Computer Aided Dispatch Market Size - By Component (Software, Services), By Deployment Model (On-Premises, Cloud), By Organization Size (SMEs, Large Enterprises), By Application (Call Management, Reporting and Analysis), By Industry Vertical, Forecast 2024 - 2032
Computer aided dispatch market size is projected to expand at over 11.5% CAGR from 2024 to 2032, due to the increasing demand for efficient emergency response systems, enhanced public safety measures, and rapid technological advancements. The rising frequency and complexity of emergency incidents is necessitating the adoption of sophisticated computer aided dispatch (CAD) solutions for seamless communication and resource allocation. For instance, in June 2022, Mark43, a prominent cloud-native public safety software provider, announced the launch of its unified CAD platform and mobile features in collaboration with the Tennessee highway patrol (THP).
The integration of CAD with advanced technologies, such as AI and IoT is leading to enhanced real-time data analysis and decision-making capabilities. Additionally, the growing adoption of cloud-based solutions, mobile applications, and the transition to next-generation 911 (NG911) systems will drive the industry expansion.
The CAD market is segregated into component, deployment model, organization size, application, industry vertical, and region.
Based on component, the industry value from the services segment is estimated to rise at substantial CAGR from 2024 to 2032, owing to the increasing demand for training, maintenance, and support services. The rising prioritization of system efficiency by public safety agencies is driving the need for comprehensive services, such as training programs and technical support. Additionally, the complexity of CAD systems and the dire need for continuous service enhancements will further boost the segment growth.
Computer-aided dispatch market share from the on-premises deployment model segment is projected to witness robust growth from 2024 to 2032, due to the growing security concerns and the need for greater control over sensitive data. Industries, particularly in public safety, opt for on-premises solutions to ensure data privacy and compliance. This higher demand for secure, self-managed deployments will benefit the segment expansion.
Regionally, the Europe computer-aided dispatch industry size is projected to grow at rapid pace from 2024 to 2032. The growth can be attributed to the increasing investments in public safety infrastructure, the rising need for advanced emergency response systems, and regulatory mandates for efficient incident management. Additionally, the surge in technological advancements and the adoption of Next-Generation 112 (NG112) systems will also prove favorable for the regional market expansion.