Fiji - Telecoms, Mobile and Broadband - Statistics and Analyses
Mobile Financial Services Usage Accelerates In 2021
Fiji boasts the most advanced economy in the Pacific Islands and was also one of the first countries in the region to launch m-money services. Both Vodafone and Digicel launched their services, M-PAiSA and MyCash respectively, in 2010. The operators’ offerings include domestic and international transfers, withdrawals, and bill payments. Operators have focused on partnerships to reach under-served populations, in the island’s remote areas, without access to physical bank branches. For example, since 2017, a tie-up between HFC Bank, Vodafone Fiji, the Pacific Financial Inclusion Program, and ePay enables customers to transact using Vodafone’s M-PAISA service and a number of Point-of-Sale kiosks that are strategically placed in these communities.Meanwhile, in August 2021, Digicel partnered with BSP Bank to launch an Internet Payment Gateway service to allow Digicel customers to top up their MyCash mobile wallets directly from their bank account or a Visa card.The ubiquity of mobile coverage among the population as well as Covid-19 related disruptions to movement have also supported the growth in usage of m-money in recent years; m-money payments increased from around $100 million in 2016 to over $700 million in the first ten months of 2021.
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