The North America Operational Intelligence Market size is estimated at USD 1.57 billion in 2024, and is expected to reach USD 2.73 billion by 2029, growing at a CAGR of 9.5% during the forecast period (2024-2029).
The need for data quality management, discovery, and visualization compels businesses to adopt operational intelligence software. On-premise ESB and BPM (business process management) solutions are well suited for vertical scalability while integrating an enterprise’s complex internal systems and architecture.
The North American operational intelligence market is marked by fragmentation and fierce competition, featuring a wide range of vendors, both large and small, that offer comprehensive visibility and insights into business operations. This enables companies to make informed, data-driven decisions. Notable key players in this dynamic market include Vitria Technology Inc. and Splunk Inc., among others.
In May 2023, SAP SE announced a strategic collaboration with IBM. Under this partnership, SAP will be integrating IBM Watson technology into its solutions. This integration is set to empower SAP SE in delivering advanced AI-driven insights and automation, accelerating innovation, and enhancing user experiences throughout its extensive solution portfolio.
In August 2022, the National Rural Telecommunications Cooperative (NRTC) unveiled the general availability of its operational intelligence platform. This platform is characterized by its vendor-agnostic analytics capabilities, designed to optimize the operations of broadband providers. Leveraging real-time data analysis and machine learning, this platform proactively identifies subscriber issues and potential service disruptions, enabling providers to address these concerns before they impact users.
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