Thailand Foodservice Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
The Thailand foodservice market is projected to register a CAGR of 4.19% during the forecast period, 2021-2026.
The market has witnessed a certain impact due to the COVID-19 outbreak on the overall foodservice business in Thailand, with various types of foodservice establishments such as full-service restaurants being affected in varying degrees in the country. The pandemic also created a huge disruption in the supply chain across the country due to various trade restrictions across various countries. Food supply chains have demonstrated remarkable resilience in the face of these stresses. In-restaurant dining has been the worst-hit segment, largely due to the travel curbs and a general avoidance of people in getting into larger gatherings and social distancing regulations, closing down millions of restaurants. Such factors resulted in consumers switching from in-dining to online food delivery services. Accordingly, many restaurants shifted their focus to delivery and takeaway, which have become vital sales drivers.
Thailand is one of the major countries in the consumer foodservice industry among the Southeast Asian countries. Over the medium term, the country’s tourism industry is likely to be one of the primary factors of growth for its foodservice industry once the situation gets better. According to the country’s Department of Tourism, such significant growth in tourism is attributed to domestic stability, the development of low-cost airlines, and considerable government measures to boost tourism.
Additionally, social networking sites, such as Facebook, Twitter, and Instagram, played a crucial role in augmenting the growth of the Thailand foodservice market. Celebrities from the entertainment industry have been posting images and providing feedback about their healthy lifestyles, which have contributed to and boosted the health and wellness trend in Thailand. The growing health and wellness trend in the country provided an opportunity for restaurants offering vegan and organic food menus. Moreover, in order to cater to consumers’ needs, various foodservice establishments in the country are providing customized meals based on the consumers’ preferences and diets.
Key Market TrendsFull-service Restaurants are Gaining Popularity in ThailandFull-service restaurants have a significant share in the restaurant industry. In Thailand, Japanese restaurants are highly preferred by the consumers, followed by Italian, Chinese, American, and Vietnamese restaurants. While chained full-service restaurants make up just over a third of the full-service sector, these restaurants are growing due to increased consumer preference for convenience, hygiene, and high-quality standards. High-end restaurants attract teenagers and young professionals by offering high-quality food in a unique ambiance. Many full-service restaurant chains offer takeout and delivery options, which are also popular. The country shows potential in terms of price competitiveness, health and hygiene, ICT (Information and Communication Technology) readiness, business environment, and tourist service infrastructure.
Rapid Expansion of Quick-service RestaurantsYum! Brands, one of the largest foodservice providers in Thailand, with popular brands, such as KFC and Pizza Hut, is embarking on huge expansion plans across the country to effectively penetrate its presence in targeted cities, such as Bangkok, Pattaya City, Chiang Mai, Phuket, Mueang Chiang Rai, Hat Yai, etc. For instance, in 2018, Yum Restaurants International Thailand, the operator of the KFC fast-food chain, signed a franchise agreement worth THB 11.3 billion with The QSR of Asia (QSA), an indirect, wholly-owned subsidiary of ThaiBev, to operate 240 KFC stores in Thailand. The move put KFC branches under three franchisees, which include the Central Restaurant Group, Restaurant Development Co., and QSA. Moreover, consumers have strong access to social media and the Internet, which further exposes them to various international products, activities, and lifestyles, including the newly opened foodservice providers, driving sales through QSR.
Competitive LandscapeThe market is highly competitive with the presence of prominent companies, including Yum! Brands Inc., Starbucks Corporation, MK Restaurants Co. Ltd, McDonald's Corp., Seven & I Holdings Co. Ltd, Minor International PCL, and Thai Beverage PCL. Companies are focusing on investing in small to medium-sized acquisitions or start-ups to further strengthen their organic growth capabilities.
Furthermore, players are expanding their presence in the country to gain more consumer attraction and have a competitive advantage over other players. MCTHAI Co., the licensed operator of McDonald’s restaurants in Thailand, set its 2020 vision to invest THB 5 billion and significantly increase the number of stores from 227 at present to 400 in five years. The company may also recruit 1,000 new staff every year over the next five years.
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