Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses

Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses

Netherlands delays 3.5GHz 5G auction to at least late 2023

Telecom infrastructure in the Netherlands continues to be upgraded as modernisation schemes undertaken by telcos make steady progress. KPN is replacing its copper access network with fibre, either through its own investment program or in conjunction with the wholesale fibre access provider Glaspoort, in which it has a half-share alongside the pension company APG. KPN expected that about 80% of all premises in the country would be covered by its FttP service by 2026. Other fibre providers have been supported by regulatory measures which have encouraged municipal governments to intervene with telcos' fibre builds, facilitating open access networks in a bid to make rollouts cheaper, and completed sooner.

While the MNOs are also closing down their GSM and 3G networks and repurposing their spectrum and physical assets for LTE and 5G, the regulator has also encouraged GSM/3G roaming in the interim, thus safeguarding services such as M2M and other low data-use applications while individual MNOs disable their own GSM/3G networks. T-Mobile Netherlands has delayed switching off GSM until June 2023, given that the network is still used for M2M connections and other applications.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL, HFC, and fibre networks. In the third quarter of 2020 the number of cable broadband connections fell for the first time, while the DSL segment has long been eclipsed by fibre. By the end of 2021, over a quarter of fixed broadband connections were on fibre infrastructure, while DSL accounted for only about 29%. Almost 49% of fixed connections provided data above 100Mb/s, while an additional 43.7% provided data of at least 30Mb/s. Under regulatory measures, the telcos KPN and Vodafone Ziggo are obliged to offer wholesale access to competitors.

This report details the key aspects of the Dutch telecom market, providing data on fixed network services, profiles of the major operators, and a review of the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure. In addition, the report covers the fixed and wireless broadband markets, including statistics and analyses on technology deployments. The report also assesses the mobile voice and data segments, detailing the strategies of the MNOs, the deployment of emerging technologies, and a range of regulatory issues. A range of subscriber forecasts are also provided.

Key developments:

Advisory body recommends that 300MHz of spectrum in the 3.6GHz band be auctioned in December 2023;
KPN closes its 3G network, with most subscribers switched to LTE or 5G;
Deutsche Telekom and Tele2 sell their stakes T-Mobile Netherlands to an investment consortium for about 5.1 billion;
Regulator reports on proposed reductions in wholesale fees for access to KPN and Glaspoort fibre networks;
T-Mobile Netherlands names Ericsson as its sole RAN vendor for its 5G network;
Deutsche Telekom and Cellnex Telecom agree to combine their tower businesses in the Netherlands;
Report update includes the regulator's market data to December 2021, telcos' operating and financial data to Q1 2022, updated Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

KPN, UPC Netherlands, Tele2 Netherlands, Stipte (Scarlet Telecom), Ziggo, VodafoneZiggo, Orange Netherlands, Versatel, T-Mobile Netherlands, Reggefiber


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Netherlands - 2022 (e)
  • Regional Europe Market Comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Change in telecom infrastructure investment by sector ( million) - 2012 - 2021
  • Regulatory environment
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • FIXED-LINE DEVELOPMENTS
      • Telecom sector liberalisation
      • Interconnect
      • Access
        • Table Change in the number of wholesale unbundled connections - 2014 - 2021
        • Table Wholesale fibre active unbundled connections - 2014 - 2021
      • Number Portability (NP)
      • Carrier PreSelection (CPS)
      • Wholesale Line Rental (WLR)
        • Table Decline in the number of WLR lines - 2012 - 2021
      • European Electronic Communications Code
    • MOBILE NETWORK DEVELOPMENTS
      • Spectrum regulations and spectrum auctions
      • Mobile Termination Rates (MTRs)
        • Table Decline in wholesale termination revenue - 2012 - 2019
        • Table Increase in wholesale terminated traffic (million minutes) - 2012 - 2021
      • Mobile Number Portability (MNP)
      • Roaming
      • Network sharing
  • Mobile market
    • MARKET ANALYSIS
      • Table Decline in mobile retail and wholesale revenue ( million) - 2013 - 2021
      • Table Change in mobile services revenue by sector ( million) - 2012 - 2021
    • MOBILE STATISTICS
      • Table Growth in the number of mobile subscribers and penetration rate - 2012 - 2027
      • Table Change in mobile subscriber market share of subscribers by operator - 2012 – 2020
      • Table Change in prepaid and contract subscribers by market share (MNOs) - 2012 –2021
      • Table Change in the number of prepaid and contract subscribers (retail, MNOs) (million) - 2012 – 2021
      • Table Growth in the number of mobile antennae in service by technology - 2014 – 2021
      • Table Investment in mobile infrastructure - 2012 - 2021
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G (LTE)
      • 3G
      • GSM
    • INTERNET OF THINGS (IOT)
      • Machine-to-Machine (M2M)
        • Table Increase in the number of M2M connections - 2012 - 2021
    • MOBILE VOICE
      • Table Growth in mobile voice traffic - 2012 - 2021
    • MOBILE DATA
      • Table Growth in mobile data traffic (PB) - 2012 - 2021
      • Table Growth in mobile data traffic, quarterly change - 2016 - 2021
      • Table Decline in SMS traffic - 2012 - 2021
      • MMS
    • MOBILE BROADBAND
      • Table Growth in the number of active mobile broadband subscribers and penetration - 2012 – 2027
      • Table Change in the number of mobile broadband subscribers by type - 2012 - 2021
    • MAJOR MOBILE OPERATORS
      • KPN
        • Table Change in the number of KPN Mobile's consumer retail and wholesale subscribers (million) - 2012 – 2022
        • Table Development of KPN Mobile's revenue by type ( million) - 2012 - 2022
        • Table KPN Mobile revenue by quarter ( million) - 2012 - 2022
        • Table KPN mobile ARPU ( /month) - 2012 - 2022
      • VodafoneZiggo
        • Table Development of VodafoneZiggo's mobile revenue ( million) - 2016 - 2022
        • Table Change in the number of VodafoneZiggo mobile subscribers - 2012 - 2022
        • Table VodafoneZiggo ARPU - 2012 - 2022
      • T-Mobile Netherlands
        • Table Change in the number of T-Mobile Netherlands' subscribers by type (thousand) - 2012 – 2022
        • Table Development of T-Mobile Netherlands' financial data ( million) - 2012 - 2022
        • Table T-Mobile Netherlands' mobile ARPU ( /month/Q4) - 2012 - 2022
      • Mobile Virtual Network Operators (MVNOs)
        • Table Growth in the number of MVNO subscribers and market share - 2012 - 2021
    • MOBILE CONTENT AND APPLICATIONS
      • M-payments
      • Satellite mobile
  • Fixed-line broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
        • Table Change in the proportion of retail broadband service connections with bundle types - 2015 – 2021
      • Government support
      • Broadband statistics
        • Table Change in the number of fixed broadband subscribers by platform (million) - 2012 – 2021
        • Table Change in fixed-line broadband market share by technology - 2012 - 2021
        • Table Growth in the number of fixed broadband subscribers and penetration - 2012 – 2027
        • Table Change in the proportion of broadband connections by speed - 2012 - 2021
        • Table Development of broadband penetration by technology - 2012 - 2021
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Introduction
        • Table Increase in the number of retail cable broadband subscribers - 2012 - 2021
        • Table Change in the number of cable broadband connections by speed (thousand) - 2012 – 2021
      • VodafoneZiggo
        • Table Development of VodafoneZiggo's cable broadband financial data ( million) - 2012 – 2022
        • Table Growth in the number of VodafoneZiggo's broadband subscribers - 2012 - 2022
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table Change in the number of KPN's consumer retail broadband subscribers – 2012 - 2022
      • Table Decline in the number of DSL subscribers - 2012 - 2021
      • Table Development of DSL broadband connections by speed (thousand) - 2012 - 2021
      • VDSL
        • Table Increase in the number of premises connected and passed with upgraded copper - 2014 – 2021
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Increase in the number of FttP premises connected and passed - 2012 - 2021
      • Table Growth in the number of FttP subscribers - 2012 - 2021
      • Table Change in the number of FttP retail and wholesale business connections – 2015 – 2021
      • Table Change in the number of unbundled fibre broadband connections from KPN, by platform - 2015 – 2021
      • Table Change in the number of fibre broadband connections by speed (thousand) - 2013 – 2021
      • Regulating fibre
      • KPN
      • Government, councils, and telcos involved
    • OTHER FIXED BROADBAND SERVICES
      • Wireless Local Loop (WLL)
      • Wireless LANS/Wi-Fi
      • WiMAX
      • Internet via satellite
  • Fixed network operators
    • ROYAL KONINKLIJKE PTT NEDERLAND (KPN)
      • Table Development of KPN's annual net line loss (consumer) - 2012 - 2020
      • Table Decline in the number of KPN's connected PSTN households (consumer) –2012 – 2022
      • Table Change in the number of KPN's RGUs by platform (consumer) (million) –2015 – 2022
      • Table Development of KPN Group's financial data ( billion) - 2012 - 2022
      • Table KPN financial data by sector (Netherlands) ( billion) - 2012 - 2022
    • SCARLET TELECOM (STIPTE)
    • TELE2 NETHERLANDS
      • Versatel Telecom International
    • VODAFONEZIGGO
      • Table Development of VodafoneZiggo's financial data ( billion) - 2012 - 2022
      • Table Change in VodafoneZiggo's subscriber base by platform (million) - 2012 - 2022
  • Telecommunications infrastructure
    • NATIONAL TELECOM NETWORK
      • Table Decline in the number of fixed lines in service and teledensity - 2012 - 2027
      • Table Decline in fixed-line revenue (PSTN, VoB) - 2012 - 2021
      • Table Decline in VoIP and PSTN traffic (billion minutes) - 2016 - 2021
      • Table Decline in fixed-line traffic revenue - 2012 - 2021
      • Table Change in fixed-line service revenue by retail, wholesale ( million) - 2013 – 2021
      • Table Fixed lines in services by type (retail) (million) - 2012 - 2021
      • Table Proportion of fixed-lines churned and disconnected - 2015 - 2021
    • INTERNATIONAL INFRASTRUCTURE
      • Table Growth in international internet bandwidth - 2011 - 2017
      • Satellite
    • SMART INFRASTRUCTURE
      • Amsterdam
    • WHOLESALE
      • Wholesale broadband access
        • Table Development of KPN's wholesale connections by type (thousand) - 2015 - 2022
  • Historic data
    • Table Historic - Mobile (SIM) subscribers and penetration rate (regulator data) –1999 – 2011
    • Table Historic - Vodafone Netherlands financial data (£million) - 2007 - 2017
    • Table Historic - VodafoneZiggo mobile subscribers - 2004 - 2011
    • Table Historic - T-Mobile Netherlands mobile service revenue - 2007 - 2016
    • Table Historic - T-Mobile Netherlands blended ARPU - 2006 - 2016
    • Table Historic - Mobile services market revenue (MNOs) - 2006 - 2015
    • Table Historic - KPN LTE subscribers - 2013 - 2015
    • Table Historic - Cumulative mobile numbers ported - 2003 - 2009
    • Table Historic - Vodafone Netherlands ARPU - 2004 - 2011
    • Table Historic - Vodafone Netherlands voice traffic - 2004 - 2016
    • Table Historic - Tele2 mobile subscribers - 2007 - 2018
    • Table Historic - KPN/Reggefiber FttP activated premises - 2009 - 2015
    • Table Historic - Tele2 mobile revenue - 2012 - 2018
    • Table Historic - Broadband retail subscribers (cable modem, DSL, fibre) (thousand) - 1999 – 2011
    • Table Historic - KPN's consumer retail broadband subscribers - 2007 - 2011
    • Table Historic - UPC Nederland subscribers (thousand) - 2005 - 2014
    • Table Historic - UPC Netherlands revenue - 2007 - 2014
    • Table Historic - VodafoneZiggo's cable broadband financial data ( million) - 2006 – 2011
    • Table Historic - UPC Netherlands revenue by segment ( million) - 2012 - 2014
    • Table Historic - VodafoneZiggo broadband subscriber - 2007 - 2011
    • Table Historic - Tele2 Netherlands' DSL subscribers - 2006 - 2018
    • Table Historic - FttP premises connected and passed - 2006 - 2011
    • Table Historic - FttP subscribers - 2006 - 2011
    • Table Historic - Fixed lines in service and teledensity - 1999 - 2011
    • Table Historic - KPN Group financial data ( billion) - 2004 - 2011
    • Table Historic - UPC Nederland subscribers (thousand) - 2005 - 2014
    • Table Historic - KPN consumer market share by sector - 2007 - 2017
    • Table Historic - International internet bandwidth - 1998 - 2011
    • Table Historic - CPS connections - 2008 - 2014
    • Table Historic - Fixed-line traffic by type (million minutes) - 2008 - 2015
    • Table Historic - Tele2 Netherlands residential subscribers by type (thousand) –2007 – 2018
    • Table Historic - Tele2 Netherlands revenue by sector (SEK million) - 2007 - 2018
    • Table Historic - Unbundled MDF connections by type (thousand) - 2008 - 2015
    • Table Historic - Change in mobile subscriber market share of subscribers by operator - 2006 – 2011
    • Table Historic - Change in the number of prepaid and contract subscribers (retail, MNOs) (million) - 2007 – 2011
    • Table Historic - Growth in mobile voice traffic - 2007 - 2011
    • Table Historic - Decline in wholesale termination revenue - 2007 - 2011
    • Table Historic - Change in the number of KPN Mobile's consumer retail and wholesale subscribers (million) - 2006 – 2011
    • Table Historic - KPN mobile monthly ARPU - 2006 - 2011
    • Table Historic - Change in the number of T-Mobile Netherlands' subscribers by type (thousand) - 2006 – 2011
    • Table Historic - Development of T-Mobile Netherlands' financial data ( million) - 2006 – 2011
    • Table Historic - Growth in the number of MVNO subscribers and market share – 2005 – 2011
    • Table Historic - Development of broadband penetration by technology - 2007 - 2011
    • Table Historic - Decline in fixed-line revenue (PSTN, VoB) - 2006 - 2011
    • Table Historic - Decline in fixed-line traffic revenue - 2006 - 2011
    • Table Historic - Development of KPN's annual net line loss (consumer) - 2005 - 2011
    • Table Historic - Decline in the number of KPN's connected PSTN households (consumer) - 2005 – 2011
    • Table Historic - KPN financial data by sector (Netherlands) ( billion) - 2005 - 2011
    • Table Historic - Change in VodafoneZiggo's subscriber base by platform (thousand) - 2007 – 2011
    • Table Historic - Decline in the number of WLR lines - 2008 - 2011
    • Table Historic - Change in mobile services revenue by sector ( million) - 2008 – 2011
    • Table Historic - Change in prepaid and contract subscribers by market share (MNOs) - 2008 – 2011
    • Table Historic - Growth in mobile data traffic - 2008 - 2011
    • Table Historic - Mobile SMS traffic - 2008 - 2011
    • Table Historic - Fixed lines in services by type (retail) (million) - 2008 - 2011
    • Table Historic - Change in fixed-line broadband market share by technology - 2008 –2011
  • Glossary of abbreviations
  • Related reports

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings