Healthcare Quality Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029

Healthcare Quality Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029

The healthcare quality management market is expected to witness a CAGR of 13.9% during the forecast period.

The COVID-19 pandemic has significantly impacted the healthcare industry, including the healthcare quality management market. The pandemic has created a surge in demand for quality management solutions, particularly those that support remote working and telehealth. It also accelerated the adoption of digital technologies in healthcare, including quality management software. Many healthcare providers sought ways to automate quality management processes, reduce manual tasks, and streamline workflows. Patient traffic towards hospitals and healthcare centers has decreased significantly during the pandemic. For instance, according to the study published by a British Medical Journal in February 2021, healthcare utilization declined by about a third during the pandemic, with significant variation and more considerable decreases among persons with less severe illnesses, thereby impacting the market growth. Post-pandemic, the healthcare quality management software will assist businesses in recovering from the effects of the coronavirus, allowing them to work more efficiently on risk management and other operational challenges, thereby expected to drive the market in the forecast period.

The healthcare quality management market is growing steadily due to the government mandates for the healthcare systems to improve the quality and performance of the healthcare providers, the increasing amount of unstructured data in healthcare, and the aging population. For instance, as per the article published by the NCBI in February 2023, in the recent few years, there has been an increase in the unstructured electronic health record (EHR) data for predicting mortality in the recent few years. As per the same source, the unstructured data comprise 80% of EHR. This unstructured data includes free-text clinical notes, diagnostic imaging, and laboratory reports. Thus, the enormous amount of unstructured data is projected to create new technological developments to help extract valuable insights from unstructured data.

Furthermore, the key player's technological advancements have led to increased product launches, driving market growth. For instance, in September 2021, Florida approved using automated pharmacy dispensing systems to give medication to patients in hospice settings, long-term care institutions, and prisons. Moreover, rising collaborations among key market players to launch innovative products are expected to drive growth due to increased adoption. For instance, in November 2021, Crothall Healthcare's Healthcare Technology Solutions (HTS) division launched a team quest, a dedicated web-based Quality Management System platform in partnership with Intelex. This will further lead to increased adoption of such products in the hospitals, thereby expected to drive the market growth. As the latest technologies are evolving, the cost of healthcare services is increasing, affecting the performance of healthcare providers in developing or underdeveloped nations. Governments in various countries are making efforts worldwide to obtain a standard level of quality. Such government mandates are helping the growth of the healthcare quality management market worldwide.

However, higher costs of quality reporting systems and data security issues associated with quality management software are the other factors hindering market growth.

Healthcare Quality Management Market Trends

Business Intelligence and Analytics Solutions Segment is Expected to Register a Significant Growth Over the Forecast Period

The business intelligence and analytics solutions segment holds a significant market share in the market studied. Business intelligence and analytics solutions have a large percentage of this segment, which can primarily be attributed to the need of healthcare providers to reduce the soaring operating costs, rising demand for quality healthcare, government measures to promote value-based care, and the increasing number of claims denied from insurers.

According to the study published by Multidisciplinary Digital Publishing in January 2022, business intelligence and analytics (BI and A) tools might provide a promising opportunity to elaborate on facility performance and uncover measurable new facility management key performance indicators (KPIs) since present KPIs are too crude to discover the actual performance of facilities. The rising importance of these solutions to improve performance will lead to increased healthcare adoption, thereby driving this segment's growth over the forecast period.

In addition, the active participation of prominent players in the launch of advanced business intelligence and analytical solutions is also burgeoning the market growth. For instance, in March 2022, Snowflake launched a cloud-based data-sharing platform for the healthcare industry that integrates the company's core data warehousing, analytics, and business intelligence offerings with a data marketplace and on-demand consulting services. Also, in March 2022, Microsoft announced the general availability of Azure Health Data Services, a cloud-based platform for managing and analyzing various forms of patient data. The Azure Health Data Services platform-as-a-service (PaaS) helps organizations manage disparate forms of protected health information (PHI) across multiple data stores, letting them work with -- and make sense of -- patient data using less time and resources. Hence, the launch of technologically advanced products is driving market growth.

Therefore, business intelligence (BI) is helping the healthcare industry gain insights, reduce costs, increase revenue, and improve patient safety. BI can also help improve patient care and outcomes by providing evidence-based clinical decision-making. This allows physicians to monitor and predict the diagnosis of patients. Owing to the ongoing development, the healthcare sector's quality is influenced by evidence-based medicines and appropriate use of the data. Moreover, the rising healthcare spending is also projected to drive the growth of the business intelligence and analytics solutions segment during the forecast period. For instance, according to the Health at Glance 2021 report published by the OECD, the total health spending by the percentage of GDP was around 17.8% in the United States, followed by Germany at 12.8%, Austria at 12.2%, and the United Kingdom at 11.9%.

Thus, the market segment is expected to show significant growth over the forecast period due to the abovementioned factors.

North America Holds a Significant Share in the Market And Is Expected to Do the Same During the Forecast Period

North America holds a significant share of the market studied. This can be primarily attributed to better reimbursement facilities and the government's involvement in implementing quality management services, which are expected to augment the market's growth over the forecast period.

Rising product launches by the key player of this region have led to increased adoption of these solutions across the healthcare industries, thereby driving the market growth. For instance, in August 2021, Qualio, a cloud quality management system software for the entire life sciences ecosystem, launched design controls, a new product within Qualio's electronic quality management software (eQMS) that aids medical device manufacturers in reducing time to market by combining product development and quality management into a single work stream and automatically generating detailed documentation to support compliance and regulatory approvals.

Furthermore, according to the article published by NCBI in February 2023, around 7,000 to 9,000 people in the United States die from medication errors every year. Moreover, hundreds of thousands of other patients experience but often do not report an adverse reaction or other medication complications. Thus, the increased medical errors in the healthcare systems will lead to increased healthcare quality management solutions adoption, thereby driving growth in this region.

Hence, as per the abovementioned factors, North America is anticipated to create opportunities for healthcare quality management systems, thereby driving the overall market growth over the analysis period.

Healthcare Quality Management Industry Overview

The healthcare quality management market is moderately competitive as per the competitive analysis owing to the companies continuously focusing on acquisitions and mergers, provisions of solutions, which are customised, and expansion of companies in untapped commercial markets. Moreover, companies are investing massive amounts in developing new products and platforms with enhanced and improved features as a part of a commercialisation strategy. Some major players dominating the market include Medisolv Inc., Surescripts LLC, Oracle (Cerner Corporation), IBM, McKesson Corporation, and Surescripts LLC, among others.

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