacific Human Resource BPO Services Market (in US$ Million), 2025-2034
- Figure 13: Asia Pacific KPO BPO Services Market (in US$ Million), 2020-2024
- Figure 14: Asia Pacific KPO BPO Services Market (in US$ Million), 2025-2034
- Figure 15: Asia Pacific Procurement & Supply Chain BPO Services Market (in US$ Million), 2020-2024
- Figure 16: Asia Pacific Procurement & Supply Chain BPO Services Market (in US$ Million), 2025-2034
- Figure 17: Asia Pacific Customer Services BPO Services Market (in US$ Million), 2020-2024
- Figure 18: Asia Pacific Customer Services BPO Services Market (in US$ Million), 2025-2034
- Figure 19: Asia Pacific Other Service Types BPO Services Market (in US$ Million), 2020-2024
- Figure 20: Asia Pacific Other Service Types BPO Services Market (in US$ Million), 2025-2034
- Figure 21: Asia Pacific BPO Services Market by Deployment (in %), 2024 & 2034
- Figure 22: Asia Pacific Cloud BPO Services Market (in US$ Million), 2020-2024
- Figure 23: Asia Pacific Cloud BPO Services Market (in US$ Million), 2025-2034
- Figure 24: Asia Pacific On-Premises BPO Services Market (in US$ Million), 2020-2024
- Figure 25: Asia Pacific On-Premises BPO Services Market (in US$ Million), 2025-2034
- Figure 26: Asia Pacific BPO Services Market by Organization Size (in %), 2024 & 2034
- Figure 27: Asia Pacific Small and Medium Enterprise BPO Services Market (in US$ Million), 2020-2024
- Figure 28: Asia Pacific Small and Medium Enterprise BPO Services Market (in US$ Million), 2025-2034
- Figure 29: Asia Pacific Large Enterprise BPO Services Market (in US$ Million), 2020-2024
- Figure 30: Asia Pacific Large Enterprise BPO Services Market (in US$ Million), 2025-2034
- Figure 31: Asia Pacific BPO Services Market by End-Use Industry (in %), 2024 & 2034
- Figure 32: Asia Pacific BFSI BPO Services Market (in US$ Million), 2020-2024
- Figure 33: Asia Pacific BFSI BPO Services Market (in US$ Million), 2025-2034
- Figure 34: Asia Pacific Healthcare BPO Services Market (in US$ Million), 2020-2024
- Figure 35: Asia Pacific Healthcare BPO Services Market (in US$ Million), 2025-2034
- Figure 36: Asia Pacific Manufacturing BPO Services Market (in US$ Million), 2020-2024
- Figure 37: Asia Pacific Manufacturing BPO Services Market (in US$ Million), 2025-2034
- Figure 38: Asia Pacific IT & Telecommunication BPO Services Market (in US$ Million), 2020-2024
- Figure 39: Asia Pacific IT & Telecommunication BPO Services Market (in US$ Million), 2025-2034
- Figure 40: Asia Pacific Retail BPO Services Market (in US$ Million), 2020-2024
- Figure 41: Asia Pacific Retail BPO Services Market (in US$ Million), 2025-2034
- Figure 42: Asia Pacific Other End-Use Industries BPO Services Market (in US$ Million), 2020-2024
- Figure 43: Asia Pacific Other End-Use Industries BPO Services Market (in US$ Million), 2025-2034
- Figure 44: Asia Pacific BPO Services Market by Country (in %), 2024 & 2034
- Figure 45: China BPO Services Market (in US$ Million), 2020-2024
- Figure 46: China BPO Services Market (in US$ Million), 2025-2034
- Figure 47: Japan BPO Services Market (in US$ Million), 2020-2024
- Figure 48: Japan BPO Services Market (in US$ Million), 2025-2034
- Figure 49: India BPO Services Market (in US$ Million), 2020-2024
- Figure 50: India BPO Services Market (in US$ Million), 2025-2034
- Figure 51: South Korea BPO Services Market (in US$ Million), 2020-2024
- Figure 52: South Korea BPO Services Market (in US$ Million), 2025-2034
- Figure 53: Australia BPO Services Market (in US$ Million), 2020-2024
- Figure 54: Australia BPO Services Market (in US$ Million), 2025-2034
- Figure 55: Indonesia BPO Services Market (in US$ Million), 2020-2024
- Figure 56: Indonesia BPO Services Market (in US$ Million), 2025-2034
- Figure 57: Vietnam BPO Services Market (in US$ Million), 2020-2024
- Figure 58: Vietnam BPO Services Market (in US$ Million), 2025-2034
- Figure 59: Philippines BPO Services Market (in US$ Million), 2020-2024
- Figure 60: Philippines BPO Services Market (in US$ Million), 2025-2034
- Figure 61: Other Countries Pacific BPO Services Market (in US$ Million), 2020-2024
- Figure 62: Other Countries BPO Services Market (in US$ Million), 2025-2034
- Figure 63: Market Value Chain
- List of Tables
- Table 1: Asia Pacific BPO Services Market Portraiture
- Table 2: Asia Pacific BPO Services Market by Service Type (in US$ Million), 2024 & 2034
- Table 3: Asia Pacific BPO Services Market by Deployment (in US$ Million), 2024 & 2034
- Table 4: Asia Pacific BPO Services Market by Organization Size (in US$ Million), 2024 & 2034
- Table 5: Asia Pacific BPO Services Market by End-Use Industry (in US$ Million), 2024 & 2034
- Table 6: Asia Pacific BPO Services Market by Country (in US$ Million), 2024 & 2034
- Table 7: List of Key Players
Research Assistance
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