Information Technology Service Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
The information technology service management market is expected to grow at a 2.02% CAGR over the forecast period. Information Technology Service Management hereafter referred to as (ITSM), defines all IT-related activities that include creating, delivering, supporting, and managing the customized solutions executed to achieve the business goal of the IT organizations.
Key HighlightsThe managed services market is dominated by major players, such as IBM Corporation and Atlassian Corporation PLC, with a solid client base. These players are constantly providing increased and enhanced offerings. The companies are employing powerful competitive strategies to sustain themselves in the market and retain their clients. This factor intensifies the competitive rivalry in the market.
Overall, the degree of competition is high and expected to remain the same throughout the forecasted period as players offer various services depending on the customer's needs.
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