The Indonesia Courier, Express, and Parcel (CEP) Market size is estimated at USD 5.31 billion in 2023, and is expected to reach USD 8.15 billion by 2028, growing at a CAGR of 8.96% during the forecast period (2023-2028).
The market is driven by the growth in e-commerce in the country. Furthermore, the market is driven by technological developments like Logistics 4.0.
The Indonesian CEP market is slightly consolidated and is dominated by long-established players, such as JNE Express, Pos Indonesia, and DHL. Other significant players in the market include TIKI, Pandu Logistics, Pahala Express, SAP Express, etc. Technology has become important for companies to increase their efficiency and to attract customers in this era of Industrial Revolution 4.0. For example, Pos Indonesia is conducting trials with robots to chat without voice support. J&T Express is another example of a company that has expanded rapidly in the past three years. A lot of delivery companies that are online-based or employing high technology are entering the market, offering faster delivery services and presenting strong competition to conventional players.
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