Professional Services Automation Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)
The Professional Services Automation market was valued at USD 877.93 million in 2020 and is expected to reach USD 1679.72 million by 2026, at a CAGR of 11.42% over the forecast period 2021 - 2026. Paper-based invoices that are manual & physical in nature poses several challenges for recipients looking to quickly and effectively process them. According to PYMNTS, such invoices cost businesses about USD 16 to USD 22 per invoice to process; moreover, these are delivered via postmail and fax machines, which amounts to 72.4% and 43.8%, respectively
Key HighlightsThe professional services automation market is moderately fragmented. Professional services firms are currently confronted with challenges such as shortage of knowledgeable and experienced resources, robust market environments, spin-offs from mergers and acquisitions, and increasingly refined and sophisticated clients. At the same time, decision-makers and best executives are becoming increasingly informed of PSA solutions' benefits and their role in making firms more competitive and profitable. Some of the key developments in the market are:
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