This report covers the U.S. market for co-branded credit cards, including retailer and travel cards, with an emphasis on credit card program features and benefits, marketing and loyalty program strategies, and growth trends. The report analyzes the impact of COVID-19 on the retail and travel sectors and on the co-branded credit card market, the going-forward strategies of top co-branded card issuers, key retailer programs and initiatives, and consumer use of co-branded cards segmented by type (department store, warehouse club, airline/hotel, and Amazon/Prime).
Executive Summary
Scope of Report
Report Methodology
Market Overview
Purchase Volume Trends for the Major Networks
Table Purchase Volume for Mastercard, Visa and American Express, Quarterly, Q1 2020 - Q1 2021 ($billions)
Long-Term Payment Trends Accelerate
Credit Card Usage
Table Share of U.S. Adults with Rewards Credit Cards: Overall and by Type of Reward, 2020 (percent)
Consumer Pay Down of Debt
Table Revolving Credit - Change, Flow and Outstanding, 2016-Q1 2021
Credit Card Rewards Respond to Lower Transaction Volumes
Business Sectors Are at Different Stages of Recovery
Travel and Hospitality Industries Are Slower to Recover
Largest Co-branded Credit Card Programs
Table Top Ten Co-branded Credit Card Programs by Purchase Volume, 2018-2020 ($billions)
Consumer Credit
The Issuers
Industry Context
Table Credit Card Receivables and Purchase Volume, Leading Issuers, Q4 2020 vs. Q4 2019 ($billions)
Airline Partnerships
Industry Context
Airline Loyalty Programs
American Airlines' Program Valuation
Delta's Program Valuation
United Airlines' Program Valuation
Hotel Partnerships
Industry Context
Co-branded Relationships
Hilton Revenues
InterContinental Hotels Group (IHG) Rewards Club
Marriott Bonvoy Loyalty Program
Retailer Partnerships
Store Cards and Co-branded Cards
Amazon Prime Credit Cards
Costco Anywhere Visa
Target RedCard
The Consumer
30% Have Co-Branded Cards
Co-branded Card Patterns by Type of Affiliation
Table Co-branded Credit Card Usage Rates by Selected Types: Have in Own Name vs. Used in Last 30 Days, 2021 (percent of adults)
Market Overview
Scope of Report
Report Methodology
Purchase Volume Trends for the Major Networks
Table Purchase Volume for Mastercard, Visa and American Express, Quarterly, Q1 2020 - Q1 2021 ($billions)
Table Largest Credit Card Issuers by Receivables and Purchase Volume, 2020 ($billions)
Long-Term Payment Trends Accelerate
Credit Card Usage Trends
Table Share of U.S. Adults with Rewards Credit Cards: Overall and by Type of Reward, 2020 (percent)
Consumer Pay Down of Debt
Table Revolving Credit - Change, Flow and Outstanding, 2016-Q1 2021
Debit Card Use Increased During the Pandemic
Credit Card Rewards Respond to Lower Transaction Volumes
Issuer Strategies Combatting Credit Card Churn
Digital Commerce
Contactless Cards
Business Sectors Are at Different Stages of Recovery
Travel and Hospitality Industries Are Slower to Recover
Table Number of Passengers Passing Through TSA Checkpoints on June 26th, 2019-2021
Largest Co-branded Credit Card Programs
Table Top Ten Co-branded Credit Card Programs by Purchase Volume, 2018-2020 ($billions)
Consumer Credit
Table Pandemic Unemployment Hit Leisure and Hospitality Industries Hardest
The Issuers
Industry Context
COVID-19 Pandemic Effects
Table Credit Card Receivables and Purchase Volume, Leading Issuers, Q4 2020 vs. Q4 2019 ($billions)
Note on Other Banks
American Express
Overview
Table American Express, Interest and Non-interest Revenue, Q1 2020- Q1 2021 ($billions)
Achieving Acceptance Parity with Visa and Mastercard
Small Business Saturday and Lower Merchant Discounts
Capital One
Overview
Capital One Purchase and Receivables Volumes
Table Co-branded Credit Card Purchase Volume and Receivables, Capital One, 2018-2020 ($billions)
Key Program Partner: Walmart
JPMorgan Chase
Overview
Table JP Morgan Chase: Co-branded Credit Card Purchase Value and Loan Receivables, 2018-2020 ($billions)
Snapshot of 2020 Consumer Lending
Table JPMorgan Chase Income Statement, 2020 ($billions)
Table JPMorgan Chase Credit Card Sales Volume and New Accounts, 2018- 2020
Table Major Credit Card Customer Base: Have in Own Name vs. Used in Last 30 Days, 2021 (percent and number of adults)
30% Have Co-Branded Cards
Table Customer Base for Co-Branded vs. Store-Only Credit Cards: Have in Own Name vs. Used in Last 30 Days, 2021 (percent and number of adults)
Co-Branded Cardholder Demographics
Table Credit Card Usage Rates by Consumer Demographic: Major Credit Cards Overall, Store-Only Cards, and Co-Branded Cards, 2021 (percent of adults who are cardholders)
Table Credit Card Customer Base by Consumer Demographic: Major Credit Cards Overall, Store-Only Cards, and Co-Branded Cards, 2021 (number of adults in thousands)
Table Credit Card Usage Index by Consumer Demographic: Major Credit Cards Overall, Store-Only Cards, and Co-Branded Cards, 2021 (index with base = 100)
Co-branded Card Patterns by Type of Affiliation
Table Co-branded Credit Card Usage Rates by Selected Types: Have in Own Name vs. Used in Last 30 Days, 2021 (percent of adults)
Table Co-branded Credit Card Usage Rates by Selected Types: Have in Own Name vs. Used in Last 30 Days, 2021 (number of adults in thousands)
Co-branded Card Demographics by Type of Affiliation
Table Co-branded Credit Card Usage Rates by Type and Consumer Demographic: Department Stores, Warehouse Clubs, Amazon/Prime, and Airline/Hotel, 2021 (percent of adults who are cardholders)
Table Co-branded Credit Card Usage Rates by Type and Consumer Demographic: Department Stores, Warehouse Clubs, Amazon/Prime, and Airline/Hotel, 2021 (number of adults in thousands)
Table Co-branded Credit Card Usage Rates by Type and Consumer Demographic: Department Stores, Warehouse Clubs, Amazon/Prime, and Airline/Hotel, 2021 (index with base = 100)
Motivators to Apply for Co-Branded Cards
Table Card Features or Benefits That Would "Strongly Influence" Consumer Decisions to Apply for a Co-Branded Credit Card, 2021
Table Influence on Use of Co-Branded Credit Cards: By Type of Benefit, 2021 (percent of cardholders)