Croatia - Telecoms, Mobile and Broadband - Statistics and Analyses

Croatia - Telecoms, Mobile and Broadband - Statistics and Analyses

Croatia prepares to deliver widespread 5G services

In recent years Croatia’s small telecom market has undergone several changes in the make-up of its main telcos. The largest players in the sector remain Hrvatski Telekom, United Group, and A1 Croatia. United Group in July 2021 acquired Optima Telekom, the second largest provider after Hrvatski Telekom.

There will be significant developments in the mobile market later in 2021 after the regulator issues licences for 5G services following a multi-spectrum auction. The deployment of 5G is considered crucial to meeting the government’s broadband targets, which are themselves aligned to the European Commission’s Digital Europe 2025 ambitions.


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Croatia - 2022 (e)
  • Regional Europe Market Comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • HISTORICAL OVERVIEW
    • MARKET ANALYSIS
      • Table Development of telecom services revenue by sector (HRK million) - 2012 - 2022
      • Table Change in telecom services revenue by sector - 2012 - 2022
      • Table Change in mobile and fixed-line network voice traffic (million minutes) - 2012 – 2022
  • Regulatory environment
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • FIXED-LINE DEVELOPMENTS
      • Telecom sector liberalisation
      • Privatisation
      • Interconnect
      • Universal Service
      • Access
      • Number Portability (NP)
        • Table Accumulated fixed number portings - 2012 - 2022
      • Carrier PreSelection (CPS)
        • Table Drop in the number of CPS access lines - 2012 - 2022
      • European Electronic Communications Code
    • MOBILE NETWORK DEVELOPMENTS
      • Third GSM licence and 3G licences
      • Fourth GSM licence
      • Spectrum auctions
      • Mobile Number Portability (MNP)
        • Table Accumulated and annual mobile ported numbers - 2012 - 2022
      • Roaming
        • Table Growth in mobile roaming traffic (million minutes) - 2011 - 2022
      • Network Termination Rate (MTR)
  • Mobile market
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • Table Change in the number of mobile subscribers and penetration rate - 2012 - 2027
      • Table Change in the mobile market share of subscribers by operator - 2012 - 2022
      • Table Increase in mobile network voice traffic - 2012 - 2022
      • Table Development of mobile market revenue - 2012 - 2022
      • Table Change in the number of prepaid users and proportion to total - 2012 - 2022
      • Table Decline in HT Group's mobile prepaid subscribers - 2012 - 2022
      • Table Decline in A1 Croatia's prepaid subscribers and proportion to total - 2012 - 2020
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G (LTE)
      • 3G
      • IoT and M2M networks
        • Table Growth in the number of M2M connections - 2017 - 2022
        • Table Increase in the number of A1 Croatia's M2M connections - 2016 - 2020
    • MOBILE DATA
      • SMS/ MMS
        • Table Change in the number of SMS and MMS messages sent - 2012 - 2022
    • MOBILE BROADBAND
      • Table Growth in the number of mobile broadband subscribers and penetration – 2012 – 2027
      • Table Change in the number of dedicated mobile broadband subscribers - 2012 – 2022
      • Table Increase in mobile broadband revenue and traffic - 2015 - 2022
      • Table Growth in the number of A1 Croatia's mobile broadband subscribers - 2012 –2021
    • MAJOR MOBILE OPERATORS
      • Hrvatski Telekom
        • Table Increase in Hrvatski Telekom Group's mobile revenue - 2012 - 2022
        • Table Decline in Hrvatski Telekom's mobile annualised ARPU (HRK / subscriber / month) - 2012 – 2022
        • Table Change in Hrvatski Telekom's mobile prepaid and contract customer base (thousand) - 2012 – 2022
      • A1 Croatia
        • Table A1 Croatia prepaid, postpaid, and blended monthly ARPU ( / month) - 2012 – 2022
        • Table Change in A1 Croatia's Minutes of Use (MOU) - 2012 - 2020
        • Table Development of A1 Croatia's subscriber base (million) - 2012 - 2022
      • Telemach Croatia
        • Table Development of Telemach Croatia's financial data (SEK million) - 2011 - 2019
        • Table Change in Telemach Croatia's mobile revenue by segment (SEK million) –2015 – 2019
        • Table Change in Telemach Croatia's financial data ( million) - 2020 - 2021
        • Table Growth in Telemach Croatia's mobile subscriber base - 2012 - 2019
      • Mobile Virtual Network Operators (MVNOs)
    • MOBILE CONTENT AND APPLICATIONS
      • M-commerce
      • M-banking
  • Fixed-line broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Broadband statistics
        • Table Growth in the number of fixed broadband subscribers and penetration rate - 2012 – 2027
        • Table Growth in broadband data traffic by type (TB) - 2012 - 2022
        • Table Broadband data traffic growth by type - 2013 - 2022
        • Table Increase in broadband revenue (mobile and fixed) - 2012 - 2022
        • Table Increase in broadband revenue by platform (HRK billion) - 2017 - 2022
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Table Growth in the number of A1 Croatia's broadband subscriber base - 2012 - 2022
      • Table Change in the number of cable broadband subscribers - 2012 - 2022
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table Change in DSL accesses by type - 2012 - 2022
      • Table Change in the number of Hrvatski Telekom's retail DSL subscriber base – 2012 – 2022
      • VDSL
      • G.fast
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Growth in the number of fibre broadband subscribers - 2015 - 2022
    • OTHER FIXED BROADBAND SERVICES
      • Table Change in the number of fixed wireless broadband lines - 2017 - 2022
      • Wi-Fi
      • WiMAX
  • Digital economy
    • INTRODUCTION
    • E-GOVERNMENT
    • E-EDUCATION
    • E-HEALTH
  • Fixed network operators
    • Table Fixed-line market share by operator - 2012 - 2022
    • HRVATSKI TELEKOM (HT)
      • Table Hrvatski Telekom financial data (HRK million) - 2012 - 2022
      • Table Change in Hrvatski Telekom's fixed voice and mobile revenue (HRK million) - 2012 – 2022
      • Table Decline in the number of Hrvatski Telekom's retail fixed lines - 2012 - 2022
      • Table Decline in Hrvatski Telekom's voice ARPU - 2012 - 2022
    • A1 CROATIA
      • Table Development of A1 Croatia's financial results ( million) - 2012 - 2022
      • Table Development of in A1 Croatia's revenue - 2012 - 2022
      • Table Change in the number of A1 Croatia's access lines in service - 2012 - 2022
    • OPTIMA TELEKOM
      • Table Optima Telekom financial data (HRK million) - 2012 - 2021
      • Table Development of Optima Telekom operational data - 2012 - 2021
    • METRONET
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines in service and teledensity - 2012 - 2027
    • INTERNATIONAL INFRASTRUCTURE
      • Table Increase in international internet bandwidth - 2011 - 2020
    • CLOUD COMPUTING
    • WHOLESALE
    • SMART INFRASTRUCTURE
    • DATA CENTRES
  • Historic data
    • Table Historic - Fixed lines in service and teledensity - 2000 - 2011
    • Table Historic - International internet bandwidth - 2001 - 2011
    • Table Historic - Mobile subscribers and penetration rate - 1997 - 2011
    • Table Historic - Prepaid users and proportion of total - 2002 - 2011
    • Table Historic - SMS and MMS messages sent (million) - 2003 - 2011
    • Table Historic - Internet users and penetration rates - 2000 - 2015
    • Table Historic - Fixed broadband subscribers and penetration rate - 2003 - 2011
    • Table Historic - Development of telecom services revenue by sector (HRK million) - 2005 – 2011
    • Table Historic - Change in telecom services revenue by sector - 2005 - 2011
    • Table Historic - Accumulated fixed number portings - 2005 - 2011
    • Table Historic - Drop in the number of CPS access lines - 2008 - 2011
    • Table Historic - Change in the mobile market share of subscribers by operator – 2007 – 2011
    • Table Historic - Development of mobile market revenue - 2005 - 2011
    • Table Historic - Decline in the number of dedicated mobile broadband subscribers - 2007 – 2011
    • Table Historic - Growth in the number of A1 Croatia's mobile broadband subscribers – 2008 – 2011
    • Table Historic - Accumulated and annual mobile ported numbers - 2006 - 2011
    • Table Historic - A1 Croatia prepaid, postpaid, and blended monthly ARPU - 2004 – 2011
    • Table Historic - Change in A1 Croatia's Minutes of Use (MOU) - 2007 - 2011
    • Table Historic - Development of A1 Croatia's subscriber base - 2007 - 2011
    • Table Historic - Development of Tele2 Croatia's financial data (SEK million) - 2007 – 2011
    • Table Historic - Growth in Tele2 Croatia's mobile subscriber base - 2007 - 2011
    • Table Historic - Growth in the number of fixed broadband subscribers and penetration rate - 2003 – 2011
    • Table Historic - Broadband market revenue growth (mobile and fixed) - 2005 - 2011
    • Table Historic - Hrvatski Telekom financial data (HRK million) - 2008 - 2011
    • Table Historic - Decline in the number of Hrvatski Telekom retail fixed lines - 2005 – 2011
  • Glossary of abbreviations
  • Related reports

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