Customer Relationship Management Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)
The customer relationship management market is expected to register a CAGR of 14.9% during the forecast period 2021-2026. This is primarily due to number of businesses adopting CRM to boost their customer retention and drive sales is seeing a continuous surge. CRM connects multiple support channels, to resolve issue ASAP. With its multiple deployment modes, easy mobile access, and scalability as top features the CRM tools see increasing applications worldwide.
Key HighlightsThe players in the market are in a collaboration spree with adjacent markets to offer a unified solution. Also, companies have been investing to incorporate AI in the CRM Software.
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