Urgent Care Apps Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)

Urgent Care Apps Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)

The Urgent Care Apps Market is expected to register a CAGR of 36.2% over the forecast period.

The COVID-19 pandemic led to a significant positive impact on the Urgent Care Apps market. The pandemic overburdened healthcare facilities and created a massive demand for urgent care apps. The key players in the market integrated several additional features in their platforms to address the surge in the hospitalization of patients suffering from COVID-19. For instance, in March 2020, Twiage Solutions Inc. added an ‘Isolation’ module to its platform, expanding its features to suit the urgent demands of healthcare systems. Moreover, urgent care apps also gained significant demand owing to the need to reduce physical contact among healthcare providers. Thus, the pandemic had a significant impact on the market.

The rise in the number of stroke, trauma, and cardiac patients, the surge in penetration of 4G and 5G networks, and the rising adoption of mHealth apps are among the major factors driving the growth of the market studied. According to the Global Stroke Fact Sheet 2022 published by World Stroke Organization, there are over 12.2 million new strokes each year globally. Such factors are likely to boost the demand for urgent care apps, thereby contributing to the growth of the market studied. Furthermore, in recent years, several emerging technologies like Machine Learning, Big Data, and IoT are revolutionizing the mHealth industry. The increasing usage of smartphone devices and internet penetration are also supporting the growth of urgent care apps. For instance, according to the Telecom Regulatory Authority of India (TRAI), as of December 31, 2021, India had 829.30 million internet users, which denoted a 4.29% growth from the previous year.

Thus, the rising number of stroke, trauma, and cardiac patients and surging penetration of 4G and 5G networks are poised to accelerate the urgent care apps market globally and are expected to increase in the future, thereby driving the growth of the market studied over the forecast period. However, rising data privacy and security concerns are likely to impede the market growth.

Pre-hospital emergency care is provided by emergency medical services (EMS) responders, who are the initial healthcare providers in case of a health emergency. EMS covers initiatives and services established to provide essential medical assistance in situations of acute illness. Triage systems are methods for systematically prioritizing patients’ treatment according to the urgency of the need for care and are adopted in hospitals and pre-hospital settings. There has been an increasing need for pre-hospital emergency care & triaging apps to reduce medication errors and training. In August 2021, in a recently published randomized clinical trial titled ‘Effect of a Mobile App on Prehospital Medication Errors During Simulated Pediatric Resuscitation,’ it was found that there was a significant drop in the proportion of medication errors, drug preparation time, and drug delivery time with the help of urgent care apps.

Moreover, training community paramedics and first responders is one of the significant challenges faced in developing countries. The wide availability of cellular phones and increasing penetration of 4G and 5G networks have revolutionized both the availability and the cost of communications for prehospital emergency care systems. Additionally, new product launches and strategic activities by major players are expected to drive segment growth. For instance, in February 2021, Pulsara launched Pulsara HQ, a new browser-based command center for enhanced patient coordination. The browser application allows clinicians to manage patient status and details in a centralized location easily. Therefore, the pre-hospital emergency care & triaging apps segment is expected to witness significant growth over the forecast period due to the abovementioned factors.

North America is expected to dominate the market owing to the high adoption of mHealth apps, well-developed infrastructure, and high medical spending in the region. In addition, an increased number of trauma cases and the increasing prevalence of cardiovascular diseases in United States are anticipated to propel the growth of the North American market. For instance, according to the report ‘Heart and Stroke Statistics – 2022’ by the American Heart Association, there are more than 356,000 out-of-hospital cardiac arrests annually in United States. Moreover, according to the U.S. Bureau of Labor Statistics, Private industry employers reported 2.6 million nonfatal workplace injuries and illnesses in 2021. Thus, such a high number of trauma cases and the increasing prevalence of cardiovascular diseases are driving the market growth in the region.

Furthermore, a high number of partnerships and acquisitions and a high concentration of market players in United States are expected to drive the urgent care apps market growth in the country. For instance, in February 2022, Stryker Corporation acquired Vocera Communications. Moreover, in April 2021, Vocera Communications also acquired PatientSafe Solutions. Thus, Stryker Corporation has consolidated both companies and has significantly strengthened its product portfolio in the urgent care apps market. Therefore, such developments are anticipated to drive the market's growth in the region.

Therefore, owing to the aforesaid factors, North America is expected to dominate the market studied.

The urgent care apps market is slightly consolidated in nature due to the presence of limited companies operating globally. The competitive landscape includes an analysis of a few global companies which hold significant market shares, including CommuniCare Technology, Inc. (Pulsara), Stryker (Vocera Communications), Hill-Rom, Twiage Solutions Inc., TigerConnect, Allm Inc., Medisafe, SHOP APOTHEKE EUROPE (smartpatient gmbh), Siilo, AlayaCare, among others.

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