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U.S. Pet Market Focus: Walmart as Competitor assesses Walmart pet products and services offerings within the context of the broader pet market. It focuses on omni-channel (online, in-store, and aggregated) consumer pet products/supplies purchasing trends over time, and includes analysis of click-and-collect, subscription, and private label uptake. Comparative metrics are provided for Walmart and rival major retailers.
Executive Summary
Introduction
Scope of Report
Methodology
Walmart Leads in Pet Product Sales
Sam's Club Pet Product Sales
Walmart Share of Pet Product Shoppers
Table Top Channel Choices for Pet Product Shopping in Last Three Months: Pet Food vs. Non-Food Pet Supplies, 2016-2018 (percent)
Walmart and Pet Medications
Customer Base and Pet Ownership Patterns
Customers are Buying More Pet Products at Walmart
The Pet Parenting Factor
Why Consumers Choose Walmart for Pet Care Shopping
Table Factors Most Important to Choosing Pet Products Provider, 2018 (percent)
Role of Private Label
Cross-Retailer Shopping Patterns for Walmart Pet Product Shoppers
Omnichannel Is Crucial
Pet Product Purchasing In-Store, Online, and Both
Table In-Store/Online, In-Store, In-Store Only & Online Pet Product Purchases: Selected Brick-and-Mortar and Internet Retailers, 2018 (percent)
Online Purchasing Analysis
Walmart Omnichannel Pattern Suggests Online Pet Products Traction
Services Key to Competing with Internet
Walmart as Pet Market Competitor
Walmart Overview
Pet Industry Context
Pet Product Sales by Channel
Table Share of U.S. Retail Channel Sales of Pet Products by Channel Classification, 2017 (percent)
Walmart Leads in Pet Product Sales
Sam's Club Pet Product Sales
Walmart Share of Pet Product Shoppers
Table Top Channel Choices for Pet Product Shopping in Last Three Months: Pet Food vs. Non-Food Pet Supplies, 2016-2018 (percent)
Walmart and Pet Medications
Table Top Brick-and-Mortar Channel Choices for Purchasing Pet Medications in Last Three Months, 2016 vs. 2017 (percent of pet product buyers)
The Walmart Pet Products Shopper
Shopper Overview
Customer Base and Pet Ownership Patterns
Table Pet-Owning Customer Base for Walmart and Sam's Club, 2018 (in thousands of households)
Table Pet-Owning Customer Base for Other Leading Retailers: PetSmart, Petco, Target, Costco, and Kroger, 2018 (in thousands of households)
Table Pet-Ownership Patterns Among Pet Product Customers: Walmart, Pet Superstores, Supermarkets, 2018 (percent and index)
Customers Are Buying More Pet Products at Walmart
Table Percent Buying More, Less, or Same Amount of Pet Products from Walmart Compared to a Few Years Ago: By Gender and Age Bracket, 2018 (percent and index)
Table Percent Buying More, Less, or Same Amount of Pet Products from Walmart Compared to a Few Years Ago, by HH Income and Geographic Density, 2018
The Pet Parenting Factor
Overview: Why Consumers Choose Walmart for Pet Care Shopping
Analysis of Key Factors
Table Factors Most Important to Choosing Pet Products Provider, 2018 (percent)
Price Factors
Table Price Factors Most Important to Choosing Pet Products Provider, by Retailer Used Most, 2018 (percent and index)
Convenience Factors
Table Convenience Factors Most Important to Choosing Pet Products Provider, by Retailer Used Most, 2018 (percent and index)
Brand and Selection Factors
Table Brand/Selection Factors Most Important to Choosing Pet Products Provider, by Retailer Used Most, 2018 (percent and index)
Role of Private Label
The Story of Ol' Roy
Table Ol' Roy Dog Food Purchasers, 2009-2018 (percent of dog owners)
Table Ol' Roy Dog Food Purchasers: By Demographic, 2018(percent and index)
Table Cross-Brand Purchasing Patterns Among Ol' Roy Dog Food Customers: By Demographic, 2018 (percent)
Staff and In-Store Service Factors
Table Staff and Customer Service Factors Most Important to Choosing Pet Products Provider, by Retailer Used Most, 2018 (percent and index)
Retail, Internet, and Omnichannel
Retail Store Competition
Channels Trends
Table Pet Product Purchasing Patterns by Channel, 2011-2018 (percent)
Channel Loyalty Is Slipping
Table Sole Channel Pet Product Purchasers: Usage by Channel and Average Number of Channels Used, 2011-2018 (percent and number
Cross-Retailer Shopping Patterns for Walmart Pet Product Shoppers
Omnichannel Competition
Omnichannel Is Crucial
Amazon and Chewy as Internet Kingpins
In-Store and Online Patterns for Pet Product Purchasing
Table Pet Product Purchases: In-Store, In-Store Only, Online, and Online Only, 2018 (percent)
In-Store Purchasing Analysis
Table In-Store, In-Store-Only, and Online Pet Product Purchasers Who Purchase In-Store: By In-Store Retailer Purchased From and Purchased From Most, 2018 (percent)
Pet Product Purchasing In-Store, Online, and Both
Table In-Store/Online, In-Store, In-Store Only & Online Pet Product Purchases: Brick-and-Mortar and Internet Retailers, 2018 (percent)
Online Purchasing Analysis
Table Online Pet Product Purchasers, by Online Retailer Purchased From and Purchased From Most, 2018 (percent)
Online Ordering Factors
Table Online Ordering Factors Most Important to Choosing Pet Products Provider: by Retailer Used Most, 2018 (percent and index)
Walmart Omnichannel Pattern Suggests Online Pet Products Traction
Table Walmart Consumables Purchasers: In-Store vs. Online, by Retail Category, 2018 (percent)
Role of Subscriptions/Auto-Ship
Table Pet Products Subscription Service Usage, by Demographic, 2018 (index)
Table Pet Products Subscription Service Usage, by Retailer Where Shop for Pet Products, 2018 (index)
Click-and-Collect
Table Pet Products Click-and-Collect Usage, by Demographic, 2018 (index)
Table Pet Products Click-and-Collect Usage, by Retailer Used for Pet Products, 2018 (index)
Growth of Retailer Pet Services
Services as Omnichannel Advantage
Services Key to Competing with Internet
Table Customers Who Consider In-Store Pet Service Factors Most Important to Choosing Pet Products Provider, by Retailer Used Most, 2018 (percent and index)
In-Store Pharmacies and Pet Medications
Table Pet Owner Walmart Pharmacy Use: Share Who Fill Prescription for Self and for Pet, 2018 (percent)