OSS/BSS Market Size, By Solution (OSS [Service Assurance, Network Management, Inventory Management], BSS [Billing and Revenue Management, Service Fulfillment, Customer and Product Management]), By Deployment Model (On-premise, Cloud), By Enterprise Size (Small & Medium Enterprise (SME), Large Enterprise), By Application (IT & Telecom, BFSI, Media & Entertainment), COVID-19 Impact Analysis, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2022 - 2028
The OSS/BSS market is poised to observe strong growth through 2028 owing to mounting adoption of 5G technology in varied industries across the globe.
Recently, industry players have been implementing effective expansion strategies to improve their market standing in leading regions, which has positively influenced the competitive landscape of the sector. For instance, in March 2022, Netcracker Technology, a prominent software company, was awarded the 2021 Fierce Innovation Award for BSS/OSS. The company’s Digital BSS/OSS portfolio won the award for its ability to aid operators converge OSS/BSS in the cloud as well as optimize their investments in 5G networks.
To cite another instance, in March 2022, Tech Mahindra, a key India-based IT company, announced a collaborative effort with Cisco, a major global tech firm, to support the infrastructure modernization of optical transport networks with the launch of Cisco’s routed optical networking. The collaboration intends to streamline the Internet transport networks by using cutting-edge routing and optical technologies to combine services over an IP infrastructure, thereby facilitating a high degree of automation. It would also allow service providers to lower operational expenses and total cost of ownership.
The OSS/BSS market has been bifurcated based on solution, deployment model, enterprise size, application, and region. On the basis of solution, the market has been categorized into OSS and BSS. The OSS segment has been further segregated into network management, service assurance, and inventory management.
In 2021, the inventory management segment held a market share of approximately 45% and is projected to reach a considerable valuation by the end of 2028. Increasing use of OSS in optimizing inventory and reducing overhead expenses is set to support segmental growth through the assessment timeframe.
The BSS segment has been classified into service fulfillment, billing & revenue management, and customer & product management. The service fulfillment segment is anticipated to record significant progress at a CAGR of more than 17.5% over the review timeline. Growing utilization of BSS for ensuring high service quality and minimizing service downtimes is foreseen to drive segmental adoption in the upcoming years.
In the regional landscape, the Middle East & Africa OSS/BSS market is expected to account for about 8.93% of the overall industry in terms of revenue by 2028, growing at a sturdy pace through the analysis period. Rising deployment of modern OSS/BSS in the wake of 5G commercialization is foreseen to promote market growth across MEA over the following years.
Meanwhile, the CIS OSS/BSS market garnered a notable share in the global sector in 2021 and is estimated to progress at around 13.8% CAGR between 2022 and 2028. Surging operational efficiency and modernization of regional telecom infrastructure are primed to foster regional market outlook through the forecast period.
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