Belgium - Telecoms, Mobile and Broadband - Statistics and Analyses

Belgium - Telecoms, Mobile and Broadband - Statistics and Analyses

Belgium’s telecom sector sees further consolidation

There is considerable competition in Belgium’s telecom market, particularly in the fixed broadband segment. The mobile market is dominated by Proximus, Telenet, and Orange Belgium.

The preference among customers for bundled services has prompted the MNOs to revamp their strategies. By the end of 2021 about 46% of all triple play offers included mobile (compared to only 16.6% at the end of 2014).

In practice, MNOs must be positioned to offer fixed-line services, and the viability of mobile-only providers weakened some years ago. Proximus and Telenet (the latter owned by Liberty Global, and having more than 1.7 million fixed broadband subscribers and about 2.95 million mobile subscribers as of March 2022) are both well position to provide bundled services. Maintain its competitive position in this market was one of the key reasons for Orange Belgium to acquire VOO (which operates in the French-speaking part of the country) in late 2021, so enabling the operator to expand the reach of its bundled offers.

At the time of the deal, VOO’s HFC network reached 1.8 million premises (offering data rates of up to 1Gb/s). Coverage in Wallonia was 99%, while coverage in Brussels was 34%. Under Orange, VOO has stepped up its investment in FttP infrastructure, and in mid-2022 it was able to expand the reach of its 1Gb/s service to a number of other towns across the country. VOO expected that by the end of 2023 of would provide a gigabit service to half of all premises in Wallonia, and across all of the Brussels region.


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Belgium – 2022 (e)
  • Regional Europe Market Comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Development of telecom market investment – 2012 – 2021
      • Table Telecom market investment: network and licenses (€million) –2012 – 2021
      • Table Telecom investment as a proportion of revenue – 2012 – 2021
      • Table Development of retail telecom revenue by sector (€million) –2012 – 2021
      • Table Development of wholesale telecom revenue by sector (€million) –2012 – 2021
      • Table Total telecom revenue by sector (€million) –2012 – 2021
  • Regulatory environment
    • HISTORIC OVERVIEW
    • REGULATORY AUTHORITY
    • FIXED-LINE DEVELOPMENTS
      • Government policies
      • Interconnect
      • Access
      • Cable network access
      • Number Portability (NP)
        • Table Change in the number of fixed numbers ported – 2012 – 2021
      • Carrier PreSelection (CPS)
        • Table Carrier preselect numbers and annual change – 2012 – 2021
      • Wholesale Line Rental (WLR)
    • MOBILE NETWORK DEVELOPMENTS
      • Spectrum
      • SIM card registration
      • Roaming
        • Table Change in mobile roaming voice traffic – 2015 – 2021
      • Mobile Termination Rates (MTRs)
        • Table Development of mobile termination voice revenue – 2012 – 2021
      • Mobile Number Portability (MNP)
        • Table Change in the number of annual mobile numbers ported – 2012 – 2021
  • Mobile market
    • MARKET ANALYSIS
      • Table Development of mobile revenue (€million) –2012 – 2021
    • MOBILE STATISTICS
      • Table Change in the number of mobile subscribers and penetration – 2012 – 2027
      • Table Market share by operator – 2012 – 2019
      • Table Change in mobile ARPU – 2012 – 2021
      • Table Development of mobile voice traffic – 2012 – 2021
      • Table Average use of service per subscriber per month – 2012 – 2021
      • Table Mobile prepaid and contract subscribers (residential, MNOs) (million) –2012 – 2021
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G (LTE)
        • Table LTE subscribers with data – 2013 – 2021
      • 3G
        • Table 3G subscribers with data – 2013 – 2020
      • GSM
    • INTERNET OF THINGS (IOT)
      • Table M2M connections – 2012 – 2021
      • Table M2M revenue – 2014 – 2021
      • Table Growth in the number of Orange Belgium’s M2M connections – 2012 – 2021
    • MOBILE DATA
      • Table Growth in mobile data traffic – 2012 – 2021
      • Table Average data traffic per subscribers per month – 2013 – 2021
      • Table Increase in Proximus’s average mobile data traffic (MB/month/subscriber) –2016 – 2021
      • Short Message Service (SMS)
        • Table Change in SMS traffic – 2012 – 2021
      • Multimedia Messaging Service (MMS)
    • MOBILE BROADBAND
      • Table Change in the number of mobile broadband subscribers by technology (million) –2012 – 2021
      • Table Growth in the number of active mobile broadband subscribers and penetration – 2012 – 2027
    • MAJOR MOBILE OPERATORS
      • Proximus
        • Table Development of Proximus’s mobile revenue by sector (CBU) (€million) –2013 – 2022
        • Table Growth in the number of Proximus’s mobile subscribers (million) –2012 – 2022
        • Table Proximus CBU mobile subscribers by type (excluding M2M) (million) –2012 – 2022
        • Table Proximus annualised ARPU (CBU) by sector (€/ user / month) –2013 – 2022
      • Orange Belgium (Mobistar)
        • Table Change in the number of Orange Belgium’s mobile subscribers (million) –2012 – 2021
        • Table Change in the number of Orange Belgium’s MVNOs subscribers – 2014 – 2021
        • Table Development of Orange Belgium’s financial data (€million) –2013 – 2021
        • Table Development of Orange Belgium’s mobile services revenue – 2012 – 2021
        • Table Orange Belgium annualised ARPU – 2012 – 2021
        • Table Change in Orange Belgium’s mobile ARPO (€/month) –2017 – 2021
      • Telenet (BASE)
        • Table Development of Telenet’s mobile revenue – 2012 – 2022
        • Table Growth in the number of Telenet’s mobile subscribers (million) –2012 – 2022
      • Mobile Virtual Network Operators (MVNOs)
        • Table MVNO subscribers and market share – 2012 – 2021
        • Table MVNO revenue – 2012 – 2021
        • Table MVNO mobile voice traffic and market share – 2012 – 2021
  • Fixed-line broadband market
    • MARKET ANALYSIS
    • BROADBAND STATISTICS
      • Table Change in the number of fixed broadband subscribers by technology (million) –2012 – 2021
      • Table Growth in the number of fixed broadband subscribers and penetration – 2012 – 2027
      • Table Change in the number of broadband subscription net additions per year – 2012 – 2021
      • Table Residential broadband revenue – 2014 – 2018
      • Table Residential broadband ARPU – 2013 – 2018
      • Table Fixed-line broadband penetration by service – 2012 – 2021
      • Table Change in the proportion of fixed-broadband lines by speed – 2012 – 2021
      • Table Change in the number of fixed-broadband lines by speed (thousand) –2012 – 2021
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Telenet
        • Table Growth in the number of Telenet’s fixed broadband subscribers – 2012 – 2022
      • Interkabel
      • VOO
      • SFR (Numéricable)
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Proximus
        • Table Growth in the number of Proximus’s fixed broadband subscribers – 2012 – 2022
      • Versatel/Tele2 Belgium
      • Orange Belgium
        • Table Growth in the number of Orange Belgium’s broadband subscribers by type – 2012 – 2021
      • Other DSL developments
        • Table Growth in the number of VDSL subscribers – 2012 – 2021
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Growth in the number of FttP/B subscribers – 2012 – 2021
      • Government support
      • Digital Metropolis Antwerp
      • Proximus
    • OTHER FIXED BROADBAND SERVICES
      • Broadband Powerline (BPL)
      • Fixed Wireless Access (FWA)
      • WLAN/Wi-Fi
      • WiMAX
  • Fixed network operators
    • INTRODUCTION
      • Table Fixed voice telephony revenue – 2012 – 2018
      • Table Fixed-line and mobile traffic volume (billion minutes) –2012 – 2021
      • Table Fixed-line traffic by type (million minutes) –2012 – 2021
    • PROXIMUS
      • Table Change in the number of Proximus’s access channels (CBU) (thousand) –2012 – 2022
      • Table Proximus Group financial data (€million) –2012 – 2022
      • Table Proximus revenue by sector (€million) –2012 – 2022
      • Table Proximus revenue by operating division (€million) –2012 – 2022
      • Table Proximus fixed-line services revenue by sector (CBU) (€million) –2012 – 2020
      • Table Proximus monthly ARPU by sector (CBU) (€/ month) –2012 – 2018
    • COLT TELECOM
    • ORANGE BELGIUM
      • Table Development of Orange Belgium’s financial data (€million) –2013 – 2021
      • Table Orange Belgium service revenue by sector (€million) –2012 – 2021
      • Table Orange Belgium retail service revenue by sector (€million) –2012 – 2021
      • Table Orange Belgium subscribers by sector (thousand) –2012 – 2021
    • SCARLET (FORMERLY KPN BELGIUM)
    • TELE2 BELGIUM
    • TELENET
      • Table Development of Telenet’s financial data (€million) –2012 – 2022
      • Table Telenet revenue by sector (€million) –2012 – 2022
      • Table Telenet subscribers by sector (million) –2012 – 2022
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Decline in the number of fixed lines in service and teledensity – 2012 – 2027
      • Table Fixed lines by type (million) –2012 – 2021
    • NEXT GENERATION NETWORK (NGN)
    • INTERNATIONAL INFRASTRUCTURE
    • CLOUD SERVICES
    • SMART METERS
  • Appendix – Historic data
    • Table Historic - Telecom market investment: fixed and mobile by sector (€million) –2006 – 2010; 2014 – 2016
    • Table Historic – Broadband fixed-line subscribers by technology (thousand) –2000 – 2011
    • Table Historic - Internet users and penetration rate – 1995 – 2011
    • Table Historic - Broadband subscription net additions per year – 2005 – 2011
    • Table Historic - Telenet broadband subscribers – 2006 – 2011
    • Table Historic - Mobile voice traffic – 2005 – 2011
    • Table Historic - Fixed-line traffic by type (million minutes) –2005 – 2011
    • Table Historic - Carrier preselect numbers and annual change – 2009 – 2011
    • Table Historic - Market share by operator – 2009 – 2011
    • Table Historic - Growth in the number of Orange Belgium’s M2M connections – 2009 – 2011
    • Table Historic - Change in SMS traffic – 2009 – 2011
    • Table Historic - Change in the number of mobile broadband subscribers by technology (thousand) –2008 – 2011
    • Table Historic - Development of Telenet’s mobile revenue – 2007 – 2011
    • Table Historic - Fixed-line broadband penetration by service – 2007 – 2011
    • Table Historic - Growth in the number of Orange Belgium’s broadband subscribers – 2008 – 2011
    • Table Historic - Proximus Group financial data (€million) –2009 – 2011
    • Table Historic - Proximus revenue by sector (€million) –2009 – 2011
    • Table Historic - Proximus revenue by operating division (€million) –2007 – 2011
    • Table Historic - Development of Telenet’s financial data (€million) –2009 – 2011
    • Table Historic - Telenet revenue by sector (€million) –2009 – 2011
    • Table Historic - Telenet subscribers by sector (million) –2009 – 2011
  • Glossary of abbreviations
  • Related reports

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings