Switzerland - Telecoms, Mobile and Broadband - Statistics and Analyses

Switzerland - Telecoms, Mobile and Broadband - Statistics and Analyses



Switzerland's MNOs not to switch off 3G until 2025

Switzerland has the highest fixed broadband penetration rate within the OECD, and also one of the highest within Europe. The county's infrastructure is still largely based on legacy DSL networks, while the penetration of DSL connections being almost three times the OECD average. However, in recent years the Swiss government, regulator, and operators have focussed on fibre-based services, providing data rates of at least 1Gb/s. This has been supported by numerous cooperative agreements between Swisscom, Swiss Net Fibre, Sunrise, and local utilities. Fibre has also been complemented by 5G services, which now reach about 99% of the population. There has also been some gradual market consolidation, with Sunrise having acquired a significant number of local cable networks to provide it with additional scale.

The competitive mobile market is served by three network operators and a small number of MVNOs. Liberty Global acquired the MNO Sunrise in November 2020 and merged the business with its own unit UPC Switzerland, creating Sunrise UPC (rebranded as Sunrise in 2022) to contend more effectively against Swisscom in the provision of converged services. 5G offered by the MNOs offer data rates of up to 2Gb/. Various cantons have legislated for halts in 5G network extension, citing health concerns, and Switzerland retains onerous noni-ionising radiation limits. This has obliged operators to use their spectrum assets as efficiently as possible, and has meant that they have been unable to close down their 3G networks as early as has been achieved in other countries in the region. However, the MNOs have been able to close down their GSM networks and repurpose physical assets and spectrum.

Although not a member of the EU, the country's economic integration has meant that its telecom market deregulation has followed the EU's liberalisation framework, including the recent regulations on international voice roaming.

This report presents an analysis of Switzerland's fixed-line telecom market, including an assessment of network infrastructure. It examines the regulatory environment and evaluates the strategies and performance of service providers including Swisscom and Sunrise UPC. The report also assesses the mobile market, including new technologies and profiles of the main operators. In addition, the report reviews the fixed and fixed-wireless broadband segments and the migration to a fibre-abased infrastructure.

Key developments:

Salt signs deal with Starlink to guarantee mobile coverage in remote areas.
Broadband of at least 80Mb/s set for USO from 2024.
Sunrise continues to expand by acquiring partner networks.
Salt extends the reach of its FttP footprint via a deal with Swiss Fiber Net.
Switzerland's MNOs not switching of 3G until at least 2025.
Regulatory measures eliminate FttP network duplication.
Report update includes the regulator's market data for 2021, telcos' operating and financial data to Q4 2022, updated Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Swisscom, Salt (Orange Switzerland), Sunrise, UPC Switzerland, Swiss Digital


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities – Switzerland – 2023 (e)
  • Regional Europe Market Comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Change in the number of telecom providers by sector – 2018 – 2020
      • Table Development of telecom market revenue, profit, and investment (CHF billion) –2011 – 2021
      • Table Change in telecom market revenue by sector (CHF billion) –2011 – 2021
      • Table Development of telecom investment by sector (CHF million) –2011 – 2021
    • GOVERNMENT ICT STRATEGY
  • Regulatory environment
    • REGULATORY AUTHORITIES
    • FIXED-LINE DEVELOPMENTS
      • Telecom sector liberalisation
      • Telecommunications Act
      • Privatisation
      • Interconnect
        • Table Change in interconnection revenue – 2011 – 2021
      • Leased lines
      • Access
        • Table Growth in the number of Swisscom's fully unbundled broadband lines – 2011 – 2021
      • Bitstream access
        • Table Growth in the number of bitstream access lines – 2014 – 2018
      • Number Portability (NP)
        • Table Change in the number of fixed-numbers ported – 2011 – 2019
      • Carrier PreSelection (CPS)
        • Table Decline in the number of Call by Call and CPS lines – 2011 – 2021
      • Universal Service Obligation (USO)
      • European Electronic Communications Code
    • FIXED BROADBAND DEVELOPMENTS
      • Regulatory measures
      • Network sharing
      • Network Neutrality
    • MOBILE NETWORK DEVELOPMENTS
      • Spectrum regulations
      • Digital dividend spectrum
      • Spectrum auction - 2012
      • Spectrum auction – 2019
      • Mobile Number Portability (MNP)
        • Table Change in the number of mobile numbers ported and proportion to total – 2009 – 2021
      • Mobile Termination Rate (MTR)
      • Roaming
        • Table Development of mobile roaming traffic by service – 2013 – 2020
        • Table Development of mobile roaming revenue by service (CHF million) –2013 – 2020
  • Mobile market
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • Table Growth in the number of mobile subscribers and penetration – 2012 – 2027
      • Table Change in mobile market revenue – 2011 – 2021
      • Table Change in mobile sector investment (3G and total) (CHF million) –2009 – 2021
      • Table Change in the market share of mobile subscribers by operator – 2011 – 2021
      • Table Change in the number of prepaid and contract subscribers – 2011 – 2021
      • Table Fall in the proportion of Swisscom Mobile's prepaid subscribers to total – 2011 – 2022
    • MOBILE INFRASTRUCTURE
      • Table Development of geographic coverage by mobile technology – 2010 – 2021
      • Table Development of population coverage by mobile technology – 2017 – 2021
      • 5G
      • 4G (LTE)
      • 3G
        • Table Change in the number of 3G mobile subscribers – 2011 – 2017
      • GSM
      • Other infrastructure developments
        • Table Growth in the number of M2M connections – 2014 – 2021
    • MOBILE VOICE
      • Table Change in mobile voice traffic (million calls) –2013 – 2021
      • Table Change in mobile voice traffic (million minutes) –2013 – 2021
    • MOBILE DATA
      • SMS and MMS
        • Table Decline in SMS traffic – 2011 – 2021
        • Table Decline in MMS traffic – 2011 – 2021
    • MOBILE BROADBAND
      • Table Mobile internet subscribers by technology – 2009 – 2021
      • Table Growth in the number of active mobile broadband subscribers and penetration – 2012 – 2027
      • Table Growth in mobile data traffic – 2011 – 2021
    • MAJOR MOBILE OPERATORS
      • Swisscom Mobile
        • Table Decline in Swisscom Mobile blended ARPU – 2011 – 2022
        • Table Decline in Swisscom Mobile's residential mobile revenue – 2009 – 2022
        • Table Change in Swisscom Mobile's subscribers by type (million) –2011 – 2022
      • Sunrise
        • Table Change in the number of Sunrise's mobile subscribers (thousand) –2009 – 2022
        • Table Development of Sunrise's mobile revenue (CHF) –2009 – 2020
        • Table Development of Sunrise's mobile revenue by quarter (CHF) –2012 – 2020
        • Table Decline in Sunrise's mobile ARPU (€per month) –2021 – 2022
        • Table Decline in Sunrise's mobile ARPU (CHF per month) –2011 – 2020
      • Salt Mobile
        • Table Development of Salt Mobile's financial data – 2010 – 2021
        • Table Change in the number of Salt Mobile's mobile subscribers – 2009 – 2022
      • Mobile Virtual Network Operators (MVNOs)
        • Table Growth in the number of UPC Switzerland's mobile subscribers – 2014 – 2019
      • Mobile Virtual Network Enablers (MVNEs)
    • MOBILE CONTENT AND APPLICATIONS
      • m-Music
      • Location-based services
      • m-ticketing
      • m-commerce
      • Train network
  • Fixed-line broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
    • MARKET ANALYSIS
    • BROADBAND STATISTICS
      • Table Decline in the number of dial-up internet subscribers – 2011 – 2021
      • Table Growth in the number of fixed-line broadband subscribers and penetration – 2012 – 2027
      • Table Change in the number of fixed broadband subscribers by platform (thousand) –2011 – 2021
      • Table Change in fixed-line broadband market share by platform – 2011 – 2021
      • Table Change in the number of fixed broadband ports by platform (thousand) –2015 – 2020
      • Table Fixed-line broadband market share by operator – 2011 – 2021
      • Table Development of fixed-line broadband penetration by platform – 2011 – 2022
      • Table Change in the number of fixed broadband connections by rate – 2011 – 2021
      • Table Change in the proportion of broadband connections by rate – 2011 – 2021
    • FIXED-LINE BROADBAND TECHNOLOGIES
      • Hybrid Fibre Coax (HFC) networks
        • Table Change in the number of cable broadband subscribers – 2011 – 2021
        • Table Change in the number of Sunrise's broadband subscribers – 2011 – 2022
      • Digital Subscriber Line (DSL) networks
        • Table Decline in the number of DSL subscribers – 2011 – 2021
        • Table Growth in the number of Swisscom's fixed broadband subscribers (thousand) –2011 – 2022
        • Table Growth in the number of Sunrise's fixed broadband subscribers – 2011 – 2020
        • Table Development of Sunrise's broadband and TV revenue – 2016 – 2020
      • Fibre-to-the-Premises (FttP) networks
        • Table Growth in the number of fibre subscribers – 2011 – 2021
      • Other fixed broadband services
      • Fixed wireless
        • Table Change in the number of satellite broadband and telephony subscribers – 2011 – 2020
  • Fixed network operators
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the market share of fixed-line subscribers by operator – 2011 – 2021
      • Table Development of fixed-network revenue – 2011 – 2021
    • SWISSCOM
      • Table Development of Swisscom Group's financial data (CHF billion) –2009 – 2022
      • Table Development of Swisscom's domestic financial data by sector (CHF million) –2011 – 2022
      • Table Change in the number of Swisscom's domestic fixed-voice, mobile, IPTV subscribers (thousand) –2011 – 2022
    • SUNRISE
      • Table Development of Sunrise's revenue by service (CHF million) –2009 – 2020
      • Table Change in the number of Sunrise's subscribers by sector (thousand) –2011 – 2020
      • Table Development of Sunrise's financial data (€million) –2011 – 2022
      • Table Change in the number of Sunrise's broadband and telephony subscribers – 2011 – 2022
    • SUISSE DIGITAL
      • Table Change in the number of Swiss Digital's subscribers by service – 2011 – 2021
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines in service and teledensity – 2012 – 2027
      • Table Fixed access lines in service (PSTN or ISDN) –2011 – 2021
      • Table Decline in fixed line traffic by type (billion minutes) –2009 – 2020
    • LORA NETWORK
    • IOT
    • VOIP
      • Table Increase in the number of VoIP connections – 2011 – 2021
    • SMART INFRASTRUCTURE
      • Smart cities
  • Digital economy
    • E-GOVERNMENT
    • E-ECONOMY
    • E-HEALTH
  • Appendix – Historic data
    • Table Historic - Telecom market revenue, profit, and investment (CHF billion) –1998 – 2010
    • Table Historic - Telecom market revenue by sector (CHF billion) –1998 – 2010
    • Table Historic - Telecom investment by sector (CHF million) –1998 – 2010
    • Table Historic - Interconnection revenue – 2000 – 2010
    • Table Historic - Call by Call and CPS lines – 1999 – 2010
    • Table Historic - Mobile numbers ported – 2000 – 2010
    • Table Historic - Mobile termination charges by operator (€cents per minute) –2006, 2009 – 2011
    • Table Historic - Mobile termination charges by operator (CFH per minute) –2016 – 2019
    • Table Historic - Mobile subscribers and penetration rate – 1995; 1997; 1999 – 2010
    • Table Historic - Mobile market revenue – 2000 – 2010
    • Table Historic - Mobile sector investment, UMTS and total (CHF million) –1998 – 2010
    • Table Historic - Share of subscribers by MNO – 2003 – 2010
    • Table Historic - Prepaid subscribers and market share – 1998 – 2010
    • Table Historic - Change in the number of 3G mobile subscribers – 2010 – 2017
    • Table Historic - Swisscom Mobile prepaid share of subscribers – 1998 – 2010
    • Table Historic - Swisscom Mobile SMS and MMS traffic – 2007 – 2014
    • Table Historic - SMS traffic – 2002 – 2010
    • Table Historic - MMS traffic – 2003 – 2010
    • Table Historic - Swisscom Mobile retail revenue – 2003 – 2010
    • Table Historic - Sunrise mobile subscribers – 2004 – 2010
    • Table Historic - Sunrise revenue and annual change (DKK) –2006 – 2010
    • Table Historic – Salt mobile revenue, annual change – 2005 – 2011
    • Table Historic - Salt mobile subscribers – 2000 – 2010
    • Table Historic - Salt ARPU – 2006 – 2011
    • Table Historic - Salt mobile data as percentage of revenue – 2003 – 2011
    • Table Historic - Dial-up internet subscribers – 2000 – 2010
    • Table Historic - Internet users and penetration rate – 1996 – 2015
    • Table Historic - Fixed-line broadband subscribers and penetration – 2000 – 2010
    • Table Historic- Fixed-line broadband market share by platform – 2003 – 2010
    • Table Historic - DSL market share by operator – 2006 – 2016
    • Table Historic - DSL accesses – 2000 – 2010
    • Table Historic - Cable broadband subscribers – 2000 – 2010
    • Table Historic - Swiss Digital broadband and telephony subscribers – 2003 – 2010
    • Table Historic - UPC Switzerland financial data (€million) –2005 – 2010
    • Table Historic - DSL/fibre accesses by main provider – 2004 – 2016
    • Table Historic - DSL/fibre market share by main provider – 2004 – 2016
    • Table Historic - Swisscom broadband subscribers – 2003 – 2010
    • Table Historic - Fibre connections by type – 2003 – 2017
    • Table Historic - BPL broadband subscribers – 2008 – 2016
    • Table Historic - Wi-Fi hotspots in service – 2008 – 2016
    • Table Historic - Fixed-network revenue – 2000 – 2010
    • Table Historic - Swisscom Group net revenue, EBITDA, and net income (CHF billion) –2004 – 2010
    • Table Historic - Sunrise financial data (DKK million) –2006 – 2010
    • Table Historic - Sunrise revenue by type (DKK million) –2006 – 2010
    • Table Historic - Sunrise subscribers by sector – 2005 – 2010
    • Table Historic - Swiss Digital's subscribers by service – 2003 – 2010
    • Table Historic - Fixed lines in service and teledensity – 1997 – 2010
    • Table Historic - ISDN subscribers – 1999 – 2017
    • Table Historic - VoIP connections – 2004 – 2010
    • Table Historic - Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2010
    • Table Historic - Growth in mobile data traffic – 2008 – 2010
    • Table Historic - Decline in Swisscom Mobile blended ARPU – 2006 – 2010
    • Table Historic - Change in Swisscom Mobile's subscribers by type (million) –2006 – 2010
    • Table Historic - Change in the number of fixed broadband subscribers by platform (thousand) –2000 – 2010
    • Table Historic - Fixed-line broadband market share by operator – 2008 – 2010
    • Table Historic - Development of fixed-line broadband penetration by platform – 2004 – 2010
    • Table Historic - Change in the number of fixed broadband connections by rate – 2008 – 2010
    • Table Historic - Change in the proportion of broadband connections by rate – 2008 – 2010
    • Table Historic - Change in the number of UPC Switzerland' broadband subscribers – 2007 – 2010
    • Table Historic - Growth in the number of Sunrise's fixed broadband subscribers – 2005 – 2010
    • Table Historic - Growth in the number of fibre subscribers – 2007 – 2010
    • Table Historic - Change in the number of satellite broadband and telephony subscribers – 1999 – 2010
    • Table Historic - Change in the market share of fixed-line subscribers by operator – 2007 – 2010
    • Table Historic - Development of Swisscom's domestic financial data by sector (CHF million) –2007 – 2010
    • Table Historic - Change in the number of Swisscom's domestic fixed-voice, mobile, IPTV subscribers (thousand) –2008 – 2010
    • Table Historic - Change in the number of UPC Switzerland' broadband and telephony subscribers – 2007 – 2010
    • Table Historic - Decline in fixed line traffic by type (billion minutes) –1999 – 2010
    • Table Historic - Fixed access lines in service (PSTN or ISDN) –1999 – 2010
    • Table Historic - Decline in the number of fixed numbers ported – 2009 – 2018
    • Table Historic - Change in MVNO's market share of mobile subscribers – 2007 – 2018
    • Table Historic - Change in the number of VDSL accesses – 2008 – 2019
    • Table Historic - Growth in the number of WiMAX broadband subscribers – 2012 – 2017
    • Table Historic - PSTN lines in service – 2007 – 2017
  • Glossary of abbreviations
  • Related reports

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