Survey of US Higher Education Faculty 2023, Use of Zoom, Teams, WebEx and Other Conferencing Applications

Survey of US Higher Education Faculty 2023, Use of Zoom, Teams, WebEx and Other Conferencing Applications


The mean number of times Zoom was used in the past month for the entire sample was 16.06, with a median of 8.00. When broken out by enrollment, the mean number of times Zoom was used in the past month was lowest for colleges with less than 3,000 students (12.40) and highest for colleges with 10,000 to 22,000 students (19.15).

When broken out by type of college, the mean number of times Zoom was used in the past month was highest for Level 1 or Level 2 Research Universities (22.68) and lowest for Community Colleges (8.65).

When broken out by political views, the mean number of times Zoom was used in the past month was highest for those left of liberal (20.36) and lowest for conservatives (8.67).


This study looks at who and how often faculty use Zoom, Teams, WebEx. Google Meet and other communications technologies.  The study is designed to help answer questions such as:  how much interaction between faculty members now takes place online rather than in person?  How important are the use of communications technologies in the classroom post pandemic?  How often are such technologies, and which ones, used in interfacing with students in critical non-classroom settings such as meeting with faculty during office hours or career or college advisory functions?  The report gives specific data on the incidence and frequency of monthly use for each program and enables readers to track the type of faculty who are using each program. Discover the age, academic field and type of educational institution of the most likely WebEx user in higher education vs. the same data for Zoom, Teams or Google Meet.

Table 1.1.1 Do you use any of the following applications in your professional life? Zoom 40
Table 1.1.2 Do you use any of the following applications in your professional life? Zoom Broken out by enrollment
Table 1.1.3 Do you use any of the following applications in your professional life? Zoom Broken out by Carnegie Class or type of college
Table 1.1.4 Do you use any of the following applications in your professional life? Zoom Broken out by public or private college
Table 1.1.5 Do you use any of the following applications in your professional life? Zoom Broken out by age of respondent

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