Citizen Services AI Market Share, Size, Trends, Industry Analysis Report, By Technology; By Component; By Organization Size; By Deployment Mode; By Verticals; By Region; Segment Forecast, 2023 - 2032
The global citizen services ai market size is expected to reach USD 237.39 billion by 2032, according to a new study by Polaris Market Research. The report “Citizen Services AI Market Share, Size, Trends, Industry Analysis Report, By Technology; By Component; By Organization Size; By Deployment Mode; By Verticals; By Region; Segment Forecast, 2023 - 2032” gives a detailed insight into current market dynamics and provides analysis on future market growth.
Improvising citizen services, growing demand for digital transformation especially in the government sector, and increasing cost of automation of manual processes to eliminate pressure along with the reduction in the administrative burdens, & resolve the allocation related issues are major factors driving the growth of the global market in the coming years.
Additionally, using algorithms & ML techniques to enormous data amounts for identifying behaviors and introducing new features and product launches by key companies is opening new growth opportunities.
For instance, in September 2022, Amazon Web Services announced that the government of Telangana will be working with Amazon Web Services to boost its cloud adoption framework for transforming the speed, scale, efficiency, and quality of citizen service delivery for around 40 million residents.
Artificial intelligence has the perfect potential to transform the way that government organizations deliver and operate services to their citizens. Through automating mundane tasks, AI could help to improve efficiency & effectiveness, which is anticipated to generate huge demand and boost the adoption globally.
Citizen Services AI Market Report Highlights
Machine learning technology segment accounted highest market share in 2022, which is mainly driven by its numerous advantages and ability to perform tasks very quickly and reliably
Solution segment dominated the global market in 2022 due to growing adoption of advanced solutions across both large and small organizations
SMEs segment is expected to grow at the fastest CAGR during the forecast period due to higher integration of AI services because of the operational efficiency and enhanced infrastructure
On-premises segment held the largest market revenue share in 2021, on account of a rapid surge in the deployment of on-premises citizen services
Healthcare segment is anticipated to account for a healthy market share over the study period due to an extensive rise in the number of patients opting for innovative hospitality solutions
North America led the global market with a significant market share owing to the presence of large digital infrastructure and high consumer awareness regarding the benefits of utilizing AIs
The global key market players include Microsoft Corporation, IBM Corporation, Automation Anywhere, Alibaba Group Holding Limited, and Tencent Holdings
Polaris Market Research has segmented the citizen services AI market report based on technology, component, organization size, deployment mode, verticals, and region:
Citizen Services AI, Technology Outlook (Revenue - USD Billion, 2019 - 2032)
Machine Learning
Natural Language Processing
Image Processing
Face Recognition
Others
Citizen Services AI, Component Outlook (Revenue - USD Billion, 2019 - 2032)
Solution
Services
Citizen Services AI, Organization Size Outlook (Revenue - USD Billion, 2019 - 2032)
Large Enterprises
SMEs
Citizen Services AI, Deployment Mode Outlook (Revenue - USD Billion, 2019 - 2032)
On-premises
Cloud
Citizen Services AI, Verticals Outlook (Revenue - USD Billion, 2019 - 2032)
Transportation
Healthcare
Government and Public Sector
Energy & Utility
Agriculture
Education and Training
Others
Citizen Services AI, Regional Outlook (Revenue - USD Billion, 2019 - 2032)
North America
U.S.
Canada
Europe
Germany
UK
France
Italy
Spain
Russia
Netherlands
Asia Pacific
China
India
Japan
South Korea
Indonesia
Malaysia
Latin America
Argentina
Brazil
Mexico
Middle East & Africa
UAE
Saudi Arabia
Israel
South Africa