US Pet Market Outlook, 2025-2026

The performance of the pet industry is influenced by two key factors: economic conditions and pet ownership trends. While the “pets as family” mindset and focus on pet health continue to thrive, economic challenges facing U.S. pet owners create a tough market environment. Post-pandemic inflation and the trade policies of the current administration have brought a level of uncertainty not seen since the Great Recession. Additionally, stagnant growth in the pet population poses another obstacle, although this trend may reverse as more Gen Z adults enter the pet ownership market.

Assuming economic conditions remain stable, Packaged Facts predicts steady growth for the industry over the next five years. The primary challenge—and opportunity—for businesses in the sector lies in addressing economic concerns by ensuring pet care remains affordable. Supporting this goal are trends like the appeal of "Made in the USA" products, home-centric offerings, feline-focused items, premium goods, personalized services, and the adoption of AI-driven efficiencies—all of which can help stabilize and sustain the market.

Scope of the report:

This report analyzes current and projects future retail sales and trends across the U.S. pet industry. It examines collectively and separately four sectors of pet products and services – pet food, non-food pet supplies, veterinary services, and non-medical pet services – paying particular attention to the market impact of the economy, omnichannel and omnimarket strategizing, and consumer mindsets and purchasing patterns.


CHAPTER 1: EXECUTIVE SUMMARY
SCOPE AND METHODOLOGY
MARKET OVERVIEW
OPPORTUNITIES
Figure 1-1. Level of Agreement with the Statement, “I actively seek out pet foods made in the USA”, 2024 (percent of pet owners)
Illustration 1-1. Hollywood Feed’s Online U.S.A. Made Shop
Table 1-1. Household Ownership Base: Dogs vs. Cats, 2018 – 2024 (thousands)
Figure 1-2. Delivery or Pick-Up Methods Used to Receive Pet Product Orders, 2025 (percent of shoppers)
CHAPTER 2: MARKET SIZE AND GROWTH
CHAPTER HIGHLIGHTS
MARKET SIZE & GROWTH
Pet Industry Sales Advance 4% in 2024
Table 2-1a. US Pet Market Retail Sales by Sector, 2019 – 2024 (billion dollars)
Table 2-1b. US Pet Market Retail Sales Annual Change by Sector, 2019 – 2024 (percent change over previous year)
Market Shares by Sector
Table 2-2. Sector Share of US Pet Market Retail Sales, 2019 – 2024 and 2029P (percent)
Market Shares by Animal Type
Table 2-3a. Sector Sales of US Pet Market Retail Sales by Animal Type, 2024 (billion dollars)
Table 2-3b. Sector Share of US Pet Market Retail Sales by Animal Type, 2024 (percent)
Pet Product and Service Spending Levels
Table 2-4. Dollar Sales Per Pet-Owning Household by Sector, 2019 – 2024 (dollars)
Table 2-5. Dollar Sales Per Dog-Owning Household by Sector, 2019 – 2024 (dollars)
Table 2-6. Dollar Sales Per Cat-Owning Household by Sector, 2019 – 2024 (dollars)
Table 2-7. Dollar Sales per Individual Dog and Cat by Sector, 2024 (millions of dollars and dollars)
Retail Channel Trends: E-commerce Growth Continues to Outperform
Table 2-8a. US Retail Channel Sales of Pet Products by Channel Classification: Overall, Pet Food/Treats, and Pet Supplies, 2019 vs. 2024 (billion dollars)
Table 2-8b. Share of US Retail Channel Sales of Pet Products by Channel Classification: Overall, Pet Food/Treats, and Pet Supplies, 2019 vs. 2024 (percent)
Table 2-9a. US Retail Channel Sales of Pet Products by Channel Classification, 2019 – 2024 (billion dollars)
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Table 2-9b. Growth in US Retail Channel Sales of Pet Products by Channel Classification, 2020 – 2024 (percent)
LOOKING AHEAD
Economic Uncertainty Clouds Market Projections
Table 2-10. Projected US Retail Sales of Products and Services, 2024 – 2029 (billion dollars)
Projected Growth by Product Versus Service Sectors
Table 2-11a. Projected US Retail Sales of Products and Services by Sector, 2024 – 2029P (billion dollars)
Table 2-11b. Projected Annual Change in US Retail Sales of Products and Services by Sector, 2024 – 2029P (percent change over previous year)
Table 2-12. US Pet Market Compound Annual Growth Rates by Sector, 2019 – 2024 vs. 2024 – 2029P (percent)
Projected Growth by Retail Channel
Table 2-13. Projected Growth by Pet Market Sector, 2024 vs. 2029P (billion dollars)
MARKET DRIVERS
The Economic Bite
Table 2-14. Percentage Change in Consumer Price Index: Overall and by Pet Industry Sector, 2019 – 2024
Table 2-15. Effects of the Economic Environment on Pet Owners, January 2022, February 2023, January 2024, and January 2025 (percent negatively/positively affected)
Table 2-16. Selected Pet Product Spending Psychographics, January 2022, February 2023, January 2024, and January 2025 (percent of pet product shoppers)
Figure 2-1. Share of Pet Owners Facing Significant Challenges with Pet Care Costs, 2025 (percent)
Table 2-17. Changes in Levels of Pet Care Spending in Last 12 Months, February 2021, January 2022, February 2023, January 2024, January 2025 (percent of pet care customers with 2+ years as pet owners)
Inflation, Economic Angst Increase Post Election
Figure 2-2. Inflation Expectations, December 5, 2025 – February 7, 2027 (percent)
Table 2-18. Topline Pet Ownership Rates by Type: Overall, Dogs, and Cats, 2019 – 2024 (percent of overall households)
National Population Trends and Macroeconomic Factors
Human Population and Household Growth
Housing Affordability
Figure 2-3. Housing Affordability: Share of Homeowners vs. Renters with Cost Burdens, 2019, 2022, 2023 (percent)
Housing Prices
Figure 2-4. Median Sales Price of Houses Sold in the United States, January 1963 –October 2024 (dollars)
Mortgage Rates
Figure 2-5. Average 30-Year and 15-Year Fixed Mortgage Rates, September 2015 – January 2025 (percent)
Home Insurance Premiums
Consumer Credit and Debt
Figure 2-6. Total Housing and Non-Housing Debt Balance, Q1 2003 – Q4 2024 (trillion dollars)
The Student Loan Factor
Table 2-19. Student Loan Patterns by Generation, 2024 (percent with loans, thousands of borrowers, percent of total borrowers, and index)
Pet Shelter Data as Indicator
Higher-Income Households Represent Two-Thirds of Spending
Table 2-20. $70K+ Household Share of Pet Market Expenditures: By Classification, 2012 – 2023 (percent)
“Pets as Family”
Figure 2-7. Level of Agreement with Statement: “I consider my pets to be part of the family”, 2025 (percent of pet owners)
Figure 2-8. Level of Agreement with Statement: “My pets are central to my home life”, 2025 (percent of pet owners)
Figure 2-9. Patterns for Keeping Dogs and Cats Inside or Out, 2024 (percent of pet owners)
Figure 2-10. Patterns for Where Dogs and Cats Are Fed, 2024 (percent of pet owners)
Figure 2-11. Patterns for Where Dogs and Cats Sleep, 2024 (percent of pet owners)
Companionship, Love Top Reasons for Pet Ownership
Table 2-21. Top Reasons Why Pet Owners Have Their Pet: Dog Owners vs. Cat Owners, 2024 (percent of pet owners)
Spotlight on Pet and Human Health and Wellness
Figure 2-12. Agreement with Selected Statements Related to Pet Health Concerns: Dog vs. Cat Owners, 2025 (percent)
Pet Obesity and Aging Pets
Pets’ Impact on Human Health
Figure 2-13. Percentage Strongly or Somewhat Agreeing with Statement: “My pets are important to my mental health”: Dog vs. Cat Owners, 2024 (percent)
Figure 2-14. Percentage Strongly or Somewhat Agreeing with Statement: “My pets are important to my physical health”: Dog vs. Cat Owners, 2024 (percent)
CHAPTER 3: INDUSTRY TRENDS
CHAPTER HIGHLIGHTS
INDUSTRY TRENDS
Overview
Signs of the Economic Times
Omnichannel and Omnimarket
Illustration 3-1. Omnimarket Strategies Cross Traditional Business Boundaries
Figure 3-1. Agreement with Selected Industry Trend Psychographics: Overall and by Generational Cohort, 2025 (percent of pet owners)
AI Is Now
Consolidation Continues
Pet Food Market Leaders
Non-Food Pet Supplies Market Leaders
Leading Veterinary and Non-Medical Pet Service Operators
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Fast-Growing Franchises and Private Companies
Pet Care Start-up Accelerator Programs
Mars’ Companion Venture Fund
Mars’ Leap Venture Studio & Academy
Nestlé Purina’s PetCare Innovation Prize
Illustration 3-2. Purina Pet Care Innovation Prize Members
Other Accelerator Programs and Funds
White House Policies Will Determine Appetite for Deal-Making in 2025
Mergers, Acquisitions, Investments
Custom Veterinary Services Acquires Green Mountain Animal, LLC
Goose Attracts Multimillion Investment
Pet Food Experts Acquires Assets of Animal Supply Company
Vetigenics Closes Seed Funding Round
Anivive Lifesciences Secures Funding from Leonid Capital Partners
Kradle Closes Funding Round
Entrepreneurial Equity Partners Invests in Bil-Jac Foods
SportPet Acquires Mammoth Pet Products
Mixlab Acquires The Pet Apothecary
Paw Prosper Acquires Sleepypod
Harbour Group Acquires Senproco and Groomer’s Choice
Cellana Inc. and PhytoSmart Inc. Merge
General Mills Acquires Whitebridge Pet Brands’ North American Business
2B Associations Acquires PreMark Health Science
Ollie Acquires DIG Labs AI Platform
Petfolk Receives Multimillion Dollar Capital Investment
Pure Treats Acquires Bar W Foods and Eighteen Below Partners
Three Dog Brands Acquires Kennelmaster Foods, Inc.
Borgman Capital Acquires Buck Bone Organics
Chubb Acquires Healthy Paws
K9 Resorts Luxury Pet Hotel Receives Multimillion Dollar Investment
PawCo Foods Completes Seed Funding Round
CHAPTER 4: FOCUS ON PET FOOD AND TREATS
CHAPTER HIGHLIGHTS
PET FOOD AND TREATS
Sales Slow Along with Inflation
Figure 4-1. Percentage Change in Pet Food Consumer Price Index vs. Percentage Change in Pet Food US Retail Sales, 2019 – 2024
Fewer New Products, Innovation Down
Pet Food Purchasers (Still) Spending More
Table 4-1. Changes in Levels of Pet Food Spending in Last 12 Months, 2021 – 2025 (percent of pet care customers with 2+ years as pet owners)
Figure 4-2. Level of Agreement with Selected Statements Related to Pet Product Spending, 2025 (percent of pet product shoppers strongly or somewhat agreeing)
Figure 4-3. Types of Pet Food Changes Made, 2023 (percent of pet owners who changed pet foods in past 12 months)
Marketer Sales Performance Reflects Challenging Environment
The Superpremium Thrust: Less Processed, Fresh
Figure 4-4. Pet Owner Attitudes Toward Pet Food and Nutrition, 2024 (percent of pet owners)
Table 4-2. Pet Food Usage by Specialty Formulation Type: Dog Owners vs. Cat Owners, 2025 (percent of dog/cat food purchasers)
A Good Year for Freshpet
Figure 4-5. Freshpet Historical and Projected Sales, 2020 – 2027
Illustration 4-1. Freshpet Customized/Subscription Meal Plans
The Farmer’s Dog
Mars and Blue Buffalo
Recent Entries
Illustration 4-2. Fromm Family Foods’ Bonnihill Farms Gently Cooked, Fresh-Frozen Dog Food
Retailers on Board
Freeze-Dried, Air-Dried, Dehydrated
Illustration 4-3. Primal Pet Foods Kibble in the Raw at SUPERZOO 2024
Other “Less Processed” Forms and Claims
Nulo Introduces New Cold Pressed Process
Illustration 4-4. Nulo Cold Pressed Dog Foods
Gently Cooked Shelf-Stable
Human-Grade and Human-Style
Table 4-3. Pet Owner Behaviors Around Human Foods and Human-Grade Pet Foods: By Generation, 2025 (percent)
Illustration 4-5. Wet Noses Oven Baked Food for Dogs at SUPERZOO 2024
Locally Sourced, Made in the USA
Figure 4-6. Level of Agreement with the Statement, “I actively seek out pet foods made in the USA”, 2024 (percent of pet owners)
Illustration 4-6. Hollywood Feed’s Online U.S.A. Made Shop
Sustainable Pet Food Formulas and Industry Initiatives
Table 4-4. Agreement with Selected Statements Related to Pet Food Sustainability and Eco-Consciousness: Overall and by Generational Cohort, 2025 (percent of pet food purchasers)
Illustration 4-7. Canidae Sustain Line of Sustainable Pet Foods
PawCo Launches Plant-Based Pet Food Developed Using AI
Insect Proteins
Illustration 4-8. Earth Animal Wisdom From the Soil
Cultured Proteins
Illustration 4-9. Hill’s Pet Nutrition Sensitive Stomach & Skin with Insect Protein
Science-Based and Functional Diets
Figure 4-7. Products Considered Most Important for Pet Health and Wellness: Dog vs. Cat Owners, 2024 (percent)
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Hill’s Expands ActivBiome+, Prescription Diet Lines
Functional and Superfood Formulations
Illustration 4-10. Go! Solutions Functional Cat Foods at SUPERZOO 2024
Year of the Cat
Illustration 4-11. CatIt Freeze-Dried Raw Cat Foods at SUPERZOO 2024
Pet Treats a High Interest Market Segment
Table 4-5. Household Usage of Pet Food or Treats by Type in Last 6 Months, 2019 – 2024 (percent of dog/cat-owning households)
Figure 4-8. Purchase Rates for Pet Treats/Chews by Type: Dog vs. Cat Owners, 2025 (percent)
Meal Enhancements and Toppers
Illustration 4-12. Fussie Cat Goat Milk Purées
Private Label Pet Food
Figure 4-9. Level of Agreement with the Statement, “Store brand pet foods provide comparable quality to national brand pet foods”, 2024 (percent of pet owners)
Table 4-6. Usage Rates for Private Label Pet Food or Treats by Type in Last 6 Months, 2021 – 2024 (percent of category shoppers)
The Pet Food Industry Future (and Present ) of AI
CHAPTER 5: FOCUS ON NON-FOOD PET SUPPLIES
CHAPTER HIGHLIGHTS
NON-FOOD PET SUPPLIES
Slow Going
Pet Owners Also Paying the (Higher) Price
Figure 5-1. Year-Over-Year Changes in Levels of Non-Food Pet Supplies Spending, 2021 – 2025 (percent of non-food pet supplies purchasers)
Figure 5-2. Top Considerations in Choosing Where to Buy Pet Products, 2025 (percent of pet product shoppers)
Product Shortages Sorting Out
Pet Health & Wellness Remains Core Market Driver
Figure 5-3. Agreement with Selected Statements Related to Pet Health Concerns: Dog vs. Cat Owners, 2025 (percent)
Figure 5-4. Products Considered Most Important for Pet Health, 2025 (percent of dog/cat owners)
Illustration 5-1. Pet Life’s Health Tracker Dog Pads
Pet Medications Growth Moderates
Figure 5-5. Retail Shares of Pet Medication Sales by Non-Veterinary Channel, 2024 (in percent and millions of dollars)
Figure 5-6. Agreement with Pet Medication Cost-Related Statements, 2024 (percent of pet owners)
Walmart Reintroduces Online Pet Pharmacy
Illustration 5-2. Walmart Online Pet Pharmacy
Tractor Supply Scoops Up Allivet
Better Choice Expands Into Online Pet Medications
Pet Supplements Sales Slow
CBD Cedes New Product Trend Spotlight
AI, Smartphones at Center of Pet Tech
Figure 5-7. Share of Pet Owners Who Use Internet/Bluetooth Connected Pet Products: Overall and by Generational Cohort, 2025 (percent)
Table 5-1. High-Tech Pet Products Purchased in Last 12 Months, 2025 (percent of dog or cat owners)
Illustration 5-3. Purina’s AI-Powered Petivity Smart Litter Box Monitor
Table 5-2. Selected Attitudes and Behaviors Related to Smartphone Apps, 2025 (percent of pet owners)
Table 5-3. Agreement with Statement, “Technology is allowing me to save time on pet care”: Overall and by Generational Cohort, 2025 (percent of dog/cat owners)
Table 5-4. Agreement with Statement, “Technology is allowing me to spend more quality time with my pets”: Overall and by Generational Cohort, 2025 (percent of dog/cat owners)
Illustration 5-4. Traini AI App
Illustration 5-5. Companion AI Canine Enrichment System
Illustration 5-6. Ogmen Robotics ORo’s AI-powered Pet Robot
Illustration 5-7. Ropet AI Robot Pet
Test Kit Field Continues to Broaden
Home Centered Marketing and Product Design
Illustration 5-8. Petsense/Tractor Supply Halloween Décor
Celebrities and Designer Brands
Illustration 5-9. Kaley Cuoco’s OH NORMAN! Line
Illustration 5-10. Martha Stewart and Pretty Litter
Sustainability and Corporate Responsibility
Table 5-5. Cat Litter Usage in Last 12 Months, 2020 – 2023 (percent of litter category purchasers)
Illustration 5-11. Pet Supplies In-Store Recycling Program with TerraCycle
CHAPTER 6: FOCUS ON VETERINARY SERVICES
CHAPTER HIGHLIGHTS
VETERINARY SECTOR SALES OVERVIEW
Topline Revenues and Growth
Table 6-1. US Veterinary Sector Revenues: Overall and by Services vs. Products, 2019 – 2024 (billion dollars and percent change)
Dog Versus Cat Share of Veterinary Revenues
Revenues and Growth for Core Veterinary Services
Table 6-2. Core Veterinary Service Revenues, 2019 – 2024 (million dollars and percent change)
Price Inflation for Veterinary Services
Figure 6-1. Annual Consumer Price Index Inflation Rates for Veterinary Services, 2015 – 2024 (percent)
Figure 6-2. Changes in Levels of Veterinary Spending in Last 12 Months: Dog vs. Cat Owners, 2025 (percent of vet services customers with 2+ years as pet owners)
Figure 6-3. Significant Pet Care Challenges Faced by Veterinary Clients, 2025 (percent)
Figure 6-4. Change in Year-Over-Year (YoY) Veterinary Patient Visits, March 2024 – January 2025 (percent)
Veterinary Share of Non-Medical Pet Care Service Revenues
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Sector Projections
Table 6-3. Projected US Veterinary Sector Revenues: Overall and by Services vs. Products, 2024, 2025P, and 2029P (billion dollars and percent change)
COMPETITIVE LANDSCAPE
Business Environment
Local and/or Corporate
Illustration 6-1. CityVet
Leading Corporate Operators
Illustration 6-2. PetSmart’s ShotVet Vaccination Clinics
Vet Care as Omnimarket Strategy
Illustration 6-3. Chewy Vet Care
Illustration 6-4. Petco’s Vetco Total Care Animal Hospitals
Usage Patterns by Service Provider Type
Table 6-4. Usage Rates for Veterinary Services by Type of Provider: Dog Owners vs. Cat Owners, 2025 (percent of veterinary customers)
Generational Patterns
Figure 6-5. Usage Rates for Local, Independent Vet Practices by Generational Cohort: Dog Owners vs. Cat Owners, 2025 (percent)
Table 6-5. Levels of Agreement with Statements Related to Vet Service Providers by Type/Location: Overall and by Generational Cohort, 2025 (percent of veterinary customers)
Table 6-6. Most Important Sources of Pet Care Information: By Generational Cohort, 2025 (percent)
Telemedicine as Facet of Broader Transformation
Table 6-7. Levels of Agreement with Selected Statements Related to Telehealth, 2025 (percent of veterinary customers)
Illustration 6-5. Petco’s PetCoach
Illustration 6-6. Chewy Connect with as Vet
Illustration 6-7. Petfolk Care Membership Program
VETERINARY SERVICE USAGE AND SPENDING PATTERNS
Vet Services Usage Rates and Customer Base
Table 6-8. Veterinary Service Usage Rates: Overall and by Dog/Cat Ownership, 2019 – 2024 (percent of dog/cat owning households)
Vet Customer Base Drops to 47 Million Households
Table 6-9. Client Base for Veterinary Services vs. Overall Dog/Cat Household Population, 2021 – 2024 (in millions of households)
Dogs Account for Three-Fourths of Vet Patients
Patterns for Regular/Check-Up vs. Urgent/Emergency Care Visits
Figure 6-6. Patterns for Regular/Check-Up vs. Urgent/Emergency Care Veterinary Visits: For Dogs vs. Cats, 2025 (percent of dog/cat veterinary service users in last 12 months)
Patterns by Number of Vet Visits
Table 6-10. Patterns for Annual Number of Visits to Vet by Selected Dog/Cat Owner Classifications, 2021 – 2024 (percent of veterinary customers)
The Income Factor to Use of Vet Services
Table 6-11. Indexes for Use of Veterinary Services by Household Income Bracket: by Dog/Cat Ownership, 2024 (base index = 100)
Vet Care Spending per Client Household
Table 6-12. Veterinary Care Spending by Dollar Ranges in Last 12 Months per Client Household, 2021 – 2024 (percent)
Table 6-13. Veterinary Care Spending by Dollar Ranges in Last 12 Months: By Household Income Grouping, 2021 – 2024 (percent)
Table 6-14. Veterinary Care Spending by Dollar Ranges in Last 12 Months: Dog Owners Overall, Dog Owners without Senior Dogs, and Dog Owners with Senior Dogs Age 7+, 2021 – 2024 (percent)
Table 6-15. Veterinary Care Spending by Dollar Ranges in Last 12 Months: Cat Owners Overall, Cat Owners without Senior Cats, and Cat Owners with Senior Cats Age 7+, 2021 – 2024 (percent)
CHAPTER 7: FOCUS ON PET SERVICES
CHAPTER HIGHLIGHTS
NON-MEDICAL PET SERVICES SECTOR
Market Segmentation and Performance by Category
Table 7-1a. US Sales of Non-Medical Pet Services by Category, 2023 – 2025P (billion dollars and percent change)
Table 7-1b. Share of US Pet Services Sales by Category, 2022 – 2024 (percent)
Economic Stress/Inflation Takes a Toll
Figure 7-1. Changes in Levels of Pet Services Spending in Last 12 Months: Dog vs. Cat Owners, January 2025 (percent of pet services customers with 2+ years as pet owners)
Table 7-2. Changes in Levels of Spending on Non-Medical Pet Services in Last 12 Months, 2021 – 2025 (percent of pet services customers with 2+ years as pet owners)
Table 7-3. Share of Pet Owners Facing Significant Challenges with Pet Care Costs: By Topline Sector and Generational Cohort, 2025 (percent)
Table 7-4. Pet Services Usage Rates by Type: Overall and by Dog/Cat Ownership, 2019 – 2024 (percent of dog/cat owning households)
Table 7-5. Overall Dog/Cat Customer Base for Pet Services by Type, 2019 – 2024 (thousand households and percent change)
Declining Dog Population a Particular Concern
Pet Grooming Considered Second-Most Important Pet Service
Table 7-6. Pet Care Services Considered Most Important to Health and Wellness: Overall and by Generational Cohort, 2025 (percent of dog/cat owners)
A Shifting Market Landscape
Franchisors to the Fore
Pet Supplies Plus Parent Franchise Group Declares Bankruptcy
Dogtopia Targeting 400 Units by 2026
Figure 7-2. Number of Dogtopia Units, 2002 –2025P
Camp Bow Wow Woos New Franchisees with Cash Incentives
EarthWise Pet Offers Services and Proprietary Brands
Woof Gang Bakery & Grooming Closes Out a Strong 2024
Illustration 7-1. New Woof Gang Bakery & Grooming Treat Options
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Other Leading Pet Care Franchises
More Franchisors on the Expansion Trail
Best Friends Pet Care
Illustration 7-2. Best Friends Web Page: “Selling Your Business”
Non-Franchise Pet Services Chains
Rover and Wag! Dominate App-Based Pet Sitting/Walking
Rover Goes Private
Wag! Sales Decline in 2024
Walmart Rolling Out More Pet Services Centers
Illustration 7-3. Walmart Pet Services Center – Exterior
Pet Specialty Retailers and Shoppers All in on Services
Table 7-7. Selected Attitudes and Behaviors Related to Pet Services, 2025 (percent of pet services customers)
Petco
PetSmart
Chewy Remains Focuses on Pet Insurance, Vet Care
Illustration 7-4. Chewy CarePlus Pet Insurance and Virtual Vet Consult
Pet Insurance Is Top Performer
Penetration Remains Low
Table 7-8. Percent of Customers with Veterinary Expense Coverage: Overall, Pet Wellness Plans, Pet Insurance, 2025 (percent of dog/cat veterinary customers)
Cats Outrunning Dogs as New Pet Insurance Clients
Consolidation
PAW Act Could Make Vet Care and Pet Insurance More Affordable
Emerging Services
CHAPTER 8: RETAIL AND E-COMMERCE TRENDS
CHAPTER HIGHLIGHTS
RETAIL SECTOR SALES OVERVIEW
Topline Revenues and Growth
Table 8-1. US Retail Sector Sales of Pet Products: Overall and by Pet Food/Treats vs. Non-Food Pet Supplies, 2019 – 2024 (million dollars and percent change)
Brick-and-Mortar Versus E-Commerce Sales
Figure 8-1. Brick-and-Mortar (In-Store) vs. E-Commerce Shares of Retail Sector Pet Product Sales, 2019 – 2024 (percent)
Table 8-2. Pet Product Retail Sales and Shares: Overall and Brick-and-Mortar (In-Store) vs. E-Commerce, 2019 – 2024, 2025P, and 2029P (billion dollars, percent growth, and percent share)
Breakout of Brick-and-Mortar Sales: Mass Market Versus Pet Specialty
Table 8-3. Brick-and-Mortar (In-Store) Retail Sales of Pet Products: By Sector, 2019 – 2024 (billion dollars, percent growth, and percent share)
Sector Projections
Table 8-4. Projected Retail Sector Sales of Pet Products: Overall and by Pet Food/Treats vs. Non-Food Pet Supplies, 2024, 2025P, and 2029P (billion dollars and percent change)
COMPETITIVE LANDSCAPE
Omnimarket vs. Omnichannel
Figure 8-2. Level of Agreement/Disagreement with the Statement, “My pet product shopping patterns are ‘all of the above’”, 2024 (percent)
Illustration 8-1. PetSmart Treats Rewards
Illustration 8-2. Petco as Health and Wellness Company
Figure 8-3. Level of Agreement with the Statement, “I Like the Idea of Having a Single Source for Pet Care, Including Pet Products and Pet Services ”: By Generation, 2025 (percent of pet owners)
Figure 8-4. Level of Agreement with the Statement, “I Like the Idea of Having a Single Smartphone App for Pet Care, Including Pet Products and Pet Services”: By Generation, 2025 (percent of pet owners)
Consumer Priorities in Choosing Where and What to Buy
Illustration 8-3. Hollywood Feed Deals, Sales, and Price Matching
Table 8-5. Especially Important Considerations in Choosing Where to Buy Pet Products, 2025 (percent of pet product shoppers)
The Omnipresent Internet
Figure 8-5. Uses of the Internet for Pet Product Shopping, 2025 (percent of pet product shoppers)
Autoship and DTC Purchasing
Illustration 8-4. Direct-to-Consumer Purchasing of PrettyLitter
Home Delivery and Pickup Options
Figure 8-6. Delivery or Pick-Up Methods Used to Receive Pet Product Orders, 2025 (percent of shoppers)
A Limited Moat for Customer Loyalty
Figure 8-7. Share of Shoppers Using One Main Store, Website, or Smartphone App for Pet Product Purchasing, 2025 (percent)
Private Label Outpaces National Brands in Growth
Table 8-6. Store Brand Usage Rates by Dog or Cat Product Category, 2021 vs. 2024 (percent of category purchasers)
Figure 8-8. Percent Who Have Purchased Store Brand Products in Last 12 Months: By Generation, 2025 (pet product shoppers)
Illustration 8-5. Costco Kirland Signature Cat Food
Priority on Customer Loyalty and Rewards Programs
Figure 8-9. Percent Who Consider Customer Loyalty/Reward Programs “Especially Important” in Choosing Where to Shop, 2023–2025 (pet product shoppers)
Growing Role for Payment Services
Figure 8-10. Percent Purchasing Pet Products Through “Buy Now, Pay Later” Plans: By Generation, 2025 (pet product shoppers)
Illustration 8-6. Klarna Buy Now, Pay Later at Petco
IN-STORE AND E-COMMERCE SHOPPING PATTERNS
Topline Retail Shopping Patterns
Table 8-7. Where/How Purchased Pet Products in Last 12 Months, 2023 – 2025 (percent of pet product shoppers)
Table 8-8. General In-Store vs. Online Shopping Patterns, 2023 – 2025 (percent of pet product shoppers)
Table 8-9. Most Recent Purchase of Pet Products: In-Store, Online, by Smartphone App, 2025 (percent of pet product shoppers)
CHANNEL PURCHASING PATTERNS
Mass, Pet Specialty, and Online Share of Pet Product Shoppers
Figure 8-11. Selected Retail Channel Shares of Pet Food Shoppers, 2023 vs. 2024 (percent of the total households who buy pet food)
Table 8-10. Pet Food Shopper Base for Selected Retail Channels, 2023 vs. 2024 (thousand households)
Figure 8-12. Leading Retailer/E-tailer Shares of Overall Pet Food Shoppers, 2024 (percent of the total households who buy pet food)
Table 8-11. Pet Food Shopper Base for Selected Retail/E-tail Leaders, 2023 vs. 2024 (thousand households)
Leading Pet Specialty Retail Chains
Table 8-12. Leading Pet Specialty Retailers in North America, 2024 (number of stores)
The Fresh Food Factor
Top Websites for Pet Products
Figure 8-13. Leading Websites Shopped for Pet Products in Last 12 Months, 2025 (percent of online shoppers for pet products)
Cross-Shopping Among Top Retailers and E-Tailers
Table 8-13. Pet Food Cross-Shopping Indices Across Key Retailers and Retail Classifications, 2024
CHAPTER 9: PET POPULATION TRENDS
CHAPTER HIGHLIGHTS
OVERVIEW BY DOG/CAT OWNERSHIP CLASSIFICATION
Topline Ownership Rates and Population
Table 9-1a. Household Ownership Rates by Dog/Cat-Keeping Classification, 2018 – 2024 (percent)
Table 9-1b. Household Ownership Base by Dog/Cat-Keeping Classification, 2018 – 2024 (thousands)
Figure 9-1. Growth in Number of Pet-Owning Households by Dog/Cat Ownership Classification, 2019 vs. 2024 (percent)
Green Shoots for Dog Population Growth?
Figure 9-2. Annual Change in Number of Dog-Owning Households by Generation: Gen Z Adults vs. Millennials, 2020-2024 (thousands)
FOCUS ON DOG POPULATION TRENDS
Topline Dog Ownership Rates and Population
Table 9-2. Dog Ownership, 2018 – 2024 (percent and million households)
Trends by Number of Dogs Owned
Table 9-3. Household Ownership Rates for Dogs: Overall and by Number of Dogs, 2018 – 2024 (percent of US households)
Table 9-4. Dog Ownership Distribution by Number of Dogs, 2018 – 2024 (percent of dog-owning households)
Table 9-5. Household Base of Dog Owners: Overall and by Number of Dogs, 2018 – 2024 (thousands)
Size of Dogs Owned
Figure 9-3. Distribution of Dog Ownership by Size/Weight of Dogs, 2024 (percent of dog owners)
Puppy and Senior Dog Populations
Table 9-6a. Percentage of Dog-Owning Households with Puppies Under Age 1 or Senior Dogs Age 7+, 2019 – 2024 (percent)
Table 9-6b. Number of Dog-Owning Households with Puppies Under Age 1 or Senior Dogs Age 7+, 2019 – 2024 (thousands)
Overweight and Special Needs Dogs
Table 9-7. Share of Dog Owners with Special-Need Dogs, 2024 (percent)
Dog Ownership by Generational Cohort
Table 9-8. Dog Ownership Trends by Generational Cohort, 2018 – 2024 (percent who own, share of total owners, thousand households, and index)
Understanding Dog Ownership Patterns for Gen Z (and Their Parents)
Table 9-9. Gen Z Patterns for Dog Ownership: Overall and by Household Head Status, 2024 (percent)
Dog Ownership and Household Income
Table 9-10. Dog Ownership Trends by Household Income, 2018 – 2024 (percent who own, share of total owners, thousand households, and index)
FOCUS ON CAT POPULATION TRENDS
Topline Cat Ownership Rates and Population
Table 9-11. Cat Ownership, 2018 – 2024 (percent and million households)
Trends by Number of Cats Owned
Table 9-12. Household Ownership Rates for Cats: Overall and by Number of Cats, 2018 – 2024 (percent of US households)
Table 9-13. Cat Ownership Distribution by Number of Cats, 2018 – 2024 (percent of cat-owning households)
Table 9-14. Household Base of Cat Owners: Overall and by Number of Cats, 2018 – 2024 (thousands)
Size of Cats Owned
Figure 9-4. Distribution of Cat Ownership by Size/Weight of Cats, 2024 (percent of cat owners)
Kitten and Senior Cat Populations
Table 9-15a. Percentage of Cat-Owning Households with Kittens Under Age 1 or Senior Cats Age 7+, 2019 – 2024 (percent)
Table 9-15b. Number of Cat-Owning Households with Kittens Under Age 1 or Senior Cats Age 7+, 2019 – 2024 (thousands)
Overweight and Special Needs Cats
Table 9-16. Share of Cat Owners with Special-Needs Cats, 2024 (percent)
Cat Ownership by Generational Cohort
Table 9-17. Cat Ownership Trends by Generational Cohort, 2018 – 2024 (percent who own, share of total owners, thousand households, and index)
Cat Ownership and Household Income
Table 9-18. Cat Ownership Trends by Household Income, 2018 – 2024 (percent who own, share of total owners, thousand households, and index)
OWNERSHIP RATES FOR PETS OTHER THAN DOGS OR CATS
14% of Pet Households Have Pets Other Than Dogs or Cats
Table 9-19. Topline Ownership Rates for Pets Other Than Dogs or Cats, 2024 (percent of pet-owning households)
Skew to Newer Pet Owners
Figure 9-5. Years as Pet Owners by Type of Pet Owned, 2025 (percent of current pet owners by classification)
Table 9-20. Ownership Indices by Types of Pets Owned: Selected Demographics, 2024 (index)

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