Global Domestic Courier, Express, and Parcel Market 2023-2030

Global Domestic Courier, Express, and Parcel Market 2023-2030



Global Domestic Courier, Express, and Parcel Market Size, Share & Trends Analysis Report by Business (B2B (Business-to-Business), B2C (Business-to-Consumer), and C2C (Consumer-to-Consumer)), by End-User (BFSI, Wholesale and Retail Trade, Healthcare, Industrial Manufacturing, Construction and Utilities, and Government), and by Mode of Transportation (Railways, Airways, Roadways, and Waterways) Forecast Period (2023-2030)

The global domestic courier, express, and parcel market is anticipated to grow at a CAGR of 6.3% during the forecast period. Courier, express, and parcel (CEP) refer to a collection of services that involves the delivery of various goods and products through land, air, or waterways across locations. These services commonly operate on business-to-business (B2B), business-to-customer (B2C), and consumer-to-consumer (C2C) models and are combined with various value-added services to enhance delivery experience for the user. In comparison to courier and parcel services, express deliveries are usually time-bound through which various high-value consignments are delivered in a few days or at a pre-agreed date and time.

Pivotal factors driving the growth of the market include the development of the e-commerce industry, a rise in trade-related agreements, and an increase in demand for the fast delivery of packages. The market growth is also driven by the developing countries owing to the increase in international trade across regions, and the rise in internet-based services. Additionally, technological advancements, including the utilization of digital technologies with crowd-sourced delivery models, are creating a positive outlook for the market. For instance, in June 2022, DHL Parcel UK announced a new partnership with ZigZag, the technology platform specializing in e-commerce returns. ZigZag's network of over 100 retailers, including Selfridges, GAP, and Superdry, will now have access to DHL's Just Right Returns service, a fast, convenient, and high-quality returns solution.

Shortages of drivers in the trucking industry are expected to restrain the domestic couriers, express, and parcel market growth. The demand for domestic couriers has grown exponentially and so has the demand for truck drivers due to the rapid growth of e-commerce. However, the trucking industry is struggling to keep up with this demand. According to a report from the American Trucking Association (ATA), the trucking industry is responsible for transporting more than 70.0% of goods consumed in the US, faces a serious shortage of drivers, with a need to hire nearly 900,000 new operators over the next decade just to maintain the current workforce.

Segmental Outlook

The global domestic courier, express, and parcel market is segmented based on business, end user, and mode of transportation. Based on business, the market is sub-segmented into B2B (Business-to-Business), B2C (Business-to-Consumer), and C2C (Consumer-to-Consumer). By end-user, the market is sub-segmented into BFSI, wholesale and retail trade, healthcare, industrial manufacturing, construction and utilities, and government. Further, by mode of transportation, the market is sub-segmented into railways, airways, roadways, and waterways. Among these, the airways sub-segment accounted for the dominant share of the market during the forecast period. Airways offer fast and reliable shipping options for consumers who require faster delivery. With the increased use of tracking systems and logistical tools, airways have become a very common mode of delivery for courier, express, and parcel vendors in the market.

B2B (Business-to-Business) Sub-Segment is Anticipated to Hold a Prominent Share of the Global Domestic Courier, Express, and Parcel Market

The adoption of advanced technologies in logistics is a major driver for the growth of the B2B sub-segment in the CEP market. The use of technology like real-time tracking, automation, AI, and predictive analytics has transformed the logistics industry, improving efficiency, accuracy, and customer service. In particular, the rise of AI in logistics has led to smarter route optimization, reducing delivery times and costs. For instance, FedEx uses advanced machine learning algorithms to optimize delivery routes, which has significantly improved its service efficiency and customer satisfaction.

Regional Outlook

The global domestic courier, express, and parcel market is further segmented based on geography including North America (the US and Canada), Europe (UK, Italy, Spain, Germany, France, and Others), Asia-Pacific (India, China, Japan, South Korea, and Others), and the Rest of the World (the Middle East and Africa, and Latin America). Among these, the Asia-Pacific region is projected to expand at a significant CAGR during the forecast period, due to infrastructure development, rising disposable income, and the growing e-commerce industry.

Global Domestic Courier, Express, and Parcel Market Growth, by Region 2023-2030

Source: OMR Analysis

North America is Anticipated to Hold a Significant Share of the Global Domestic Courier, Express, and Parcel Market

North America is expected to continue to account for a larger revenue share among other regional markets during the forecast period due to the region's strong economic growth, rising e-commerce sales, and increasing demand for faster and more reliable delivery services. Technological advancements by the key market players in the region will propel the market growth. For instance, in September 2021, FedEx Corp. started to use self-driving trucks to haul goods between Dallas and Houston as part of a pilot program with autonomous vehicle startup Aurora and heavy-duty vehicle manufacturer Paccar. Additionally, government initiatives also drive market growth. For instance, in January 2022, the Mexican government announced the construction of a new logistics hub in Yucatan with an investment of $90.0 million and the hub will be equipped with technology and infrastructure to provide efficient and reliable logistics services to businesses in the region.

Market Players Outlook

The major companies serving the global domestic courier, express, and parcel market include Deutsche Post DHL Group, FedEx Corp., S.F. Express Co., Ltd, and United Parcel Service of America, Inc. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, funding, collaborations, and new product launches to stay competitive in the market. For instance, in November 2022, Blue Dart, South Asia's leading express air, integrated transportation, and distribution company, announced the opening of 25 retail outlets in Tier I & II towns in India as part of its expansion plans. Furthermore, in June 2022, FedEx Corp. announced that it has received its first 150 electric delivery vehicles from BrightDrop, the technology startup from General Motors (GM). FedEx also plans to transform its entire parcel pickup and delivery (PUD) fleet to all-electric, zero tailpipe emissions by 2040.

The Report Covers

Market value data analysis of 2022 and forecast to 2030.

Annualized market revenues ($ million) for each market segment.

Country-wise analysis of major geographical regions.

Key companies operating in the global domestic courier, express, and parcel market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.

Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.

Analysis of market-entry and market expansion strategies.

Competitive strategies by identifying ‘who-stands-where’ in the market.


1. Report Summary
Current Industry Analysis and Growth Potential Outlook
1.1. Research Methods and Tools
1.2. Market Breakdown
1.2.1. By Segments
1.2.2. By Region
2. Market Overview and Insights
2.1. Scope of the Report
2.2. Analyst Insight & Current Market Trends
2.2.1. Key Findings
2.2.2. Recommendations
2.2.3. Conclusion
3. Competitive Landscape
3.1. Key Company Analysis
3.2. Deutsche Post DHL Group
3.2.1. Overview
3.2.2. Financial Analysis
3.2.3. SWOT Analysis
3.2.4. Recent Developments
3.3. FedEx Corp
3.3.1. Overview
3.3.2. Financial Analysis
3.3.3. SWOT Analysis
3.3.4. Recent Developments
3.4. S.F. Express Co., Ltd.
3.4.1. Overview
3.4.2. Financial Analysis
3.4.3. SWOT Analysis
3.4.4. Recent Developments
3.5. United Parcel Service of America, Inc.
3.5.1. Overview
3.5.2. Financial Analysis
3.5.3. SWOT Analysis
3.5.4. Recent Developments
3.6. Key Strategy Analysis
4. Market Segmentation
4.1. Global Domestic Courier, Express, and Parcel Market by Business
4.1.1. B2B (Business-to-Business)
4.1.2. B2C (Business-to-Consumer)
4.1.3. C2C (Consumer-to-Consumer)
4.2. Global Domestic Courier, Express, and Parcel Market by End-User
4.2.1. BFSI
4.2.2. Wholesale and Retail Trade
4.2.3. Construction and Utilities
4.2.4. Industrial Manufacturing
4.2.5. Construction and Utilities
4.2.6. Government
4.3. Global Domestic Courier, Express, and Parcel Market by Mode of Transportation
4.3.1. Railways
4.3.2. Airways
4.3.3. Roadways
4.3.4. Waterways
5. Regional Analysis
5.1. North America
5.1.1. United States
5.1.2. Canada
5.2. Europe
5.2.1. UK
5.2.2. Germany
5.2.3. Italy
5.2.4. Spain
5.2.5. France
5.2.6. Rest of Europe
5.3. Asia-Pacific
5.3.1. China
5.3.2. India
5.3.3. Japan
5.3.4. South Korea
5.3.5. Rest of Asia-Pacific
5.4. Rest of the World
6. Company Profiles
6.1. A1 Express Delivery Service, INC.
6.2. Allied Express Transport
6.3. Aramex Group
6.4. Associated Couriers, LLC
6.5. BDP INTERNATIONAL INC.
6.6. BHF Couriers
6.7. DTDC Express Ltd.
6.8. Freightways
6.9. One World Express Express Inc.
6.10. Poste Italiane
6.11. Qantas Airways Ltd.
6.12. Royal Mail Group Ltd.
6.13. SG Holdings Co., Ltd.
6.14. Singapore Post Ltd.
6.15. TCIEXPRESS Ltd.
6.16. Yamato Transport Co., Ltd.

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