Malaysia - Telecoms, Mobile and Broadband - Statistics and Analyses

Malaysia - Telecoms, Mobile and Broadband - Statistics and Analyses


Malaysia encounters further missteps on its 5G rollout

Malaysia’s journey towards launching commercial 5G services has been a bumpy one, littered with missteps and backtracks.

The first major controversy followed the allocation of 5G spectrum to Altel – a little-known company whose owner has close ties to the ruling political party, but is (at best) only a minor player in the country’s mobile market – without going through an open tender process. After a public outcry and accusations of cronyism being levelled at the government, the Communications Multimedia Minister revoked the order and instead instructed the regulator to go back down the path of a public tender (as had originally been promised).

However, the Malaysian government has since shown that it wants to continue to play a major role in the 5G market – to a much greater extent than seen in most countries around the world. Rather than issuing spectrum and allowing the network operators to develop and deploy their own infrastructure (typically using equipment and network sharing arrangements to offset the costs), Malaysia chose to create a government-owned infrastructure provider – the Digital Nasional Berhad (DNB) – to be the sole wholesaler of all 5G access in the country.

The political gambit to control the rollout process (as well as create a potentially lucrative new revenue stream for the government) has instead hit a brick wall, with none of the current major operators agreeing to sign on with DNB. Instead, they are demanding a second wholesale network provider. Despite DNB having effectively completed building its 5G network, the launch of commercial services in Malaysia will have to wait for this latest political impasse to somehow be broken.


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Malaysia - 2023 (e)
  • Regional Asia market comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • Table Change in the value of the telecom sector - 2018 - 2021
    • Table Development of telecom sector revenue - 2018 - 2021
    • Table Change in the share of telecom sector revenue by key operator- 2019 - 2021
    • Table Development of telecom sector capex by sector (RMB billion) - 2018 - 2021
  • Regulatory environment
    • REGULATORY AUTHORITY
    • FIXED-LINE DEVELOPMENTS
      • Telecom sector liberalisation
      • Communications and Multimedia Act 1998
      • Privatisation
      • Universal Service Provision (USP)
    • MOBILE NETWORK DEVELOPMENTS
      • Mobile Number Portability (MNP)
        • Table Change in the number of mobile number portings - 2012 - 2020
      • Spectrum
  • Mobile market
    • Table Growth in the number of mobile subscribers and penetration - 2012 - 2027
    • Table Change in the number of contract and prepaid mobile subscribers and market share - 2012 - 2022
    • Table Change in the market share of mobile subscribers by platform - 2018 - 2022
    • Table Decline in SMS traffic - 2012 - 2022
    • Table Change in average mobile ARPU among MNOs (RMB / month) - 2017 - 2022
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G (LTE)
        • Table Change in the number of Digi's LTE subscribers - 2015 - 2020
      • 3G
      • Mobile broadband
        • Table Growth in the number of mobile broadband subscribers and penetration - 2012 - 2027
    • MAJOR MOBILE OPERATORS
      • Table Change in the market share of mobile subscribers by MNO - 2012 - 2021
      • Maxis Communications
        • Table Development of Maxis's financial data (RM million) - 2012 - 2022
        • Table Change in the number of Maxis's mobile subscribers (million) - 2012 - 2022
        • Table Change in Maxis's mobile ARPU (RM / month) - 2012 - 2022
        • Table Change in the number of Maxis's wireless broadband subscribers - 2012 - 2022
      • Digi Communications
        • Table Change in the number of Digi's mobile subscribers (million) - 2012 - 2022
        • Table Development of Digi's financial data (RM million) - 2012 - 2022
        • Table Development of Digi's mobile revenue by contract/prepaid subscribers (RM million) - 2019 - 2022
        • Table Change in Digi's mobile ARPU (RM / month) - 2012 - 2022
      • Celcom Axiata
        • Table Development of Celcom's financial data (RM million) - 2012 - 2022
        • Table Change in the number of Celcom's mobile subscribers (million) - 2012 - 2022
        • Table Development of Celcom's mobile ARPU (RM / month) - 2012 - 2022
        • Table Increase in Celcom's smartphone penetration - 2014 - 2021
        • Table Development of Celcom's LTE/LTE-A population coverage - 2014 - 2022
        • Table Growth in Celcom's mobile data use - 2015 - 2022
      • CelcomDigi
        • Table Development of CelcomDigi's service revenue by type (RM million) - 2021 - 2022
        • Table Development of CelcomDigi's financial data (RM million) - 2021 - 2022
      • U Mobile
      • MVNOs
  • Fixed-line broadband market
    • JENDELA
      • Table Growth in the number of fixed broadband subscribers - 2012 - 2027
      • Table Change in the number of fixed broadband connections by data rate - 2019 - 2022
      • Table Decline in the number of DSL subscribers - 2012 - 2021
    • FIXED BROADBAND SERVICE PROVIDERS
      • Telekom Malaysia
        • Table Change in the number of Telekom Malaysia's fixed broadband subscribers (million) - 2012 - 2022
        • Table Change in Telekom Malaysia's Unifi revenue - 2019 - 2022
      • Time dotCom
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Change in the number of fibre broadband subscribers - 2010 - 2021
      • Table Increase in the number of Maxis's fibre broadband subscribers - 2018 - 2022
    • OTHER FIXED BROADBAND SERVICES
      • Wi-Fi
      • WiMAX
  • Fixed network market
    • MAJOR NETWORK OPERATOR
      • Telekom Malaysia
        • Table Development of Telekom Malaysia's financial data (RM billion) - 2012 - 2022
        • Table Development of Telekom Malaysia's revenue by service (RM million) - 2016 - 2022
        • Table Development of Telekom Malaysia's revenue by business unit (RM million) - 2020 - 2022
        • Table Change in Telekom Malaysia's ARPU by service (RM / month) - 2012 - 2022
        • Table Development of Telekom Malaysia's capex - 2012 - 2022
  • Telecommunications infrastructure
    • Table Change in the number of fixed lines in service and teledensity - 2012 - 2027
    • HIGH-SPEED BROADBAND (HSBB) NETWORK
    • NATIONAL FIBERISATION AND CONNECTIVITY PLAN (NFCP)
    • INTERNATIONAL INFRASTRUCTURE
      • International gateways
      • Internet exchange
        • Table Development of domestic IXP traffic - 2017 - 2021
      • Satellite communications
      • Submarine networks
      • Submarine system developments
        • Table Increase in international internet bandwidth - 2012 - 2021
    • SMART INFRASTRUCTURE
      • Internet of Things (IoT)
      • Smart Cities
  • Digital economy
    • E-ECONOMY
      • Table Increase in e-commerce transactions and market value - 2017 - 2021
  • Appendix - Historic data
    • Table Historic - fixed lines in service and penetration - 1995 - 2006
    • Table Historic - mobile subscribers, penetration rate, and annual growth - 1996 - 2011
    • Table Historic - DSL subscribers - 2001 - 2011
    • Table Historic - Internet users and Penetration - 1996 - 2011
    • Table Historic - Postpaid and prepaid mobile subscribers and market share - 2002 - 2011
    • Table Historic - Celcom mobile subscribers, prepaid and postpaid - 2005 - 2011
    • Table Historic - Development of Celcom's mobile ARPU (RM/month) - 2008 - 2011
    • Table Historic - Maxis mobile ARPU (RM/month) - 2007 - 2011
    • Table Historic - Telekom Malaysia capex - 2007 - 2011
    • Table Historic - International internet bandwidth - 1999 - 2011
    • Table Historic - Telekom Malaysia - Fixed Broadband Subscribers - 2003 - 2011
    • Table Historic - Digi mobile subscribers (million) - 2006 - 2011
    • Table Historic - Percentage of households with internet access/computer - 2007 - 2011
    • Table Historic - Telekom Malaysia's fixed-line subscribers - 2007 - 2017
  • Glossary of abbreviations
  • Related reports

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