Europe Digital Transaction Management (DTM) - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)

Europe Digital Transaction Management (DTM) - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)

The Europe Digital Transaction Management Market size is estimated at USD 8.22 billion in 2024, and is expected to reach USD 25.89 billion by 2029, growing at a CAGR of 25.81% during the forecast period (2024-2029).

European digital transaction management (DTM) emerged as a digital tool to manage document-based transactions. It also helps streamline business transactions by reducing paperwork, faxing, filing, and storage issues and introducing centralized storage solutions and digital signatures. In addition to faster transactions and approvals, DTM allows multiple employees or parties to access the same documents without the need to email or fax documents back and forth.

Key Highlights

• One of the significant advantages of managing documents and document-based tasks through digital channels is business process streamlining. Thus, by automating routine document-related tasks, such as contracts, the end-user industries intend to free up employee time to focus on other essential business tasks, apart from reducing costs for doing business.
• Modern e-signature solutions offer a broad range of benefits, more than just the convenience of electronic signing. By automating document workflows across departments such as sales, logistics, and HR, e-signatures provide substantial efficiencies in helping businesses of all sizes eliminate paperwork bottlenecks. Along with digital transaction management solutions, e-signature software digitizes documents, which is far more efficient than the conventional pen-and-paper method.
• Business automation is the automation of complex business processes and functions beyond conventional data manipulation and record-keeping activities, generally through advanced technologies such as cloud services, digital transaction management solutions, etc. Business automation uses technology to execute recurring tasks or processes in the system where manual effort can be replaced. It is done to increase efficiency, minimize costs, and streamline operations.
• Privacy and security-related threats continue to remain a concern in terms of onboarding new customers. European DTM market vendors are increasingly adopting cloud services to provide their solutions with the minimum possible hardware requirements on the client premise. Adopting cloud services involves sharing the company’s critical financial data as well.
• The COVID-19 pandemic positively impacted the market, owing to the rise in remote working and the expanding digital transformation of enterprises. Businesses are looking for business processes that are seamless, efficient, and accessible from any location. Document procedures are one of the processes businesses should consider digitizing and bringing online. Post-pandemic, the market is proliferating with the increased rise in e-signatures and adoption of cloud services.

Europe Digital Transaction Management (DTM) Market Trends

IT and Telecommunication Industry to be the Largest End User

• The European digital transaction management market has grown across various industries, including IT and telecommunications. Digital transaction management involves managing electronic transactions, including creating, signing, authenticating, and storing digital documents.
• Digital transaction management solutions are employed in the IT industry to digitize internal processes. This includes creating and approving digital documents, contracts, and project-related paperwork, reducing reliance on traditional paper-based workflows. Integration with collaboration tools allows IT teams to conduct documentation or contract negotiations.
• The European Union has proposed investments in digital technologies of approximately EUR 150 billion (USD 160.07 billion) over the financial framework period from 2021 to 2027. This amount is distributed over three main programs, of which the Horizon Europe program has the most significant investment sum of EUR 97.6 billion (USD 104.15 billion), and cybersecurity investment is approximately USD 2.13 billion.
• Telecommunication companies use digital transaction management to manage service agreements, contracts, and other legal documents. This helps accelerate contract lifecycles, reduce paperwork, and improve compliance. Digital transaction management streamlines customer onboarding processes by enabling the electronic signing of service contracts and other required documents.
• The adoption of digital solutions and cloud-based solutions that enable faster document authorization and more effective tracking through electronic signatures can transform the telecom industry. These solutions are aimed at businesses undergoing a digital transformation that requires upgrading their workflows and approval processes and keeping digital records.
• Additionally, digital solutions can reduce the traditional manual paper processes and associated delays, errors, and confusion between stakeholders, staff, contractors, and clients. This can also empower employees to act quickly by automating contract management, payments, and more processes.

Germany is Expected to Hold Significant Market Share

• Distributed ledger technology (DLT), such as blockchain, has been increasingly important in Germany and Europe. Germany is increasingly adopting cloud computing technologies and platforms to accelerate the country's digital transformation.
• As more organizations in the region adapt to industry 4.0 standards and move away from paper documentation to paperless transactions, electronically signed documents are used to guarantee their integrity and to be able to bring proof of acceptance by the signer.
• According to the European Central Bank, the total number of non-cash payments in Europe in the first half of 2023 increased by 10.1% to 67.0 billion compared to the first half of 2022; card payments accounted for 54% of total number of non-cash payments in the first half of 2023, credit transfers for 22%, direct debits for 15%, and e-money payments for 7%. Such a huge rise in electronic transactions is expected to create an opportunity for the market studied to grow and allow players to develop new digital transaction management solutions or services, allowing them to expand their market presence by capturing new customers.
• The multi-faceted developments in the European digital transaction management market are developing into the prevailing economic scenario, which adequately lends market participants such as Siemens Germany an absolute competitive edge about diverse elements such as production and consumption patterns, logistics alterations, and untapped dormant opportunities that further accelerate growth and revenue sustainability in the digital transaction management market across Germany.
• The rapid growth of mobile phones and e-commerce fueled the quick acceptance of digital payments, particularly during the COVID-19 pandemic. Millions of Europeans have chosen cashless payments over cash and credit cards. According to Worldpay, Germany has several online shopping apps available, some of which offer their own payment methods. In 2023, e-wallet, digital/mobile wallet online payment was the most popular payment method in Germany, accounting for 32%.
• Government agencies relying on paper-based forms need to be signed and used for approvals, resulting in inefficiencies and waste. Switching to digital processes can enable governments to do things more efficiently, improving the process.

Europe Digital Transaction Management Industry Overview

The European digital transaction management (DTM) market is fragmented, with the presence of major players like DocuSign Inc., Adobe Inc., ZorroSign Inc., Nintex Group Pty Ltd, and Namirial SpA. Players in the market are adopting strategies such as partnerships and acquisitions to enhance their product offerings and gain sustainable competitive advantage.

• November 2023: Signeasy, one of the leading e-signature and contact workflow platforms, announced that it integrated the HubSpot CRM. For sales professionals across the globe using HubSpot as their go-to CRM, Signeasy would offer an intuitive and secure way to send, track, and manage all kinds of contracts, NDAs, agreements, and other supporting documents.
• September 2023: ZorroSign Inc., one of the global leaders in data security solutions built on blockchain, announced a strategic partnership with Vision Tech Solutions. This partnership would unite ZorroSign's data security platform and blockchain technologies with Vision Tech Solution's IT infrastructure and services. Initially, as a reseller, Vision Tech Solutions will bring ZorroSign to new companies and new markets as the partnership deepens with integrated capabilities and technology alignment.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
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