Sales Intelligence Market Size - By Component (Software, Services), Deployment (On-premises, Cloud), End Use (BFSI, IT & Telecom, Retail & E-commerce, Healthcare, Media & Entertainment, Manufacturing), Growth Prospects, Regional Outlook & Forecast, 2024 - 2032
Sales intelligence market size is projected to expand at over 10% CAGR from 2024 to 2032. The increasing adoption of advanced analytics and AI in sales processes is leading to enhanced data-driven decision-making for improving sales efficiency. The rising demand for personalized and targeted customer interactions is driving the use of sales intelligence tools to gather and analyze customer data. Additionally, the growing need for real-time insights into market trends and competitor activities is fueling the technology adoption.
The integration of sales intelligence with customer relationship management (CRM) systems is further contributing to streamlined sales workflows. For instance, in January 2024, Emissary introduced Emissary Knowledge, a revolutionary sales intelligence platform. Unlike traditional tools relying on web scraping, this platform provides sales teams with firsthand insights sourced directly from executives who have worked within target accounts. The rising value of sales intelligence for informed decision-making in sales will also boost the market expansion.
The sales intelligence market is segregated into component, deployment, end-use, and region.
In terms of component, the market value from the services segment is estimated to rise at substantial CAGR from 2024 to 2032. This is owing to the increasing demand for consulting, implementation, and training services. Several businesses seeking expertise in leveraging sales intelligence tools effectively for ensuring seamless integration and optimizing their sales strategies will further foster the segment growth.
Sales intelligence market share from the healthcare end-use segment is anticipated to witness substantial growth between 2024 and 2032. This can be attributed to the increasing need for targeted and personalized approaches in the sales of pharmaceutical and healthcare products. Sales intelligence tools enable better understanding of the preferences of healthcare professionals, regulatory landscapes, and market trends for facilitating more effective engagement and sales strategies in the healthcare sector.
Regionally, the Europe sales intelligence market is projected to expand at robust CAGR through 2032, due to the growing emphasis on data-driven decision-making in sales processes. Additionally, the increasing adoption of advanced technologies, rising demand for personalized customer interactions, and the integration of sales intelligence with existing CRM systems will also boost the regional market expansion.