Kenya - Telecoms, Mobile and Broadband - Statistics and Analyses

Kenya - Telecoms, Mobile and Broadband - Statistics and Analyses

Kenya’s universal service fund extends broadband to underserved areas

Kenya’s telecom regulator has been working to close the digital gap between urban and rural areas of the country, largely relying on the USF. This supports the updated national broadband strategy, which is focussed on providing a broadband services of at least 3Mb/s to 90% of the population by 2023. In addition, a 10Mb/s service should be available to all schools, healthcare centres, and government facilities by the end of 2022. Further goals for 2030 include providing a 10Mb/s service nationally and a 100Mb/s to 80% of the population.

The government commissioned a study (the ICT Access Gaps study) in 2016, which found that 166 of 7,149 locations in the country had no telecom coverage, while an additional 418 had less than 50% population coverage and 5,655 locations were fully covered. The 166 localities accounted for about 2.66 million people.

Phase 1 of the project (funded by teh USF) was launched in late 2018, with Safaricom and Telkom Kenya contracted to carry out the work. This work was incomplete, and in February 2021 the regulator identified 101 localities to be covered with telecom services. It committed KES1.57 billion, which formed Phase 2 of the USF. Contracts were awarded to Safaricom, Airtel Kenya, and others, and the work by these companies must be completed within two years.


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities – Kenya – 2022 (e)
  • Regional Africa Market Comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Telecom sector revenue in Kenya – 2010 – 2017
      • Table Mobile services revenue and investments (KES billion) –2012 – 2020
  • Regulatory environment
    • REGULATORY AUTHORITY
    • FIXED-LINE DEVELOPMENTS
      • Kenya Communications Act 1998
      • Revised Telecommunications Market Structure 2004
      • Kenya Communications Amendment Act 2009
      • Licence fees
      • Universal Service Fund (USF)
      • Interconnection
      • Number Portability (NP)
      • Spectrum auctions
      • Foreign ownership
      • Telecom sector liberalisation
      • Privatisation of Telkom
      • Regional telecom licences
      • Second national operator (SNO) licensing
      • International gateway licences
      • Unified licensing regime
    • MOBILE NETWORK DEVELOPMENTS
      • Roaming
      • Mobile Termination Rate (MTR)
      • International gateways
      • Spectrum
      • Mobile Number Portability (MNP)
        • Table Annual mobile number portings – 2013 – 2021
      • Network sharing
      • Quality of Service (QoS)
      • SIM card registration
      • Taxes
      • Tariff regulation
  • Mobile market
    • MOBILE STATISTICS
      • Table Change in the share of mobile voice traffic share by operator – 2014 – 2021
      • Table Growth in the number of mobile subscribers and penetration rate in Kenya – 2012 – 2027
      • Table Change in the number of prepaid and contract mobile subscribers (million) –2012 – 2021
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G (LTE)
      • 3G
      • GSM
    • MOBILE DATA
      • SMS
        • Table Change in SMS traffic by quarter – 2012 – 2021
        • Table Change in the volume of SMS domestic annual traffic – 2012 – 2021
      • MMS
    • MOBILE BROADBAND
      • Table Change in the number of mobile data subscribers – 2012 – 2021
      • Table Change in the number of mobile data/internet subscribers by provider (million) –2013 – 2021
      • Table Change in the share of mobile data subscribers by provider – 2014 – 2021
      • Table Growth in the number of active mobile broadband subscribers – 2012 – 2027
      • Other infrastructure developments
    • MAJOR MOBILE OPERATORS
      • Mobile market share by operator
        • Table Change in the share of mobile subscribers by operator – 2012 – 2021
      • Safaricom
        • Table Increase in Safaricom’s revenue (KES billion) –2012 – 2022
        • Table Change in Safaricom’s revenue by sector (KES billion) –2012 – 2022
        • Table Change in the proportion of Safaricom’s service revenue by sector – 2012 – 2022
        • Table Growth in the number of Safaricom’s mobile subscribers – 2012 – 2022
        • Table Safaricom’s economic contribution (KES million) –2016 – 2021
        • Table Change in Safaricom’s annualised mobile ARPU by platform (KES / month) –2012 – 2022
        • Table Growth in the number of Safaricom’s base stations by technology – 2012 – 2022
      • Airtel Kenya
        • Table Growth in the number of Airtel Kenya’s mobile subscribers – 2012 – 2021
      • Essar Telecom Kenya
      • Telkom Kenya
        • Table Change in the number of Telkom Kenya’s mobile subscribers – 2012 – 2021
      • Mobile Virtual Network Operators (MVNOs)
        • Table Growth in the number of Finserve’s/Equitel’s mobile subscribers – 2015 – 2021
        • Table Mobile Pay mobile subscribers – 2017 – 2019
    • MOBILE CONTENT AND APPLICATIONS
      • Mobile money transfer, m-banking
        • Table Growth in mobile money penetration rate – 2012 – 2021
        • Table Change in the number of m-money subscribers and agents – 2012 – 2021
        • Table Mobile money subscribers by operator (million) –2014 – 2021
        • Table Growth in the number of m-money transactions and value – 2012 – 2021
        • Table Growth in Safaricom’s M-PESA revenue – 2012 – 2022
        • Table Growth in the number of Safaricom’s active M-PESA customers – 2012 – 2022
        • Table Change in Safaricom’s M-PESA transactions value by type (KES billion) –2012 – 2022
      • M-medicine
  • Fixed-line broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Internet backbone infrastructure
      • Broadband statistics
        • Table Growth in the number of total internet subscriptions – 2012 – 2021
        • Table Growth in the number of wireless internet subscriptions by access technology – 2012 – 2021
        • Table Change in the number of fixed-line broadband subscriptions by access technology – 2012 – 2021
        • Table Change in the number of fixed-line broadband subscriptions and penetration – 2012 – 2027
        • Table Growth in the number of total broadband subscriptions – 2014 – 2021
      • Public internet access locations
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table Decline in the number of DSL subscribers – 2012 – 2021
      • Internet Exchange Points (IXP)
      • Kenya Network Information Centre (KENIC)
      • National broadband strategy
      • ISP market
        • Table Market share of fixed broadband subscribers by operator – 2018 – 2021
        • Table Safaricom fixed broadband subscribers – 2015 – 2020
        • Table Growth in the number of Safaricom’s fibre broadband premises covered – 2016 – 2022
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Growth in the number of fibre broadband subscribers – 2012 – 2021
      • Table Change in the number of cable broadband subscribers – 2016 – 2021
    • OTHER FIXED BROADBAND SERVICES
      • Wireless broadband
  • Digital economy
    • E-LEARNING
      • National research and education network (NREN)
    • E-COMMERCE
    • E-GOVERNMENT
    • E-AGRICULTURE
  • Fixed network operators
    • TELKOM KENYA
      • Wireless Local Loop (WLL)
        • Table Fixed-wireless subscriptions in Kenya – 2012 – 2021
    • LIQUID TELECOM KENYA (KDN)
    • JAMII TELECOM
    • ACCESS KENYA
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines in service and teledensity – 2012 – 2027
    • NATIONAL OPTIC FIBRE BACKBONE INFRASTRUCTURE (NOFBI)
      • Liquid Intelligent Technologies
      • Kenya Power and Lighting Company (KPLC)
      • Kenya Pipeline Corporation (KPC)
      • Safaricom
      • MTN
      • Fibre infrastructure sharing
      • Data centres
      • Smart infrastructure
    • INTERNATIONAL INFRASTRUCTURE
      • Satellite
      • Terrestrial fibre
      • Submarine fibre
        • Table Growth in international internet bandwidth – 2012 – 2021
        • Table International bandwidth capacity by platform (Mb/s) –2013 – 2021
        • Table International bandwidth used (Mb/s) –2013 – 2021
  • Appendix – Historic data
    • Table Historic - Mobile subscribers and penetration rate in Kenya – 1999 – 2011
    • Table Historic - Fixed lines in service and teledensity in Kenya – 1999 – 2011
    • Table Historic - Internet users and penetration rate – 1999 – 2011
    • Table Historic - International internet bandwidth – 2000 – 2011
    • Table Historic - Essar Telecom subscribers – 2010 – 2014
    • Table Historic - Telkom Kenya revenue – 2010 – 2014
    • Table Historic - Internet services revenue and investments (KES billion) –2009 – 2015
    • Table Historic - Telkom fixed-line subscribers – 2008 – 2016
    • Table Historic - MMS traffic – 2012 – 2015
    • Table Historic - ICT sector revenue in Kenya – 2012 – 2016
    • Table Historic - Mobile services revenue and investments (KES billion) –2008 – 2011
    • Table Historic - 2G Mobile base stations by operator – 2012 – 2017
    • Table Historic - 3G Mobile base stations by operator – 2012 – 2017
    • Table Historic - Change in the volume of SMS domestic annual traffic – 2008 – 2011
    • Table Historic – Telecom sector revenue in Kenya – 2007 – 2011
  • Glossary of abbreviations
  • Related reports

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