Malaysia - Telecoms, Mobile and Broadband - Statistics and Analyses
Malaysia encounters further missteps on its 5G rollout
Malaysia’s journey towards launching commercial 5G services has been a bumpy one, littered with missteps and backtracks.
The first major controversy followed the allocation of 5G spectrum to Altel – a little-known company whose owner has close ties to the ruling political party, but is (at best) only a minor player in the country’s mobile market – without going through an open tender process. After a public outcry and accusations of cronyism being levelled at the government, the Communications Multimedia Minister revoked the order and instead instructed the regulator to go back down the path of a public tender (as had originally been promised).
However, the Malaysian government has since shown that it wants to continue to play a major role in the 5G market – to a much greater extent than seen in most countries around the world. Rather than issuing spectrum and allowing the network operators to develop and deploy their own infrastructure (typically using equipment and network sharing arrangements to offset the costs), Malaysia chose to create a government-owned infrastructure provider – the Digital Nasional Berhad (DNB) – to be the sole wholesaler of all 5G access in the country.
The political gambit to control the rollout process (as well as create a potentially lucrative new revenue stream for the government) has instead hit a brick wall, with none of the current major operators agreeing to sign on with DNB. Instead, they are demanding a second wholesale network provider. Despite DNB having effectively completed building its 5G network, the launch of commercial services in Malaysia will have to wait for this latest political impasse to somehow be broken.
Executive Summary
Key statistics
Table Top Level Country Statistics and Telco Authorities - Malaysia - 2023 (e)
Regional Asia market comparison
MARKET CHARACTERISTICS
MARKET LEADERS
MARKET CHALLENGERS
MARKET EMERGENTS
TMI VS GDP
MOBILE AND MOBILE BROADBAND PENETRATION
FIXED VERSUS MOBILE BROADBAND PENETRATION
Country overview
Telecommunications market
Table Change in the value of the telecom sector - 2018 - 2021
Table Development of telecom sector revenue - 2018 - 2021
Table Change in the share of telecom sector revenue by key operator- 2019 - 2021
Table Development of telecom sector capex by sector (RMB billion) - 2018 - 2021
Regulatory environment
REGULATORY AUTHORITY
FIXED-LINE DEVELOPMENTS
Telecom sector liberalisation
Communications and Multimedia Act 1998
Privatisation
Universal Service Provision (USP)
MOBILE NETWORK DEVELOPMENTS
Mobile Number Portability (MNP)
Table Change in the number of mobile number portings - 2012 - 2020
Spectrum
Mobile market
Table Growth in the number of mobile subscribers and penetration - 2012 - 2027
Table Change in the number of contract and prepaid mobile subscribers and market share - 2012 - 2022
Table Change in the market share of mobile subscribers by platform - 2018 - 2022
Table Decline in SMS traffic - 2012 - 2022
Table Change in average mobile ARPU among MNOs (RMB / month) - 2017 - 2022
MOBILE INFRASTRUCTURE
5G
4G (LTE)
Table Change in the number of Digi's LTE subscribers - 2015 - 2020
3G
Mobile broadband
Table Growth in the number of mobile broadband subscribers and penetration - 2012 - 2027
MAJOR MOBILE OPERATORS
Table Change in the market share of mobile subscribers by MNO - 2012 - 2021
Maxis Communications
Table Development of Maxis's financial data (RM million) - 2012 - 2022
Table Change in the number of Maxis's mobile subscribers (million) - 2012 - 2022
Table Change in Maxis's mobile ARPU (RM / month) - 2012 - 2022
Table Change in the number of Maxis's wireless broadband subscribers - 2012 - 2022
Digi Communications
Table Change in the number of Digi's mobile subscribers (million) - 2012 - 2022
Table Development of Digi's financial data (RM million) - 2012 - 2022
Table Development of Digi's mobile revenue by contract/prepaid subscribers (RM million) - 2019 - 2022
Table Change in Digi's mobile ARPU (RM / month) - 2012 - 2022
Celcom Axiata
Table Development of Celcom's financial data (RM million) - 2012 - 2022
Table Change in the number of Celcom's mobile subscribers (million) - 2012 - 2022
Table Development of Celcom's mobile ARPU (RM / month) - 2012 - 2022
Table Increase in Celcom's smartphone penetration - 2014 - 2021
Table Development of Celcom's LTE/LTE-A population coverage - 2014 - 2022
Table Growth in Celcom's mobile data use - 2015 - 2022
CelcomDigi
Table Development of CelcomDigi's service revenue by type (RM million) - 2021 - 2022
Table Development of CelcomDigi's financial data (RM million) - 2021 - 2022
U Mobile
MVNOs
Fixed-line broadband market
JENDELA
Table Growth in the number of fixed broadband subscribers - 2012 - 2027
Table Change in the number of fixed broadband connections by data rate - 2019 - 2022
Table Decline in the number of DSL subscribers - 2012 - 2021
FIXED BROADBAND SERVICE PROVIDERS
Telekom Malaysia
Table Change in the number of Telekom Malaysia's fixed broadband subscribers (million) - 2012 - 2022