Co-Branded Credit Cards in the US, 9th Edition

Co-Branded Credit Cards in the US, 9th Edition


Packaged Facts, a leading provider of consumer-oriented market research and analysis, today announced the launch of its new report “Co-Branded Credit Cars in the US, 9th Edition,” offering a deeply detailed analysis of the industry specific dynamics affecting the performance of the largest co-branding partnership segments, consumers and the competitive and economic challenges shaping the industry.

Rebounding successfully from the COVID-19 pandemic downturns in purchase volume and revolving balances, by early 2021, the industry is fully recovered in 2023, with major firms – including Chase, Capital One, and Wells Fargo – all showing growth in their credit card outstandings between 2020 and 2022.

With the co-branded credit card market reflecting the economic health of multiple sectors – as well as the overall health – of the economy, key challenges still remain, including rising charge-off rates, rising interest rates and the impact of inflation, and aggressive regulation of late fees. In addition, co-branded credit cards are not optimizing their utility, as consumers are reluctant to use co-branded cards outside their featured brands.

In general, longer term payment trends – such as the switch from checks and cash to electronic payments – continue. Younger consumers in particular are not interested in using cash, with a third of those under 50 saying they never use cash.

In 2022, the top US co-branded credit card programs accounted for $757.9 billion in purchase volume. Costco led the pack, with retail, airline and hotel partnerships representing the rest of the leaders. In addition to Costco, leading retailers include Walmart, Amazon, and Target. Key airline partners are American Airlines, Delta, and United, while Marriott International is a key hotel partner.

Nonetheless, many large retailers offer both private label and co-branded cards, relying on the same issuer to handle both portfolios for consistency across new account acquisition initiatives, rewards accumulation paths, and customer service standards.

Consumer demographics show that 70% of adults have credit cards with nearly 30% holding co-branded cards. The most common type of co-branded cards are those affiliated with department stores, followed by Amazon/Prime, warehouse clubs and airline/hotel chain cards. What consumers want most of these cards – no matter where used and when – are no annual fees, 100% fraud protection, great customer service, and 0% interest on purchases for the first 12 months.


  • Executive Summary
    • Scope of Report
    • Report Methodology
  • Market Overview
    • Payments 2023
      • Credit Card Industry During the Pandemic
      • Credit Card Industry Post-Pandemic
      • Consumer Credit - More Consumers Carry Unpaid Card Balances
      • Rising Credit Card Receivables Increasingly Accompanied by Charge-off Growth
      • Servicing Debt Consumes More of Consumers' Income
        • Table Average Monthly Debt Servicing Payments to Banks per Consumer, 2022-2023 (dollars)
      • Ubiquity of Credit Cards
        • Table Total Number, Value, and Dollar Average of Credit Card Payments, 2015, 2018, and 2021
      • Key Challenges Facing the Co-Branded Credit Card Market
        • Table All Credit Card Plans, Average Interest Rates, 2018-2022 (percent)
      • Co-Branded Credit Cards are Not Optimizing Their Utility
      • Purchase Volume Trends for the Major Networks
        • Table Purchase Volume for Mastercard, Visa and American Express, Quarterly, Q2 2022-Q2 2023 ($ billions)
        • Table Largest Credit Card Issuers by Receivables, 2020-2022 ($ billion)
      • Longer Term Payment Trends Continue
        • Table Monthly Consumer Payments, 2021 and 2022 (number of transactions per consumers and dollars per consumer)
      • Payment Method Choice and Consumer Age and Household Income
      • Customer Acquisition
      • Credit Card Issuer Responses to Pandemic
        • Table Revolving Credit - Change, Flow and Outstanding, 2016-Q1 2021
      • Credit Card Issuers Responded to Lower Transaction Volumes During the Pandemic
      • Popular Categories of Rewards Benefits
      • Rewards Double-Dipping is a Top Priority
        • Table Ownership of Credit Card by Type, 2023
      • Gen Z Learns Rewards Maximizing Hacks from TikTok
      • Travel Rewards Valued by Consumers
      • Older Consumers Most Unwilling to Pay Annual Fees for Travel Rewards
    • Co-Branded Credit Card Growth Through 2025
  • The Issuers
    • Industry Context
      • Components of Issuer Income
      • The Largest Issuers
        • Table Credit Card Receivables, Leading Issuers, 2020-2022 ($ billions)
        • Table Leading Credit Card Issuers by Purchase Volume, 2020-2022 ($ billions)
      • Co-Branded Card Users
        • Table Top US Co-Branded Credit Card Programs, by Purchase Volume, 2020-2022 ($ billions)
    • American Express
      • Overview
        • Table American Express Network Volume, 2020-2022 ($ billion)
        • Table American Express Total Revenues Net of Interest Expense, 2020-2022 ($ million)
      • Strong Growth Across Major Business Categories
        • Table American Express US Consumer Services Billed Business, Q1 2022-Q3 2023 ($ billion)
      • Competitor Differentiation
        • Table Selected American Express Card-Related Statistics, 2020-2022
      • Future Growth
      • Leaning Hard into Millennials and Gen Z Consumers
      • Snapshots of Platinum and Centurion Cardholders
      • Achieving Acceptance Parity with Visa and Mastercard
      • Small Business Saturday and Lower Merchant Discounts
      • Expanding the Payments Platform Through Partnerships
      • Delta is an "Important Source of Value" for AmEx Cardholders
      • Co-Branded Card Volumes
    • Bank of America
      • Overview
      • Bank of America Focused on Organic Growth
      • Large Fines for Denying Reward Payments and Other Infractions
    • Capital One
      • Overview
      • Capital One Purchase and Receivables Volumes
        • Table Capital One Credit Card Purchase Volume and Receivables, 2020-2022 ($ billion)
        • Table Capital One Co-Branded Credit Cards, Purchase Volume and Outstandings, 2020-2022 ($ billion)
      • Key Program Partner: Walmart
    • JPMorgan Chase
      • Overview
      • Chase is Very Upbeat About the Economic Health of US Citizens
      • Chase is the Largest Credit Card Issuer
      • Snapshot of 2022 Consumer Lending
        • Table JPMorgan Chase Credit Card Sales Volume and New Accounts, 2020-2022 ($ billion and # million)
      • Chase Credit Card Income
        • Table Components of JPMorgan Chase Credit Card Income, 2020-2022 ($ millions)
      • Chase Issues Many of the Largest Co-Branded Programs
        • Table JPMorgan Chase Co-Branded Credit Cards: Purchase Volume and Outstandings, 2020-2022 ($ billion)
    • Citibank
      • Overview
        • Table Citibank, Total Credit Card Portfolio, Outstandings and Purchase Volume, 2020-2022 ($ billion)
      • Citi Branded Cards
      • Citi's Retail Services
        • Table Citibank Co-Branded Credit Card Purchase Value and Loan Receivables, 2020-2022 ($ billion)
    • Synchrony Financial
      • Overview
        • Table Key Synchrony Financial and Performance Metrics, 2019-2022 ($ billion and # million)
      • Leveraging Synchrony's Bank for Lower-Cost Funding
      • Despite Broad Range of Customers, Synchrony Dependent on its Five Largest Programs
      • Dual Cards are Focus of Sales Development
      • Operating Segments Replaced by Industry Sales Platforms for Financial Reporting
      • Synchrony's Expansion into BNPL
        • Table Synchrony Financial Co-Branded Credit Card Purchase Volume and Loan Receivables, 2020-2022 ($ billion)
    • U.S. Bank
    • Other Issuers
      • Note on Other Banks
  • Airline Partnerships
    • Industry Context
      • 2022 and 2023 Were Airline Years of Recovery
        • Table Operating Revenue, US Airlines, 2019-2022 ($ billion)
      • Airline Loyalty Programs
      • After Cash, Travel Rewards Are the Most Popular Credit Card Reward
        • Table Ownership of Credit Card by Type, 2023
      • The Power of Co-Branded Credit Cards to Drive Behavior
        • Table Leisure and Business Co-Branded Credit Card Owners Declining Miles Earning, 2016-2018
      • Profits from a "Free" Award Ticket
        • Table Issuer Profits from Travel Award Ticket
      • US Airlines Are Mileage Marketing Companies with Loyalty Flights
        • Table Market Value of Largest US Airline Frequent Flyer Programs, 2023
    • American Airlines
      • Overview
        • Table American Airlines' Selected Operating Data, 2021-2022
      • AAdvantage Loyalty Program
      • Leveraging the Strength of Global Alliances
    • Delta Air Lines
      • Overview
        • Table Delta Air Lines Selected Operating Data, 2021-2022
      • Competitive Advantages and Brand Strength
      • Delta SkyMiles and Flyer Loyalty Are Cornerstone of Revenue
        • Table Categories of Delta Air Lines' Operating Revenues, 2021-2022 ($ million)
      • Delta is an "Important Source of Value" for AmEx Cardholders
    • Southwest Airlines
      • Overview
      • Hard to Keep a Great Airline Down
        • Table Categories of Southwest Airlines Net Income, 2020-2022 ($ billion)
        • Table Categories of Southwest Airlines Operating Revenues, 2021-2022 ($ billion)
      • Southwest's Rapid Rewards
      • Investments in Customer Experience
      • Marketing
      • Chase Visa and Southwest
    • United Airlines
      • Overview
      • United Airlines MileagePlus Program Valuation
      • United Airlines' MileagePlus Program
        • Table United Airlines' Selected Operating Data, 2021-2022
      • MileagePlus Members Drive the Airlines Profitability
  • Hotel Partnerships
    • Industry Context
      • Largest Group of Partnerships
      • Who is Traveling?
      • Co-Branded Relationships
    • Hilton Worldwide
      • Overview
      • Financial Performance of Hilton Honors
      • Hilton Honors as an Engine of Revenue
      • Key Hilton Honors Members Benefits for Booking Directly
      • Enhancing Member Benefits
    • InterContinental Hotels Group (IHG)
      • Overview
      • IHG Relaunches Loyalty Program as One Rewards
      • Relaunch of Chase Co-Branded Credit Card
      • IHG's Status Report on Strategic Priorities
    • Marriott International
      • Overview
      • US and Global Market Share
      • Marriott Still Not Fully Recovered to 2019 Performance
      • Marriott is a Truly International Brand
      • The Marriott Bonvoy Loyalty Program
      • Deepening Member Experience With Bonvoy Moments
      • COVID Drove Pre-Sale of Loyalty Points to Co-Branded Credit Card Issuers
      • New Credit Card Products Tied to Bonvoy
        • Table Purchase Volume, Marriott Co-Branded Credit Cards, 2020-2022 ($ billions)
  • Retailer Partnerships
    • Industry Context
      • Store Cards and Co-Branded Cards
      • Retailers Enhancing Financing and Loyalty Program Flexibility
    • Amazon
      • Overview
      • Amazon Drives Revenue by Reimagining Use Cases for its Systems
      • Amazon is Online Shopping Destination Regardless of Household Income
        • Table Most Popular Online Retailers by Shopper Household Income, 2023
      • Prime Membership Subscriber Numbers are Stagnating
        • Table Amazon Prime Customers: Numbers, Growth and Penetration Rate Among Shoppers, 2019-2022
      • Amazon Fights With Visa in the UK
      • Amazon Played Hardball With JPMorgan Chase
        • Table Amazon Net Sales by Group, 2020-H1 2023 ($ billion)
      • Amazon Shopper Demographics are Attractive to Issuers and Networks
      • Amazon Prime Credit Cards
        • Table Co-Branded Credit Card Purchasing Volume and Receivables, Amazon, 2020-2022 ($ billions)
    • Costco
      • Overview
      • Marketing Strategy
      • Loyal Shopping Members
      • Costco Anywhere Visa
        • Table Costco, Co-Branded Credit Card Purchasing Volume and Receivables, 2020-2022 ($ billions)
    • Target
      • Overview
      • The RedCard Juggernaut
      • Target Circle Brings Non-RedCard Shoppers into Marketing Engine
      • RedCard and Circle are in Tension
        • Table Target Key Financials and Co-Branded Purchase Volume, 2020-2022 ($ billion)
      • Circle Loyalty Program is Focus of Heavy Promotion
      • TD Bank Issues the Target RedCards
    • Walmart
      • Overview
      • Leveraging Fintechs Even and One to Target Walmart Employees
      • Fintech "Super App" ONE May Issue Walmart Credit Cards
        • Table Walmart, Co-Branded Credit Card Purchasing Volume and Receivables, 2020-2022 ($ billions)
  • The Consumer
    • Co-Branded Credit Cards in Context
      • Credit Outcomes and Perceptions
        • Table Denied Credit or Approved for Less Than Was Requested (By Family Income and Race/Ethnicity), 2022
      • Credit Cards
      • 70% of Adults Have Credit Cards
        • Table Major Credit Card Customer Base: Have in Own Name vs. Used in Last 30 Days, 2023 (percent and number of adults)
      • 29% Have Co-Branded Cards
        • Table Customer Base for Co-Branded vs. Store-Only Credit Cards: Have in Own Name vs. Used in Last 30 Days, 2023 (percent and number of adults)
      • Co-Branded Cardholder Demographics
        • Table Credit Cards in Own Names by Consumer Demographic: Major Credit Cards Overall, Store-Only Cards, and Co-Branded Cards, 2023 (percent of adults who are cardholders)
        • Table Credit Card in Own Names Index by Consumer Demographic: Major Credit Cards Overall, Store-Only Cards, and Co-Branded Cards, 2023 (index with base = 100) Demographic Any Major
      • Co-Branded Card Patterns by Type of Affiliation
        • Table Co-Branded Credit Card Usage Rates by Selected Types: Have in Own Name vs. Used in Last 30 Days, 2023 (percent of adults)
      • Co-Branded Card Demographics by Type of Affiliation
        • Table Co-Branded Credit Card in Own Name by Type and Consumer Demographic: Department Stores, Warehouse Clubs, Amazon/Prime, and Airline/Hotel, 2023 (percent of adults who are cardholders) Demographic Department
        • Table Co-Branded Credit Card in Own Name by Type and Consumer Demographic: Department Stores, Warehouse Clubs, Amazon/Prime, and Airline/Hotel, 2023 (index with base = 100) Demographic Department
      • Motivators to Apply for Co-Branded Cards
        • Table Card Features or Benefits That Would "Strongly Influence" Consumer Decisions to Apply for a Co Branded Credit Card, 2023 (% of total respondents)
        • Table Influence on Application for Co-Branded Credit Cards: By Type of Benefit, 2023 (% of respondents)

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