Thailand - Telecoms, Mobile and Broadband - Statistics and Analyses

Thailand - Telecoms, Mobile and Broadband - Statistics and Analyses

Thailand sees boost in fibre broadband sectorIn the early stages of Thai’s broadband market development, there was widespread adoption of DSL services, together with a significantly lesser deployment of cable broadband, as well as some broadband wireless access. The transition to these other technology platforms had previously been inhibited by the Thai regulatory environment, which saw ISPs unwilling to invest in the necessary infrastructure. Although fixed broadband penetration remains low compared to other developed Asian markets, the rate increased from 7% in 2012 to above 19% by the end of 2021. The regulator noted that the number of subscribers increased 14.3% in 2021, year-on-year, as subscribers continued to adapt to the particular requirements for broadband services during the pandemic. Sustained, though slower, growth is anticipated during the next few years as the major providers continue to rollout their fibre networks. In recent years, fibre broadband has seen strong growth, particularly in major metropolitan areas. The sector’s major players are increasingly investing in their last-mile fibre deployments. Although the returns from this are still a long-term proposition, fibre’s cannibalisation of copper-based connections is a well-established trend in the market. This became particularly marked in 2021, when many copper-based connections were migrated to the fibre platform. A fibre-based Metro Ethernet service offering data at up to 10Gb/s for corporate customers was introduced by True Online in 2011, focussed on corporate buildings in Bangkok. In late 2014 the company began investing THB43 billion to overhaul existing fixed and mobile platforms. Some THB33 billion was earmarked to expand its fibre broadband access network to reach around four million premises in Bangkok and other provinces. True Online dominates the fixed broadband market, with 4.6 million subscribers as of the end of 2021 (including some 442,000 net adds in 2021 alone). For its part, AIS launched its residential fibre broadband service, ‘AIS Fibre’, in 2015, offering speeds of up to 1Gb/s via FttP. AIS has allocated part of its THB30-35 billion capex guidance for 2022 to growing its fibre network footprint and customer base. The operator reported gaining 435,100 new customers in 2021, representing about 25% of all net additions, across the sector, for the year.


  • Executive summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Thailand - 2022 (e)
  • Regional Asia market comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Covid-19 and its impact on the telecom sector
    • ECONOMIC CONSIDERATIONS AND RESPONSES
    • SUBSCRIBERS
    • INFRASTRUCTURE
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Development of telecom sector revenue (THB million) - 2017 - 2020
      • Table Development of telecom revenue by type (THB million) - 2012 - 2019
  • Regulatory environment
    • REGULATORY AUTHORITIES
      • National Telecommunications Commission (NTC)
      • National Broadcasting and Telecommunications Commission (NBTC)
      • Ministry of Digital Economy and Society
    • FIXED-LINE DEVELOPMENTS
      • Master Plans
      • Telecommunications Act 2001
    • MOBILE NETWORK DEVELOPMENTS
      • National security
      • Spectrum
      • Tariffs
      • SIM card registration
      • Tower sharing
  • Mobile market
    • MARKET ANALYSIS
      • Table Development of mobile service revenue by type (THB million) - 2016 - 2021
      • Table Percentage of the population covered by type of mobile network - 2014 - 2020
    • MOBILE STATISTICS
      • Table Growth in the number of mobile subscribers and penetration - 2012 - 2027
      • Table SMS traffic - 2012 - 2021
      • Table MMS traffic - 2017 - 2021
    • MOBILE INFRASTRUCTURE
      • Table Change in the number of base stations by spectrum band - 2019 - 2021
      • 5G
      • 4G/LTE
      • 3G
      • GSM
      • Mobile broadband
        • Table Growth in the number of mobile broadband subscribers and penetration – 2012 - 2027
    • MAJOR MOBILE OPERATORS
      • Table Operator share of the mobile market - 2012 - 2021
      • Advanced Wireless Network (AWN)
        • Table Development of AIS's revenue and annual change - 2012 - 2021
        • Table Development of AIS's financial data (THB billion) - 2012 - 2021
        • Table Change on the number of AIS's mobile subscribers (million) - 2012 - 2021
        • Table Development of AIS's mobile ARPU (THB / user / month) - 2012 - 2021
        • Table Change in AWN's mobile churn - 2016 - 2021
      • DTAC
        • Table Change in the number of DTAC's mobile subscribers (million) - 2012 - 2021
        • Table Change in DTAC's mobile ARPU (THB / user / month) - 2012 - 2021
        • Table Development of DTAC's telecom revenue - 2013 - 2021
        • Table Development of DTAC's revenue (THB billion) - 2013 - 2021
      • TrueMove
        • Table Development of TrueMove H's financial data (THB million) - 2012 - 2021
        • Table Development of True Corp's financial data (THB million) - 2012 - 2021
        • Table Change in the number of TrueMove's mobile subscribers (million) - 2012 - 2021
        • Table Development of True Move's mobile ARPU (THB / user / month) - 2012 - 2021
      • Telephone Organization of Thailand Corp (TOT)
      • Communications Authority of Thailand (CAT)
        • Table CAT Telecom financial data (THB million) - 2012 - 2020
      • National Telecom
      • TT&T
    • MVNOS
  • Fixed-line broadband market
    • MARKET ANALYSIS
    • BROADBAND STATISTICS
      • Table Growth in the number of fixed broadband subscribers and penetration - 2012 - 2027
      • Table Change in the proportion of fixed broadband subscribers by technology – 2016 - 2021
      • Table Growth in the number of fixed broadband subscribers by technology (million) - 2012 - 2019
      • Table Change in fixed broadband traffic capacity by platform (Gb/s) - 2016 - 2021
      • Table Change in fixed broadband access revenue (THB million) - 2016 - 2021
    • BROADBAND SERVICE PROVIDERS
      • True Online
        • Table Increase in the number of TrueOnline's fixed broadband subscribers - 2012 - 2021
        • Table Development of TrueOnline's annualised fixed broadband ARPU - 2012 - 2021
      • Triple T Broadband
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • AIS
        • Table Increase in the number of AIS's fixed broadband subscribers - 2015 - 2021
        • Table Development of AIS's fixed broadband ARPU - 2015 - 2021
    • OTHER FIXED BROADBAND SERVICES
      • Wi-Fi
      • Community projects
  • Digital economy
    • E-GOVERNMENT
    • E-COMMERCE
    • E-HEALTH
  • Fixed network operators
    • INTRODUCTION
    • NATIONAL TELECOM
      • TOT Corp
      • CAT Telecom
    • TRUE CORP
    • ADVANCE INFORMATION SERVICES (AIS)
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines in service and penetration - 2012 - 2027
    • GOVERNMENT INFRASTRUCTURE PROJECTS
    • INTERNATIONAL INFRASTRUCTURE
      • Overview
      • Submarine cable networks
        • Table Increase in international internet bandwidth - 2012 - 2020
      • Satellite networks
    • DATA CENTRES
      • Providers
      • Government developments
    • SMART INFRASTRUCTURE
      • Internet of Things (IoT)
      • Smart cities
      • Smart grids
  • Appendix - Historic data
    • Table Historic - Mobile subscribers, penetration, and annual growth - 1999 - 2011
    • Table Historic - AIS mobile subscribers (million) - 2004 - 2011
    • Table Historic - Fixed broadband subscribers and penetration - 2001 - 2011
    • Table Historic - DSL subscribers - 2002 - 2014
    • Table Historic - Fibre-based broadband subscribers - 2010 - 2014
    • Table Historic - True's fixed-line subscribers - 2004 - 2015
    • Table Historic - Fixed lines and Penetration - 1995 - 2011
    • Table Historic - AIS mobile ARPU (THB / user / month) - 2007 - 2011
    • Table Historic - True Move mobile subscribers (million) - 2008 - 2011
    • Table Historic - True Move ARPU (THB / user / month) - 2007 - 2011
    • Table Historic - TrueOnline fixed broadband subscribers - 2008 - 2011
    • Table Historic - DTAC mobile subscribers (million) - 2007 - 2011
    • Table Historic - DTAC mobile ARPU (THB / user / month) - 2008 - 2011
    • Table Historic - TOT's fixed-line subscribers - 2005 - 2013
    • Table Historic - Increase in international internet bandwidth - 2008 - 2011
  • Glossary of abbreviations
  • Related reports

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