Capgemini

Capgemini

Who is This Vendor Assessment For?

NelsonHall’s Key Vendor Assessment on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:
• Marketing, sales and business managers developing strategies to target service opportunities within the BPS/IT services markets
• Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for IT services
• Consultants advising clients on vendor selection
• Vendor marketing, sales and business managers looking to benchmark themselves against their peers
• Financial analysts and investors specializing in the BPO/IT services sector.

Key Findings & Highlights

Capgemini’s 2025 Ambitions

Aiman Ezzat became CEO in May 2020. Ezzat is a Capgemini veteran who has worked closely with Hermelin for many years, having been COO, CFO, head of the Financial Services SBU, and deputy director of Strategy. And he continues Hermelin’s stated ambition for Capgemini to be “a leader for leaders,” thereby positioning more closely against Accenture.

Capgemini’s 2025 Ambitions for accelerating growth and profitability, unveiled in April 2021, include CC topline CAGR of 7-9% through 2020-25 (including ~2 pts annually from M&A) with an adjusted EBIT margin of 14.0% by 2025 (representing around 40 bps annual improvement).

To achieve, Capgemini is relying on:
• A unified go to market:
• Offshore acceleration, growing its global delivery network headcount
• Service industrialization, using levers including accelerators and IPs, up-skilling, and deploying RPA and AI technologies
• Portfolio management to digital and cloud organically and through tuck-in acquisitions
• Internal and external innovation. The company wants to expand the frog and Cambridge Consultants units brought by Altran. It is also focusing on partnerships with the hyper-scalers to create growth engines
• The “New Normal”
• ESG and Sustainability.

Scope of the Report

The report provides a comprehensive and objective analysis of Capgemini’s offerings and capabilities, and market and financial strengths, including:
• Identification of the company’s strategy, emphasis, and new developments
• Analysis of the company’s strengths, weaknesses, and outlook
• Revenue estimates
• Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
• Analysis of the company’s offerings and key service components
• Analysis of the company’s delivery organization.


1. Strategy
2. Background
3. Financial Summary
4. Organizational Structure
5. Target Markets
6. Key Offerings
7. Strengths & Challenges
8. Emphases and New Developments
9. Outlook

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