Telecommunications Industry In South Africa Size & Share Analysis - Growth Trends & Forecasts (2025 - 2029)

The South Africa Telecom Market size is estimated at USD 10.43 billion in 2025, and is expected to reach USD 12.28 billion by 2030, at a CAGR of 3.33% during the forecast period (2025-2029).

Key Highlights

  • South Africa's telecom sector is driven by an increasing urban population and the prevalent use of cell phones supporting 3G, 4G, and 5G services. Additionally, the rising adoption of the Internet of Things (IoT), leveraging both wired and wireless internet, is poised to bolster the telecom industry's expansion during the forecast period.
  • Government initiatives to expand internet access across the country would create an opportunity for market players to enhance their services or develop new services to meet customer needs.
  • For instance, in April 2024, South Africa's Minister of Communications and Digital Technologies unveiled a plan to extend internet access to 5.5 million households in rural areas and townships over the next three to four years. This initiative seeks to close the digital gap in a nation where, as of September 2023, a mere 10% of households enjoyed internet connectivity. As South Africa and the broader continent chart their digital future, bolstering internet access and propelling AI development stand out as pivotal goals.
  • Security threats and private data leaks pose significant challenges to the South African telecom market, hindering its growth. As the telecom industry rapidly digitalizes, it inadvertently broadens its attack surface, making it more susceptible to cybercriminal breaches. Such breaches jeopardize user data, encompassing sensitive personal and financial details. Consequently, these incidents diminish consumer trust in telecom operators, risking a downturn in both customer retention and acquisition.
  • Foreign Direct Investment (FDI) frequently enhances telecommunications infrastructure. Typically, foreign investors introduce both capital and advanced technology. This infusion facilitates the expansion of networks, particularly in rural areas, and elevates the overall quality of connectivity and services.

South Africa Telecom Market Trends

Data and Messaging Services Witness Major Growth

  • The data and messaging services segment in South Africa's telecom market encompasses mobile and fixed data solutions, including internet access, broadband services, and messaging. It supports communication, entertainment, and business needs through reliable connectivity. This segment is driven by increasing smartphone penetration and demand for high-speed internet. It also includes value-added messaging platforms for personal and enterprise use.
  • Mobile penetration, affordable data plans, and technological advancements have fueled significant growth in the market. As smartphone subscriptions and data packages become more cost-effective, consumers increasingly turn to mobile data for communication, entertainment, and online services. For instance, according to the Independent Communication Authority of South Africa (ICASA), the number of smartphone subscriptions in 2023 is 74.97 million.
  • In August 2024, Rain unveiled a new offering on rainMobile, granting customers 2GB of data, 60 minutes of talk time, and 100 SMS messages monthly. Priced at R165 on a month-to-month basis, the plan operates on Rain's national 4G network. Highlighting its flexibility, the offering requires no long-term contracts, freeing users from fixed commitments. With this initiative, Rain bolsters its market position, presenting a competitive and affordable solution tailored to the evolving demands of South African mobile users.
  • In May 2024, Vox, an internet service provider, rolled out its 5G service, aiming to deliver high-speed connectivity and top-notch performance. The new 5G towers can connect up to 10,000 users, a significant leap from the 200 to 400 connections on 4G, and boast speeds at least 10 times faster. With a widespread network of 5G towers nationwide, Vox is offering South Africans an affordable, next-generation connectivity solution poised to elevate both consumer and business service delivery. Their competitive pricing and service delivery ensure customers fully experience the remarkable speeds and capabilities of 5G on a robust, reliable network.

Mobile Network​ Witness Major Growth

  • Mobile network services refer to telecommunications services that enable voice communication, text messaging, internet access, and data transfer through mobile networks such as 4G and 5G. These services are provided by mobile network operators to individuals and businesses. In South Africa, mobile network services have become integral to connectivity, offering essential services that fuel economic activities, entertainment, and social interactions. Companies operating in the country expand their business as the mobile network continuously evolves.
  • Moreover, As per the Independent Communications Authority of South Africa, Gauteng (69%) and KwaZulu-Natal (66%) lead in 5G coverage, indicating strong investment in high-density urban areas. This trend underscores opportunities for mobile network expansion in underserved regions, driving market growth.
  • For instance, in November 2024, technology group e& entered into a strategic partnership with WIOCC, known as Africa’s Carriers’ Carrier, to boost the growth of the hyperscaler ecosystem across Africa. This collaboration will further strengthen e&’s presence in Africa, in addition to its global reach spanning 38 markets in Asia, the Middle East, Africa, and Central & Eastern Europe. This partnership aims to enhance mutual capabilities and open up new avenues for growth in underserved and emerging markets across various parts of Africa, including the eastern and southern regions where the majority of hyperscalers operate.
  • In August 2024, IHS Holding Limited and MTN Group renewed and extended communications infrastructure deals in Nigeria, as well as completing the renewal of all contracts across IHS Towers-MTN markets recently. With the commercial relationship now firmly established for the next decade, they will now work constructively to find a mutually agreeable resolution to governance issues previously raised. The companies announced the agreement to renew and extend all Nigerian tower Master Lease Agreements until December 2032.
  • The contracts include new financial terms that provide what the parties believe to be a more sustainable split between local and foreign currency. With this, IHS Towers and MTN Group have now completed the renewal of approximately 26,000 MTN tenancies on IHS Towers infrastructure across six African markets – Nigeria, Rwanda, Côte d’Ivoire, Cameroon, Zambia, and South Africa.

South Africa Telecom Industry Overview

The size of the network and coverage determines the size of the market share. In the telecommunication sector, all aspects of rivalry, including price discounting, introducing new products, service improvements, and advertising campaigns, brand identity, powerful competitive strategy, and distribution control, play an essential role.

The brand identity is highly associated with the companies that have a major influence in this market. Key vendors like Vodacom South Africa​, Telkom SA SOC Limited​, MTN GROUP LTD, and others are synonymous with providing telecom services; therefore, long-standing players are expected to have the upper hand.

Further, major telecom players have a moderately high level of market penetration and are continuously expanding their telecom services in rural areas of the country, offering them an advantage in the competition. For example, Cell C, a mobile operator in South Africa, is in talks with low-Earth-orbit (LEO) satellite providers to deliver affordable broadband services with a focus on rural regions.

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1 INTRODUCTION
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study
2 RESEARCH METHODOLOGY
3 EXECUTIVE SUMMARY
4 MARKET INSIGHTS
4.1 Market Overview
4.2 Industry Attractiveness-Porter's Five Forces Analysis
4.2.1 Bargaining Power of Suppliers
4.2.2 Bargaining Power of Consumers
4.2.3 Threat of New Entrants
4.2.4 Threat of Substitutes
4.2.5 Intensity of Competitive Rivalry
4.3 An Assessment of the Macro-economics trends on the Market
4.4 Analysis of Key Regulatory Reforms
5 MARKET DYNAMICS
5.1 Market Drivers
5.1.1 Rise in the Penetration of Smartphones
5.1.2 Increasing Demand for 5G Network
5.1.3 Rising Digital Transformation in the Industries
5.2 Market Restraints
5.2.1 Security Threats and Leaks of Private Data
5.2.2 Heavy CAPEX Associated with Advanced Telecom Infrastructure
5.3 Key Use Cases
5.4 Ecosystem Analysis
5.4.1 Tower Companies
5.4.2 OEMS (small cells, DAS, etc.)
5.4.3 MNOs
5.4.4 MVNOs
5.4.5 OTT/PayTV
5.5 Insights on Key Indicators of the Market in South Africa
5.5.1 Population, Households, and Coverage for 3G, 4G/LTE and 5G
5.5.2 Internet Penetration
5.5.3 Number of Fixed Internet Subscriptions Including Fiber to The Home (FTTH)/Building Internet, DSL Internet Subscriptions, and Other Fixed (Wired)-Broadband Subscription
5.5.4 Number of Mobile Cellular and Broadband Connections
5.5.5 Mobile Cellular Voice Subscriptions, Prepaid vs Postpaid
5.5.6 Internet Download and Upload Speed
5.5.7 Wireless Subscriber Share in South Africa by Carrier
5.5.8 Subscriber Base by Key Carrier/Brand
5.5.9 Population vs Active Mobile Connections
5.5.10 Smartphone Penetration
5.5.11 Number of Pay TV Subscribers
6 MARKET SEGMENTATION
6.1 Overall Telecom Revenue
6.1.1 Telecom Subscribers
6.1.2 Average Revenue Per User
6.2 Telecom Services
6.2.1 Voice Services
6.2.1.1 Wired
6.2.1.2 Wireless
6.2.2 Data and Messaging Services
6.2.3 OTT and PayTV Services
6.3 Telecom connectivity
6.3.1 Fixed Network
6.3.1.1 Fixed Broadband Internet Services
6.3.1.1.1 Market Overview Broadband Services (Fixed and Wireless)
6.3.1.1.1.1 Seasonality Trends in Consumer Demands in a Year
6.3.1.1.1.2 Evolution of Adoption of Broadband Services in South Africa in the Last 5 Years
6.3.1.1.1.3 Summary of Porter's Five Forces Analysis
6.3.1.1.2 Market Size and Growth Projections of Fixed Broadband Internet Services in South Africa, in Terms of Subscription Count
6.3.1.1.3 Heatmap of Current Fixed Broadband Concentration Across Major Provinces
6.3.1.1.4 Breakdown of the Fixed Broadband Industry Based on Subscriptions for FTTH & DSL
6.3.1.1.5 Current Ranking of The Major Broadband Providers in South Africa, Based on Subscription Count
6.3.1.1.6 Vendor Benchmarking Analysis
6.3.1.1.7 Opportunities for FWA Broadband
6.3.1.2 Fixed Voice Services
6.3.2 Mobile Network
7 COMPETITIVE LANDSCAPE
7.1 Company Profiles
7.1.1 Vodacom South Africa (Vodacom Group)
7.1.2 Telkom SA SOC Limited.
7.1.3 Mobile Telephone Networks (PTY) LTD (MTN Group Limited)
7.1.4 Cell C Limited (Blue Label Telecoms)
7.1.5 Saicom Voice Services (Pty) Ltd
7.1.6 Herotel Telecoms (Pty) Ltd
7.1.7 Huge Group Limited
7.1.8 rain (Pty) Ltd
7.1.9 Voys Telecom SA (Pty) Ltd
7.1.10 Liquid Intelligent Technologies
8 INVESTMENT ANALYSIS
9 MARKET OPPORTUNITIES AND FUTURE TRENDS

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