Italy - Telecoms, Mobile and Broadband - Statistics and Analyses

Italy - Telecoms, Mobile and Broadband - Statistics and Analyses

Italy's MNOs progress with switching off 3G networks

Italy's large telecom market has one of the most progressive fibre sectors in Europe, with regulatory measures encouraging network sharing. The incumbent telco continues to invest in fibre, despite its recent financial difficulties, while the Open Fiber wholesale provider now has a number of retail contracts which have greatly broadened competition in the sector. Plans to merge Open Fiber with TIM's fixed infrastructure are ongoing. Regulatory measures have also been introduced to facilitate access to NGNs, and a number of deals have been brokered which enable the main telcos to provide bundled services to large numbers of the population.

Italy's vibrant mobile market has one of the highest penetration rates in Europe, though the number of subscribers has fallen in recent years as customers respond to attractive off-net pricing which has reduced the financial benefit of having SIM cards from different providers. The market underwent considerable changes following the merger of Wind and 3 Italia (becoming Wind Tre), which resulted in a new entrant in the form of Iliad. In mid-2019 Fastweb was recognised as an MNO in its own right, having been an MVNO for some 11 years. The company has secured spectrum in the 3.5GHz and 26GHz bands and has a ten-year deal with Wind Tre providing it with national roaming as well as a partner with which to develop a 5G network.

Network operators were among the first in Europe to trial services based on 5G. Recent spectrum auctions raised 6.55 billion, a cost which has encouraged operators to look at cost-saving options including network build cooperation and the sale of base station portfolios. The high cost also encouraged the regulator in early 2021 to consider extending the licenses by an additional six years.

This report analyses the key aspects of the Italian telecom market, providing the latest data and statistics on the fixed network services sector. It also reviews the key regulatory issues including number portability and local loop unbundling. In addition, the report assesses the fixed and fixed wireless broadband sectors, including the burgeoning fibre market. The report also analyses the mobile voice and data markets, including statistics, key regulatory issues and an assessment of deployed technologies and operator strategies in the face of competitive pressures and new opportunities.

Key developments:

Vodafone Italy and Fastweb sue TIM for 1.1 billion for abusing its position in the fixed broadband sector;
Vodafone switches off its 3G network;
TIM to switch off its GSM services by 2029;
Government urges progress on TIM and Open Fiber network merger talks;
TIM extends 5G and showcases data rates of 4Gb/s;
Fastweb and Wind Tre sign 5G network-sharing deal;
Report update includes the regulator's market data to December 2021, telcos' operating and financial data to Q1 2022, updated Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Telecom Italia (TIM), Fastweb, BT Italia, Tiscali, Wind Tre (3 Italia / Wind Telecom), Vodafone Italia, Metroweb


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Italy - 2022 (e)
  • Regional Europe Market Comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Development of fixed and mobile sector investment (€billion) - 2012 - 2020
      • Table Share of fixed-line and mobile sector investment by operator - 2010 - 2018
      • Table Decline in fixed and mobile market revenue (€billion) - 2012 - 2020
      • Table Change in fixed and mobile retail revenue by type (€billion) - 2013 - 2020
      • Table Change in retail fixed market revenue by type (€billion) - 2013 - 2020
  • Regulatory environment
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • FIXED-LINE DEVELOPMENTS
      • Telecom sector liberalisation
      • Interconnect
      • Access
        • Table Development of Telecom Italia’s wholesale access lines by type (thousand) - 2012 - 2022
      • Number Portability (NP)
        • Table Fall in the number of fixed number portings - 2010 - 2018
      • Carrier PreSelection (CPS)
    • MOBILE MARKET DEVELOPMENTS
      • Spectrum regulations and spectrum auctions
      • Roaming
      • Network sharing
      • Mobile Number Portability (MNP)
        • Table Change in the number of annual mobile numbers ported - 2012 - 2021
      • Mobile Termination Rate (MTR)
  • Mobile market
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • Table Growth in the number of SIM and M2M cards - 2012 - 2021
      • Table Growth in the number of mobile subscribers and penetration - 2012 - 2027
      • Table Decline in mobile service market revenue (€billion) - 2012 - 2020
      • Table Reduction in the mobile device and service price index - 2013 - 2021
      • Table Average revenue for mobile service per SIM card - 2017 - 2020
      • Operator market shares
        • Table Change in mobile market share of subscribers among main MNOs - 2012 - 2021
        • Table Development of prepaid and contract cards in service (million) - 2012 - 2021
        • Table Change in the proportion of prepaid and contract cards in service - 2012 - 2021
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G (LTE)
        • Table Growth in the number of TIM's LTE subscribers - 2013 - 2022
      • 3G
      • Other infrastructure developments
        • Table Growth in the number of M2M connections - 2013 - 2021
    • MOBILE VOICE
      • Table Mobile voice traffic (billion minutes) - 2017 - 2020
    • MOBILE DATA
      • Short Messaging Service (SMS)
        • Table Development of SMS/MMS and other data revenue (€billion) - 2012 - 2020
        • Table Change in SMS traffic - 2012 - 2020
        • Table Growth in mobile data traffic - 2012 - 2020
        • Table Average data per SIM card per month - 2012 - 2020
      • Multimedia Messaging Services (MMS)
      • Mobile broadband
        • Table Growth in the number of mobile broadband subscribers - 2012 - 2027
        • Table Change in TIM’s mobile internet subscriber base (million) - 2013 - 2022
    • MAJOR MOBILE OPERATORS
      • Wind Tre (3 Italia/Wind)
        • Table Decline in the number of Wind Tre’s registered mobile subscribers (million) - 2012 - 2021
        • Table Decline in the number of Wind Tre’s active mobile subscribers (million) –2012 - 2021
        • Table Development of Wind Tre’s annualised ARPU (€/ subscriber / month) - 2012 - 2021
        • Table Development of Wind Tre’s mobile revenue - 2012 - 2021
        • Table Development of Wind Tre’s mobile EBITDA, capex (€million) - 2012 - 2021
      • TIM
        • Table Growth in the number of TIM’s mobile subscribers (include M2M) - 2012 - 2022
        • Table Change in the number of TIM’s active mobile subscribers - 2017 - 2022
        • Table Decline in TIM’s annualised mobile ARPU - 2012 - 2022
        • Table Development of TIM’s mobile revenue (€billion) - 2012 - 2022
        • Table TIM mobile revenue by sector (new style) (€million) - 2014 - 2022
      • Vodafone Italy
        • Table Decline in Vodafone Italy’s mobile subscriber base - 2012 - 2022
        • Table Change in Vodafone Italy’s mobile revenue by type (€million) - 2015 - 2022
        • Table Decline in Vodafone Italy’s mobile ARPU (€/ subscriber / month) - 2012 - 2022
        • Table Vodafone mobile customer cost - 2015 - 2022
      • Iliad Italia
        • Table Increase in the number of Iliad Italia’s mobile subscribers - 2018 - 2022
        • Table Development of Iliad Italia’s financial data (€million) - 2018 - 2022
      • Fastweb
        • Table Increase in the number of Fastweb’s mobile subscribers - 2016 - 2022
      • MVNOs
        • Table Growth in the number of MVNO mobile subscribers - 2012 - 2021
        • Table Growth in the number of Tiscali’s mobile subscribers - 2013 - 2021
        • Table MVNO market share of MVNO subscribers - 2010 - 2018
    • MOBILE CONTENT AND APPLICATIONS
      • Mobile banking/ticketing
      • Payment services
  • Fixed-line broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Broadband statistics
        • Table Change in the number of fixed retail broadband subscribers by access type (million) - 2012 - 2021
        • Table Growth in the number of fixed broadband subscribers and penetration - 2012 - 2027
        • Table Change in the share of broadband connections by access type - 2013 - 2021
        • Table Growth in broadband penetration by technology - 2012 - 2021
        • Table Change in broadband market share of subscribers by operator - 2012 - 2021
        • Table Proportion of broadband connections by speed (old style) - 2012 - 2018
        • Table Change in the number of broadband connections by speed (old style) (million) - 2012 - 2018
        • Table Change in the number of broadband lines by speed (new style) (million) –2014 - 2019
        • Table Change in the proportion of broadband lines by speed (new style) - 2014 - 2019
        • Table Growth in fixed broadband data traffic and consumption - 2014 - 2020
        • Table Growth in the proportion of broadband and fibre lines as proportion of total access lines - 2012 - 2020
      • Government support - Open Fibre
      • National Broadband Plan
    • HYBRID FIBRE COAX (HFC) NETWORKS
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table Growth in the number of superfast broadband lines (above 30Mb/s) in service - 2013 - 2019
      • Table Decline in the number of DSL connections - 2012 - 2021
      • Table Change in the market share of fixed broadband connections by operator – 2012 - 2021
      • Telecom Italia
        • Table Change in the number of Telecom Italia’s broadband subscribers by type (million) - 2012 - 2022
        • Table Change in Telecom Italia’s broadband ARPU - 2012 - 2022
        • Table Increase in Telecom Italia’s broadband revenue - 2012 - 2022
      • Fastweb
        • Table Growth in Fastweb’s broadband subscriber base - 2012 - 2022
      • Tiscali
        • Table Decline in Tiscali’s fixed broadband subscriber base - 2012 - 2021
        • Table Growth in the number of Tiscali’s fibre broadband subscribers - 2017 - 2021
      • Wind Tre
        • Table Wind Tre broadband subscribers - 2011 - 2018
      • Vectoring DSL
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Introduction
        • Table Growth in the number of fibre broadband lines by type (million) - 2014 - 2021
      • Telecom Italia
        • Table Growth in the number of TIM’s fibre connections (thousand) - 2013 - 2022
      • Fastweb
        • Table Growth in the number of Fastweb’s fixed broadband subscribers - 2012 - 2022
      • Other networks
        • Table Growth in the number of Vodafone Italy’s fixed-line broadband subscribers - 2014 - 2022
        • Table Change in Vodafone Italy’s fixed-line revenue by type - 2015 - 2022
      • Other developments
    • OTHER FIXED BROADBAND SERVICES
      • Table Growth in the number of Fixed Wireless Access (FWA) subscribers - 2013 - 2021
  • Fixed network operators
    • INTRODUCTION
    • TELECOM ITALIA (TIM)
      • Table Development of Telecom Italia Group’s financial data (€billion) - 2012 - 2022
      • Table Change in Telecom Italia’s domestic revenue by sector (€billion) - 2012 - 2022
      • Table Development of Telecom Italia’s domestic financial data (€billion) - 2012 - 2022
      • Table Development in the in number of Telecom Italia’s access lines by sector (million) - 2012 - 2022
    • WIND TRE
      • Table Development of Wind Tre’s financial data (€billion) - 2012 - 2021
    • BT ITALIA
    • TISCALI
      • Table Change in Telecom Italia’s domestic revenue by sector (Italy) - 2012 - 2021
      • Table Change in Tiscali’s revenue, by sector (€million) - 2012 - 2021
      • Table Development of Tiscali’s financial data (€million) - 2012 - 2021
    • FASTWEB
      • Table Development of Fastweb’s financial data (€billion) - 2017 - 2022
      • Table Development of Fastweb’s financial data (CHF million) - 2012 - 2022
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed-line accesses (Telecom Italia and altnets) (million) - 2012 - 2021
      • Table Decline in the number of fixed-line in service and teledensity - 2012 - 2027
      • Table Change in the number of fixed-line accesses by platform (million) - 2014 - 2021
      • Table Change in the proportion of fixed-line accesses by platform - 2016 - 2021
      • Table Change in the market share of fixed-line accesses by operator - 2012 - 2021
    • INTERNATIONAL
      • Submarine cable networks
      • Satellite networks
        • Table International internet bandwidth - 2010 - 2017
    • INFRASTRUCTURE DEVELOPMENTS
      • Next Generation Network (NGN)
    • SMART INFRASTRUCTURE
      • Smart cities
      • Smart meters
      • Smart initiatives
  • Appendix - Historic data
    • Table Historic - Fixed and mobile market investment (€billion) - 2004 - 2011
    • Table Historic - Telecom Italia fixed network revenue by sector (old reporting) (€billion) - 2006 - 2012
    • Table Historic - Telecom Italia Group financial data (€billion) - 2005 - 2011
    • Table Historic - Telecom Italia domestic financial data (€billion) - 2005 - 2011
    • Table Historic - Fastweb financial data (€million) - 2005 - 2009
    • Table Historic - Wind subscribers by sector (million) - 2005 - 2018
    • Table Historic - Wind annualised fixed-line ARPU - 2006 - 2018
    • Table Development of Wind Tre’s financial data (€million) - 2006 - 2021
    • Table Historic - Wind Tre fixed-line revenue - 2015 - 2018
    • Table Historic - NGA lines and proportion of total lines - 2011 - 2016
    • Table Historic - Internet subscribers and penetration rate - 1995 - 2011
    • Table Historic - Fixed retail broadband subscribers by access type (thousand) –2002 - 2011
    • Table Historic - Broadband penetration by technology - 2004 - 2011
    • Table Historic - DSL connections - 2002 - 2011
    • Table Historic - Telecom Italia’s retail broadband subscribers (thousand) - 2006 - 2011
    • Table Historic - Telecom Italia’s broadband ARPU - 2006 - 2011
    • Table Historic - Fastweb broadband subscribers - 2005 - 2011
    • Table Historic - Tiscali fixed broadband subscribers - 2007 - 2011
    • Table Historic - Wind Tre broadband subscribers - 2005 - 2011
    • Table Historic - Altnet fibre broadband lines - 2012 - 2017
    • Table Historic - Mobile subscribers and penetration rate - 1995 - 2011
    • Table Mobile market share of subscribers by operator - 2004 - 2009
    • Table Historic - Annual mobile numbers ported - 2002 - 2011
    • Table Historic - Vodafone mobile service revenue by sector (£million) - 2010 - 2018
    • Table Historic - Development of Telecom Italia’s wholesale access lines by type (thousand) - 2007 - 2011
    • Table Historic - Tiscali subscribers (Italy) (thousand) - 2007 - 2011
    • Table Historic - Development in the in number of Telecom Italia’s access lines by sector (million) - 2005 - 2011
    • Table Historic - Decline in Tiscali’s revenue, by sector (€million) - 2006 - 2011
    • Table Historic - International internet bandwidth - 2005 - 2011
    • Table Historic - Increase in Telecom Italia’s broadband revenue - 2007 - 2011
    • Table Historic - Growth in the number of TIM’s fibre connections - 2006 - 2012
    • Table Historic - Change in SMS traffic - 2004 - 2011
    • Table Historic - Development of Wind Tre’s mobile revenue - 2005 - 2011
    • Table Historic - Vodafone mobile customer cost - 2007 - 2016
    • Table Historic - Change in Tiscali’s financial data (€million) - 2006 - 2011
    • Table Historic - Decline in TIM’s annualised mobile ARPU - 2005 - 2011
    • Table Historic - Decline in Vodafone Italy’s mobile ARPU (£/ subscriber / month) - 2004 - 2011
    • Table Historic - Decline in mobile service market revenue (€billion) - 2008 - 2011
    • Table Historic - Increase in SMS/MMS and other data revenue (€billion) - 2008 - 2011
    • Table Historic - Growth in mobile data traffic - 2008 - 2011
    • Table Historic - Growth in the number of mobile broadband subscribers - 2008 - 2011
    • Table Historic - Decline in the number of Wind Tre’s registered mobile subscribers (thousand) - 2008 - 2011
    • Table Historic - Development of Wind Tre’s annualised ARPU (€/ subscriber / month) - 2008 - 2011
    • Table Historic - Development of TIM’s mobile revenue (€million) - 2008 - 2011
    • Table Historic - Growth in the number of MVNO mobile subscribers - 2008 - 2011
    • Table Historic - Development of Fastweb’s financial data (CHF million) - 2008 - 2011
    • Table Historic - Change in the number of fixed-line accesses (Telecom Italia and altnets) (million) - 2008 - 2011
    • Table Historic - Decline in the number of fixed-line in service and teledensity – 2008 - 2011
  • Glossary of abbreviations
  • Related reports

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