Zambia - Telecoms, Mobile and Broadband - Statistics and Analyses

Zambia - Telecoms, Mobile and Broadband - Statistics and Analyses

Tanzanian telcos expand m-money services

Competition among Tanzania’s network operators has encouraged them to improve and extend the capabilities of their m-money and m-payment services in recent years. In common with many other markets in the region, the poor delivery of conventional bank services has spurred the use of the mobile banking platform.

This has also improved revenue growth for the MNOs. Recently, Airtel Tanzania partnered with I&M Bank to provide a mobile wallet overdraft service, enabling subscribers to make payments even if they have insufficient funds in their digital wallets. The lack of funds had previously been a major brake on the use of m-payment services.

Tigo Pesa some years ago received the coveted GSMA Mobile Money Certification, a testimony to the resilience of the company’s systems.

For its part, Halotel Tanzania has launched its HaloPesa m-banking service. The company aims to sign up an additional three million subscribers by 2023, bringing its subscriber base to at least ten million. The company’s focus will remain in rural areas, where a large proportion of the population lives but where coverage by its competitors is poor, and also where conventional banking services are weakest.


1 Key statistics
2 Regional Africa Market Comparison
2.1 Market characteristics
2.2 Market Leaders
2.3 Market Challengers
2.4 Market Emergents
2.5 TMI vs GDP
2.6 Mobile and mobile broadband penetration
2.7 Fixed versus mobile broadband penetration
3 Country overview
4 Telecommunications market
4.1 Market analysis
5 Regulatory environment
5.1 Regulatory authority
5.2 Fixed-line developments
5.3 Mobile network developments
6 Mobile market
6.1 Market analysis
6.2 Mobile statistics
6.3 Mobile data
6.4 Mobile broadband
6.5 Mobile infrastructure
6.6 Major mobile operators
6.7 Mobile content and applications
7 Fixed-line broadband market
7.1 Introduction and statistical overview
7.2 Fixed-line broadband technologies
8 Fixed network operators
8.1 Zamtel
9 Telecommunications infrastructure
9.1 ZESCO
9.2 Liquid Intelligent Technologies (LIT)
9.3 National backbone networks
9.4 Data centres
9.5 International infrastructure
10 Digital economy
10.1 E-health
10.2 E-learning
10.3 E-government
10.4 E-banking
11 Appendix Historic data
12 Glossary of abbreviations
13 Related reports
Table 1 Top Level Country Statistics and Telco Authorities - Zambia 2022 (e)
Table 2 Voice interconnection rates for operators (ZMW / minute) 2013 2021
Table 3 SMS interconnection rates for operators (ZMW per message) 2013 2021
Table 4 Change in annualised mobile ARPU 2012 2021
Table 5 Growth in the number of registered SIM cards 2012 2021
Table 6 Growth in the number of active mobile subscribers and penetration 2012 2027
Table 7 Development of mobile market revenue and capex (ZMW million) 2012 2021
Table 8 Development of SMS and MMS traffic 2012 2021
Table 9 Growth in the number of active mobile broadband subscribers and penetration 2012 2027
Table 10 Change in the number of mobile sites by platform 2016 2021
Table 11 Development of mobile geographic coverage by operator 2012 2021
Table 12 Development of Airtel Zambia's financial data (ZMW million) 2012 2021
Table 13 Growth in the number of Airtel Zambia's mobile subscribers 2014 2021
Table 14 Development of MTN Zambia's financial data (ZAR million) 2012 2022
Table 15 Development of MTN Zambia's financial data (ZMW million) 2016 2021
Table 16 Change in MTN Zambia's mobile service revenue (ZAR million) 2018 2021
Table 17 Growth in the number of MTN Zambia's mobile subscribers 2012 2022
Table 18 Decline in MTN Zambia's mobile ARPU 2013 2022
Table 19 Growth in the number of Zamtel's mobile subscribers 2014 2021
Table 20 Growth in the number of MTN Zambia's m-money subscribers 2018 2021
Table 21 Growth in the number of fixed broadband subscribers and penetration 2012 2027
Table 22 Change in the number of DSL subscribers 2012 2021
Table 23 Growth in the number of FttB subscribers 2012 2021
Table 24 Decline in Zamtel's fixed-line revenue 2014 2021
Table 25 Change in the number of fixed lines in service and teledensity 2012 2027
Table 26 Change in annualised fixed-line ARPU 2012 2021
Table 27 Development of fixed-line voice traffic (million minutes) 2012 2021
Table 28 Growth in international internet bandwidth 2012 2020
Table 29 Historic - Mobile subscribers and penetration rate 1995 2011
Table 30 Historic - Registered mobile SIM cards 2012 2015
Table 31 Historic - Fixed lines in service and teledensity 1995 2011
Table 32 Historic - Zamtel mobile revenue (ZMW million) 2012 2013
Table 33 Historic - Internet users 2000 2015
Table 34 Historic - Internet connections by data rate 2011 2015
Table 35 Historic - Fixed-line broadband subscribers 2003 2008
Table 36 Historic - Growth in the number of fixed-line internet subscribers and penetration 2006 2011
Table 37 Historic - International bandwidth 2000 2011
Table 38 Historic - Change in urban and rural household mobile penetration 2015; 2018
Chart 1 Africa Telecoms Maturity Index Market Leaders
Chart 2 Africa Market Leaders global ranking
Chart 3 Africa Telecoms Maturity Index Market Challengers
Chart 4 Africa Market Challengers global ranking
Chart 5 Africa Telecoms Maturity Index Market Emergents
Chart 6 Africa Market Emergents global ranking
Chart 7 Africa Telecoms Maturity Index vs GDP per capita
Chart 8 Africa Mobile subscriber penetration vs mobile broadband penetration
Chart 9 Africa Fixed and mobile broadband penetration
Chart 10 Change in annualised mobile ARPU 2012 2021
Chart 11 Growth in the number of registered SIM cards 2012 2021
Chart 12 Growth in the number of active mobile subscribers and penetration 2012 2027
Chart 13 Development of mobile market revenue and capex 2012 2021
Chart 14 Development of SMS and MMS traffic 2012 2021
Chart 15 Growth in the number of active mobile broadband subscribers and penetration 2012 2027
Chart 16 Change in the number of mobile sites by platform 2016 2021
Chart 17 Development of Airtel Zambia's financial data (ZMW million) 2012 2021
Chart 18 Growth in the number of Airtel Zambia's mobile subscribers 2014 2021
Chart 19 Development of MTN Zambia's financial data 2012 2022
Chart 20 Development of MTN Zambia's financial data 2016 2021
Chart 21 Growth in the number of MTN Zambia's mobile subscribers 2012 2022
Chart 22 Decline in MTN Zambia's mobile ARPU 2013 2022
Chart 23 Growth in the number of Zamtel's mobile subscribers 2014 2021
Chart 24 Growth in the number of fixed broadband subscribers and penetration 2012 2027
Chart 25 Change in the number of DSL subscribers 2012 2021
Chart 26 Growth in the number of FttB subscribers 2012 2021
Chart 27 Decline in Zamtel's fixed-line revenue 2014 2021
Chart 28 Change in the number of fixed lines in service and teledensity 2012 2027
Chart 29 Growth in international internet bandwidth 2011 2020
Exhibit 1 Map of Telecom Maturity Index global ranking among countries in Africa
Exhibit 2 Generalised Market Characteristics by Market Segment
Exhibit 3 Africa Market Leaders and market developments
Exhibit 4 Africa Market Challengers and market developments
Exhibit 5 Africa Market Emergents and market developments
Exhibit 6 Map of Zambia

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