Global Medical Supply Delivery Service Market 2024-2031

Global Medical Supply Delivery Service Market 2024-2031

Medical Supply Delivery Service Market Size, Share & Trends Analysis Report by Application (Medical Supplies, Drug Supplies, Emergency Services, and Lab Specimens & Reports), by Mode Of Service (Courier Delivery, and Drone Delivery), and by End-User (Hospitals, Clinics, Laboratories, Pharmacies, Patients, and Others) Forecast Period (2024-2031)

The medical supply delivery service market is anticipated to grow at a CAGR of 9.4% during the forecast period (2024-2031). The medical supply delivery service market is influenced by various factors, including the growing geriatric population, technological advancements, and e-commerce growth. Technological advancements, such as real-time tracking and automated logistics systems, improve efficiency and have made a significant contribution to global market growth. Additionally, e-commerce and digital health platforms have revolutionized the delivery of medical supplies, with online pharmacies and telemedicine services driving the need for prompt delivery. The COVID-19 pandemic has further emphasized the importance of robust medical supply chains and led to investments in medical supply delivery infrastructure.

Market Dynamics

Rising Demand for Home Delivery Services

The market for home delivery of medical supplies is experiencing a rise owing to its convenience, accessibility, and the aging population. According to the Association for Supply Chain Management, (ASCM), in April 2023, the volume of home-delivery is expected to grow significantly from 20.2 billion in 2020 to 32-39 billion in 2026. However, it is important to acknowledge that this increased reliance on delivery services can also contribute to emissions, traffic congestion, and higher demand for trucks, which can have adverse effects on the environment and labor needs within the industry.

Investment in Supply Delivery Infrastructure

Investment in medical supply delivery infrastructure, logistics, and technology is essential for enhancing healthcare systems' strength, accessibility, and quality globally. According to the World Health Organization (WHO), in November 2023, more than 1.0 billion individuals globally are at risk of experiencing poverty due to health expenses that exceed 10.0% of the household budget. It has been observed that implementing primary health care (PHC) interventions in low and middle-income countries has the potential to save around 60 million lives and increase the average life expectancy by approximately 3.7 years by the year 2030. Furthermore, adopting a PHC approach can facilitate the delivery of 90.0% of essential interventions required for universal health coverage, and it is estimated that around 75.0% of the health gains targeted by the Sustainable Development Goals can be achieved through PHC. However, realizing the goals of PHC necessitates an additional investment ranging from $200.0 to $328.0 billion annually for a more comprehensive range of health services. The investment in medical supply delivery infrastructure is anticipated to offer lucrative opportunities for global market growth.

Market Segmentation

Based on application, the market is segmented into medical supplies, drug supplies, emergency services, and lab specimens & reports.

Based on the mode of service, the market is segmented into courier delivery and drone delivery.

Based on end-users, the market is segmented into hospitals, clinics, laboratories, pharmacies, patients, and others (healthcare providers and stakeholders).

Medical Supplies is Projected to Emerge as the Largest Segment

The primary factor supporting the segment's growth includes increasing demand for promotional incentives that promote pharmacies to optimize the inventory management processes, leverage economies of scale, ensure an adequate supply of essential medical resources, and improve overall patient experiences and outcomes. For instance, in September 2022, UDAAN introduced a '4X4 delivery service' for pharmacies, offering up to a 30-day credit period and attractive offers on total order value. The pilot program observed a 45.0% increase in orders in select cities, and pharmacies can select the language for easy ordering.

Pharmacies Sub-segment to Hold a Considerable Market Share

The increasing demand for convenient and accessible healthcare services, such as online pharmacy and telemedicine, is reducing barriers to accessing medical care and medications from the comfort of patients' homes. For instance, in January 2024, Eli Lilly launched LillyDirect, an end-to-end healthcare service that provides patients with access to doctors, medicines, and pharmacy services. The service includes an online pharmacy, educational information, tools for finding independent healthcare providers, and manufacturer savings.

Regional Outlook

The medical supply delivery service market is further segmented based on geography including North America (the US, and Canada), Europe (UK, Italy, Spain, Germany, France, and the Rest of Europe), Asia-Pacific (India, China, Japan, South Korea, and Rest of Asia-Pacific), and the Rest of the World (the Middle East & Africa, and Latin America).

Technological Advancements in Healthcare Logistics in Europe Region

The UK is utilizing drones for medical supply delivery, demonstrating its commitment to utilizing advanced technologies to enhance healthcare logistics. For instance, in October 2022, Skyfarer Ltd. and Medical Logistics UK launched a medical drone delivery beyond visual line of sight trial to meet the growing healthcare system's need for time-sensitive medical supplies. The trial, sponsored by London-based Medical Couriers, Medical Logistics UK, aims to improve national coverage, competitive pricing, and high-quality standards in medical deliveries.

Asia-Pacific Holds Major Market Share

The Indian e-commerce industry is expected to significantly expand, presenting new opportunities for medical supply delivery services through online platforms. According to the India Brand Equity Foundation (IBEF), in March 2024, the Indian e-commerce industry is expected to reach $300.0 billion by 2030, with third-party logistics providers managing 17 billion shipments. The e-retail market is expected to surpass 160.0 billion by 2028, with a 22.0% increase in Gross Merchandise Value in FY23. B2B online marketplaces present a $200.0 billion opportunity by 2030.

Market Players Outlook

The major companies serving the medical supply delivery service market include Abbott Laboratories, Cardinal Health, FedEx Corp., Deutsche Post AG, and United Parcel Service of America, Inc. among others. The market players are increasingly focusing on business expansion and product development by applying strategies such as collaborations, mergers and acquisitions to stay competitive in the market. For instance, in April 2023, PharmaLex merged with Cpharm, a leading provider of pharmacovigilance and medical services in Australia and New Zealand. The merger aims to expand PharmaLex's presence in the region, leverage Cpharm's expertise in drug and device vigilance, and enhance both companies' complementary services.