U.S. Pet Market Focus: Pet Product Retail and Internet Shopping Trends, 2021


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U.S. Pet Market Focus: Pet Product Retail and Internet Shopping Trends, 2021

This report from U.S. pet market research leader Packaged Facts provides a numbers-focused update on pet product retail sales and shopping patterns in the U.S., with a focus on the rise of pet product e-commerce since the advent of COVID-19. Report coverage and quantification concentrates on the mass-market, pet specialty, and veterinary sectors, including shopper demographics, and includes focus chapters on pet food and pet medications and flea control.



  • Executive Summary
    • Scope & Methodology
      • Scope of Report
      • Report Methodology
    • Overview of Sales and Shares
      • The Pet Industry Omnimarket
      • Topline Pet Product Sales
        • Table U.S. Sales of Pet Products: Overall, Retail Channel Pet Food/Treats, Retail Channel Pet Supplies, and Veterinary Sector Products, 2020, 2021P, and 2025P (dollar sales in millions and percent growth)
      • Retail Channel Pet Product Sales and Shares
    • Focus on Pet Food
      • Internet vs. Brick-and-Mortar Pet Food Sales
      • Walmart Tops the Charts
      • Growth in Internet Shopping Flattens Other Channel Performance
        • Table Leading Sectors for Pet Food Shopping, Fall 2019 – Fall 2021 (percent of pet-owning households)
      • Cross-Channel Shopping Patterns for Pet Food
      • Demographics for Buying Pet Food Online
    • Focus on Pet Medications
      • Internet vs. Brick-and-Mortar Pet Medication Sales
      • Online Share of Prescription Flea/Tick/Heartworm Shopping
      • Veterinary Sector Strength, Jump in E-Commerce for Flea Control
        • Table Leading Sectors for Flea Control Product Shopping, Fall 2019 – Fall 2021 (percent of dog- or cat-owning households)
      • Cross-Channel Shopping for Flea Control
      • Flea Control E-commerce Lowers B&M Customer Base
  • Overview of Sales and Shares
    • Chapter Highlights
    • Competitive Landscape
      • The Pet Industry Omnimarket
      • Topline Pet Product Sales
        • Table U.S. Sales of Pet Products: Overall, Retail Channel Pet Food/Treats, Retail Channel Pet Supplies, and Veterinary Sector Products, 2020, 2021P, and 2025P (dollar sales in millions and percent growth)
      • Retail Channel Pet Product Sales and Shares
        • Table U.S. Retail Sales of Pet Products: Overall, Internet vs. Brick & Mortar (Mass Market, Pet Specialty, and Other), 2020, 2021P, and 2025P (dollar sales in billions and percent share)
      • Retail Channel Pet Food/Treat Sales and Shares
        • Table U.S. Retail Sales of Pet Food/Treats: Overall, Internet vs. Brick & Mortar (Mass Market, Pet Specialty, and Other), 2020, 2021P, and 2025P (dollar sales in billions and percent share)
      • Retail Channel Pet Supplies (Non-Food) Sales and Shares
        • Table U.S. Retail Sales of Pet Supplies (Non-Food): Overall, Internet vs. Brick & Mortar (Mass Market, Pet Specialty, and Other), 2020, 2021P, and 2025P (dollar sales in billions and percent share)
  • Focus on Pet Food
    • Chapter Highlights
    • Category Shopping Overview
      • Internet vs. Brick-and-Mortar Pet Food Sales
        • Table U.S. Retail Dollar Sales of Pet Food/Treats: Total, Online, Mass-Market, Pet Specialty, and Other Outlets, 2020, 2021P, and 2025P (in billions)
      • Walmart Tops the Charts
      • Growth in Internet Shopping Flattens Other Channel Performance
        • Table Where Shop for Pet Food Products, Fall 2019 – Fall 2021 (percent of pet-owning households)
      • Cross-Channel Shopping Patterns for Pet Food
        • Table Cross-Channel Shopping Patterns for Pet Food, Fall 2019 vs. Fall 2021 (percent of pet food customers)
      • Growth Demographics for Buying Pet Food Online
        • Table Where Shop for Pet Food: Selected Growth Demographics for Internet vs. Other Channels, Fall 2021 Customer Base and Change in Customer Base Since Fall 2019 (in millions of pet-owning households)
      • Detailed Demographic Tables
        • Table Where Shop for Pet Food: By Demographic, Fall 2021 (by percent of pet-owning households)
        • Table Where Shop for Pet Food: By Demographic, Fall 2021 (in thousands of pet-owning households)
        • Table Where Shop for Pet Food: By Demographic, Fall 2021 (by index with norm = index of 100)
  • Focus on Pet Medications
    • Chapter Highlights
    • Category Shopping Overview
      • Internet vs. Brick-and-Mortar Pet Medication Sales
        • Table U.S. Retail Dollar Sales of Pet Medications: Total, Veterinary Sector, Online, and Brick-and-Mortar, 2020, 2021P, and 2025P (in billions)
      • Online Share of Prescription Flea/Tick/Heartworm Shopping
      • Veterinary Sector Strength, Rise in E-Commerce for Flea Control
        • Table Where Shop for Flea Control Products, Fall 2019 – Fall 2021 (percent of dog- or cat-owning households)
      • Cross-Channel Shopping for Flea Control Tilts Online
        • Table Cross-Channel Shopping Patterns for Flea Control Products, Fall 2019 vs. Fall 2021 (percent of dog- or cat-owning households)
      • E-commerce Competition Lowers B&M Customer Base for Flea Control
        • Table Where Shop for Flea Control Products: Selected Growth Demographics for Internet vs. Other Channels, Fall 2021 Customer Base and Change in Customer Base Since Fall 2019 (in millions of pet-owning households)
      • Detailed Demographic Tables
        • Table Where Shop for Pet Medications: By Demographic, Fall 2021 (by percent of dog- or cat-owning households)
        • Table Where Shop for Pet Medications: By Demographic, Fall 2021 (in thousands of dog- or cat-owning households)
        • Table Where Shop for Pet Medications: By Demographic, Fall 2021 (by index with norm = index of 100)
    • Appendix: Map of Census Regions and Sub-Regions

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